Track-It! import
in a few clicks
Without devs, delays and hustle. With step-by-step Track-It! import setup form
Without devs, delays and hustle. With step-by-step Track-It! import setup form
Why spend time transferring data by yourself when a machine can deal with it?
Our import tool will manage every piece of info so you don’t need to.
Using HDM, you don’t have to be concerned that all of your moved ticket data will end up somehow scattered.
Whether it is the requester info or customer details, all of this is considered during the process.
When you provide your access credentials to our migration tool, you can trust us.
Only authorized employees that directly work with your import will have access to your accounts or data.
All everything we access is guarded by the data encryption systems from any electronic attacks.
Decide what piece of info comes to your new help desk yourself.
Throughout the data migration, you can specify what records will cut and what will stay.
The whole process was deliberately created to let users to set up the migration on their own.
It’s not necessary to have special skills or proprietary knowledge, just follow the on-screen prompts.
One of the main principles of our company is to make a service that we would like to receive ourselves. Even though G2 acclaimed our customer support, we develop continuously.
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We’re recognized for best support,
usability, and high ROI
in cloud migration.
In the new help desk, set up profiles for your agents and custom ticket fields. Once done, go to Migration Wizard and start the Track-It! import.
Select your current help desk from the list and fill out the form to let our migration tool retrieve the records.
After you have selected your data source, connect our service with your Track-It! to enable the import
Choose the data you need to migrate and specify the mapping of ticket fields, both standard, and custom.
Perform a cost-free demo to see how your migration to Track-It! will look like and verify that the records migrates properly
After everything's checked, choose a good time when most of your clients are offline and begin the Full Data Migration.
We consider safety very seriously and have developed a comprehensive set of practices , technologies , and policies to help ensure that your data is secure.
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
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