CSV import
in a few clicks

Without devs, timelack and hustle. With help of robust data import wizard.

Your passwords as well as records are safe with us and will be used for import only.

It will take you no longer than 15 minutes to set up the import to CSV and run the test data transfer.

HDM is capable of importing all major record types and fields you need, exactly where you want them to be.

Why import data to CSV using Help Desk Migration?

We don't share any of your information with third parties, and moreover thoroughly protect it, so not a thing gets lost or stolen.

Our service was created to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

Only Help Desk Migration enables you to automatically transfer custom fields, as well as map their destination.

All tickets will be imported to CSV with their respective agents, contacts, and attachments, thus, saving the record of customers' requests.

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

Prepare
In the new help desk, create profiles for your agents and custom ticket fields. When done, go to Migration Wizard and begin the CSV import.
Connect source Help Desk
Select your current help desk from the list and fill in the form to let our migration tool retrieve the data.
Link CSV
Once you have specified your data source, connect our service with your CSV to allow the import
Choose objects
Choose the records you need to migrate and set the mapping of ticket fields, both standard, and custom.
Import limited amount of data
Perform a free demo to see how your migration to CSV will look like and confirm that the records migrates accordingly
Import to CSV everything
After everything's validated, pick a good time when the majority of your clients are offline and start the Full Data Migration.