SmarterTrack import
in a few clicks

Without devs, timelack and hustle. Via robust data import wizard.

More details
Secure and Safe
Your passwords along with records are safe with us and will be used for import only.
Efficient & Furious
It takes you no longer than 15 minutes to set up the import to SmarterTrack and run the test data transfer.
All Data Import
HDM is capable of importing all major record categories and fields you need, exactly where you want them to be.

What are the key reasons to import data to SmarterTrack
using Help Desk Migration?

Security first

We do not share any of your information with third parties, and moreover thoroughly protect it, so nothing gets lost or stolen.

Next

Simple to use wizard to setup import

Our service was designed to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

Next

Elective and powerful field mapping

Only Help Desk Migration lets you automatically transmit custom fields, as well as map their destination.

Next

Maintained relations between objects and people

All tickets will be imported to SmarterTrack with their corresponding agents, contacts, and attachments, as a result, saving the previous record of customers' requests.

Next

Objects you may import to SmarterTrack

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Companies
  • Folders

Import data to SmarterTrack in several simple steps

  • Get ready

    Register and go to our migration wizard.

  • Select and connect your source service desk with HDM.

  • Connect SmarterTrack

    Grant access to your SmarterTrack account.

  • Explain your business needs

    Let us know what aspects of your migration you need to fine-tune

  • Have your preferences estimated

    We shall investigate your case and get back to you with a cost and a scope of work.

  • Import to SmarterTrack all data

    Move all your customer service records in a single push.

We always keep all data safe

We consider safety very seriously and have built an in-depth set of practices , technologies , and policies to help guarantee your data is secure.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, than you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, than you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Voice of the clients

SmarterTrack import in a few clicks

Automatically. Securely. Quickly

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