UVdesk import
in a few clicks

Without devs, delays and hustle. With help of robust data import wizard.

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Safe and Secure
Your passwords as well as data are safe with us and will be used for import solely.
Fast & Furious
It will take you no longer than 15 minutes to set up the import to UVdesk and start the test data transfer.
All Data Import
HDM is capable of importing all major record types and fields you need, exactly to places you want them to be.

Why import data to UVdesk utilizing Help Desk Migration?

Security first

We don't disclose any of your personal information with third parties, as well as thoroughly protect it, so not a thing gets lost or stolen.

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Easy to use wizard to setup import

Our service was built to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

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Optional and powerful field mapping

Only Help Desk Migration allows you to instantly transition custom fields, as well as map their destination.

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Preserved relations between objects and people

All tickets will be imported to UVdesk with their respective agents, contacts, and attachments, thereby, saving the history of customers' requests.

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Objects you may import to UVdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Companies
  • Folders

Import data to UVdesk in 6 simple steps

  • Prepare

    In the target help desk, set up profiles for your agents and custom ticket fields. When done, go to Migration Wizard and begin the UVdesk import.

  • Connect source Help Desk

    Select your current help desk from the catalogue and complete the form to enable our migration tool retrieve the data.

  • Once you have specified your data source, connect our service with your UVdesk to allow the import

  • Select objects

    Select the data you want to migrate and specify the mapping of ticket fields, both standard, and custom.

  • Import limited amount of data

    Run a cost-free demo to see how your migration to UVdesk will look like and verify that the records migrates accurately

  • Import to UVdesk everything

    Once everything's checked, choose the best time when most of your clients are offline and begin the Full Data Migration.


We keep all data secure

We take safety very seriously and have developed a comprehensive set of practices , technologies , and policies to help ensure that your data is protected.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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UVdesk import in a few clicks

Automatically. Securely. Quickly

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