UVdesk import
in a few clicks
Without devs, delays and hustle. With help of robust data import wizard.
UVdesk import
UVdesk import tool you’ve been looking for
Your platform import issues are behind you now. Total migration from platform to platform with HDM fast and effortless.Save time & money
Affordable price, a faster migration to the new platform, and no need to develop the migration script. Get all of this with HDM service.Simple migration course
Simply get the customer info ready for migration beforehand and begin moving your records. It’s not necessary to do everything alone.Vital custom records with you
Whether it is for conformity reasons, or convenience, migrate your historical data to the target system to keep the track of customer data easier.Automatic migration
Why spend time moving things by yourself when a tool can deal with it?
Our migration system will take care of every piece of info so you don’t have to.
Data relationship integrity
All your emails will move with the correct structure. Together with its smallest details, all data will be untouched.
The same applies to the help desk and CSV data. By the end, you get your exact information.
Data security
All the credentials you provide throughout the migration procedure are not kept in our system. Only authorized personnel can gain access to your profiles or help desk dashboards.
All the information you provide is behind a thick wall from any type of danger.
Mapping records
Decide what data will migrate to your new platform yourself.
While managing the migration setup, you can check what entities will cut and what will move.
Ease of use
The whole process was deliberately designed to allow users to complete the migration on their own.
No need to have programming experience or proprietary knowledge, just follow the shown hints.
Outstanding support
Our main goal is to make our service as enjoyable to you as as feasible, and G2 Crowd has already recognized it. We always go after quality and proper assistance.
Regardless of the way you contact us, we are always ready to resolve your migration queries.
Why import data to UVdesk utilizing Help Desk Migration?
Security first
We don't disclose any of your personal information with third parties, as well as thoroughly protect it, so not a thing gets lost or stolen.Next
Easy to use wizard to setup import
Our service was built to provide you with a easy to use data migration tool that helps to get the work done seamlessly.Next
Optional and powerful field mapping
Only Help Desk Migration allows you to instantly transition custom fields, as well as map their destination.Next
Preserved relations between objects and people
All tickets will be imported to UVdesk with their respective agents, contacts, and attachments, thereby, saving the history of customers' requests.Next
Objects you may import to UVdesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
Import data to UVdesk in 6 simple steps
-
Prepare
In the target help desk, set up profiles for your agents and custom ticket fields. When done, go to Migration Wizard and begin the UVdesk import.
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Connect source Help Desk
Select your current help desk from the catalogue and complete the form to enable our migration tool retrieve the data.
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Link UVdesk
Once you have specified your data source, connect our service with your UVdesk to allow the import
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Select objects
Select the data you want to migrate and specify the mapping of ticket fields, both standard, and custom.
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Import limited amount of data
Run a cost-free demo to see how your migration to UVdesk will look like and verify that the records migrates accurately
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Import to UVdesk everything
Once everything's checked, choose the best time when most of your clients are offline and begin the Full Data Migration.
We keep all data secure
We take safety very seriously and have developed a comprehensive set of practices , technologies , and policies to help ensure that your data is protected.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Voice of the customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
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