CSV import
in a few clicks
Without devs, timelack and hustle. With help of robust data import wizard.
Without devs, timelack and hustle. With help of robust data import wizard.
A bare minimum is required from you. We already created the script.
All you have to do is prepare your system import preferences and you’re good to start.
Using HDM, you don’t have to worry that all of your moved ticket data will lose their connections to other info.
Whether it is sender info or customer contacts, all of this is considered during the process.
When you provide your credentials to our system, you can rest assured.
Only authorized employees directly connected to the data transfer will have access to your profile info.
All everything we access is guarded by the data encryption systems from any electronic attacks.
It’s not required to make considerable amount of data audits to start your data import.
You can do all of this by using our data mapping system. Decide on what you want to transfer and determine where it goes just by clicking the necessary boxes.
You don’t need to understand the system to make full use of it.
Helpful on-screen guides will help you in moving your entities quickly and effectively. As a result, you can set up a data import just about anywhere you need.
One of the key principles of our company is to make a service that we would like to use ourselves. Even though G2 recognized our customer care, we develop continuously.
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In the new help desk, create profiles for your agents and custom ticket fields. When done, go to Migration Wizard and begin the CSV import.
Select your current help desk from the list and fill in the form to let our migration tool retrieve the data.
Once you have specified your data source, connect our service with your CSV to allow the import
Choose the records you need to migrate and set the mapping of ticket fields, both standard, and custom.
Perform a free demo to see how your migration to CSV will look like and confirm that the records migrates accordingly
After everything's validated, pick a good time when the majority of your clients are offline and start the Full Data Migration.
We take safety very seriously and have established an in-depth set of practices , technologies , and policies to help ensure your data is protected.
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
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