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UVdesk import
in a few clicks

Without devs, delays and hustle. With help of robust data import wizard.

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UVdesk import tool you’ve been looking for

Your platform import issues are behind you now. Total migration from platform to platform with HDM fast and effortless.
Save time & money
Affordable price, a faster migration to the new platform, and no need to develop the migration script. Get all of this with HDM service.
Simple migration course
Simply get the customer info ready for migration beforehand and begin moving your records. It’s not necessary to do everything alone.
Vital custom records with you
Whether it is for conformity reasons, or convenience, migrate your historical data to the target system to keep the track of customer data easier.
Automatic migration

Why spend time moving things by yourself when a tool can deal with it?

Our migration system will take care of every piece of info so you don’t have to.

Data relationship integrity

All your emails will move with the correct structure. Together with its smallest details, all data will be untouched.

The same applies to the help desk and CSV data. By the end, you get your exact information.

Data security

All the credentials you provide throughout the migration procedure are not kept in our system. Only authorized personnel can gain access to your profiles or help desk dashboards.

All the information you provide is behind a thick wall from any type of danger.

Mapping records

Decide what data will migrate to your new platform yourself.

While managing the migration setup, you can check what entities will cut and what will move.

Ease of use

The whole process was deliberately designed to allow users to complete the migration on their own.

No need to have programming experience or proprietary knowledge, just follow the shown hints.

Outstanding support

Our main goal is to make our service as enjoyable to you as as feasible, and G2 Crowd has already recognized it. We always go after quality and proper assistance.

Regardless of the way you contact us, we are always ready to resolve your migration queries.


Why import data to UVdesk utilizing Help Desk Migration?

Castle gates

Security first

We don't disclose any of your personal information with third parties, as well as thoroughly protect it, so not a thing gets lost or stolen.

Next

Easy to use wizard to setup import

Our service was built to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

Next

Wizard window
Mapping fields window

Optional and powerful field mapping

Only Help Desk Migration allows you to instantly transition custom fields, as well as map their destination.

Next

Preserved relations between objects and people

All tickets will be imported to UVdesk with their respective agents, contacts, and attachments, thereby, saving the history of customers' requests.

Next

Relations illustration

Objects you may import to UVdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to UVdesk in 6 simple steps

  • Prepare

    In the target help desk, set up profiles for your agents and custom ticket fields. When done, go to Migration Wizard and begin the UVdesk import.

  • Connect source Help Desk

    Select your current help desk from the catalogue and complete the form to enable our migration tool retrieve the data.

  • Once you have specified your data source, connect our service with your UVdesk to allow the import

  • Select objects

    Select the data you want to migrate and specify the mapping of ticket fields, both standard, and custom.

  • Import limited amount of data

    Run a cost-free demo to see how your migration to UVdesk will look like and verify that the records migrates accurately

  • Import to UVdesk everything

    Once everything's checked, choose the best time when most of your clients are offline and begin the Full Data Migration.

We keep all data secure

We take safety very seriously and have developed a comprehensive set of practices , technologies , and policies to help ensure that your data is protected.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Voice of the customers

UVdesk import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

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