CSV import
in a few clicks

Without devs, timelack and hustle. With help of robust data import wizard.

More details
Safe and Secure
Your passwords as well as records are safe with us and will be used for import only.
Quick & Furious
It will take you no longer than 15 minutes to set up the import to CSV and run the test data transfer.
All Data Import
HDM is capable of importing all major record types and fields you need, exactly where you want them to be.

Why import data to CSV
using Help Desk Migration?

Security first

We don't share any of your information with third parties, and moreover thoroughly protect it, so not a thing gets lost or stolen.

Next

User-friendly wizard to setup import

Our service was created to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

Next

Alternative and powerful field mapping

Only Help Desk Migration enables you to automatically transfer custom fields, as well as map their destination.

Next

Preserved relations between objects and people

All tickets will be imported to CSV with their respective agents, contacts, and attachments, thus, saving the record of customers' requests.

Next

Objects you may import to CSV

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Companies
  • Folders

Import data to CSV in six simple steps

  • Prepare

    In the new help desk, create profiles for your agents and custom ticket fields. When done, go to Migration Wizard and begin the CSV import.

  • Connect source Help Desk

    Select your current help desk from the list and fill in the form to let our migration tool retrieve the data.

  • Once you have specified your data source, connect our service with your CSV to allow the import

  • Choose objects

    Choose the records you need to migrate and set the mapping of ticket fields, both standard, and custom.

  • Import limited amount of data

    Perform a free demo to see how your migration to CSV will look like and confirm that the records migrates accordingly

  • Import to CSV everything

    After everything's validated, pick a good time when the majority of your clients are offline and start the Full Data Migration.

We keep all data safe

We take safety very seriously and have established an in-depth set of practices , technologies , and policies to help ensure your data is protected.

Check out our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Custom Migration price
Contact us
Any modules, any requirements.
Start free demo migration
Request custom migration
Start new estimation
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Voice of the buyers

CSV import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

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Help Desk Migration service


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