UVdesk import
in a few clicks

Without devs, delays and hustle. With help of robust data import wizard.

Safe and Secure

Your passwords as well as data are safe with us and will be used for import solely.

Fast & Furious

It will take you no longer than 15 minutes to set up the import to UVdesk and start the test data transfer.

All Data Import

HDM is capable of importing all major record types and fields you need, exactly to places you want them to be.

Why import data to UVdesk utilizing Help Desk Migration?

Security first

We don't disclose any of your personal information with third parties, as well as thoroughly protect it, so not a thing gets lost or stolen.

Easy to use wizard to setup import

Our service was built to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

Optional and powerful field mapping

Only Help Desk Migration allows you to instantly transition custom fields, as well as map their destination.

Preserved relations between objects and people

All tickets will be imported to UVdesk with their respective agents, contacts, and attachments, thereby, saving the history of customers' requests.

Objects you may import to UVdesk

Help Desk Objects

Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups

Knowledge Base Objects

Articles
with images and attachments
Categories
Folders

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

Learn more

Import data to UVdesk in 6 simple steps

Prepare
In the target help desk, set up profiles for your agents and custom ticket fields. When done, go to Migration Wizard and begin the UVdesk import.
Connect source Help Desk
Select your current help desk from the catalogue and complete the form to enable our migration tool retrieve the data.
Link UVdesk
Once you have specified your data source, connect our service with your UVdesk to allow the import
Select objects
Select the data you want to migrate and specify the mapping of ticket fields, both standard, and custom.
Import limited amount of data
Run a cost-free demo to see how your migration to UVdesk will look like and verify that the records migrates accurately
Import to UVdesk everything
Once everything's checked, choose the best time when most of your clients are offline and begin the Full Data Migration.

We keep all data secure

We take safety very seriously and have developed a comprehensive set of practices , technologies , and policies to help ensure that your data is protected.

Check out our security guideline