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Cover-All SmarterTrack Data Export in a Few Clicks

Encoded dialogues, secured servers, newest authorization mechanisms
Automated method, don't have downtime, no workflow pauses
Fair pricing to provide а function + cost balance
Our customers

Businesses across different industries trust us

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How Does SmarterTrack Data Migration Perform?

You can perform data export in five simple actions, using our automated migration tool. If you’re managing a complex data structure, feel free to go with our customized route. We’re in place to comply with your non-standard demands.

Step 1. Link your SmarterTrack and new help desk platform to our tool

Step 2. Choose the data you need to migrate to the destination help platform

Step 3. Check you've mapped the data fields suitably

Step 4. Start a test transfer applying our Free Demo Migration

Step 5. If you’re happy with the Free Demo Migration results, go with the Full Data Migration

Ta-da! All your SmarterTrack data are are migrated to the desired platform.

Step 1. Contact our experts for a personalized SmarterTrack data export

Step 2. Empower our migration ninjas to work the migration course, so it’s just right for your company

Step 3. Preview how it runs incorporating our Free Demo Migration

Step 4. If it corresponds your demands, proceed your Full Data Migration

Well done! Your SmarterTrack records are now on the desired system.

Why Is Help Desk Migration a Ideal Tool for SmarterTrack Data Export?

Speed up your SmarterTrack data migration flow

Enhance your SmarterTrack data export flow. Our automated migration tool enhances you export significant SmarterTrack data volumes with no tech team help or halts. Move your company data with just several button clicks!

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Castle gates

Preserve your business data guarded

With Help Desk Migration Wizard, you can be certain about your SmarterTrack records all over of the transfer. We guarantee utmost safety through frequent audits, recurrent updates, and uncompromising authorization regulations. We are proud of our capability to comply with a solid collection of security requirements and our list of compliance constantly enlarges.

Take advantage a tried and tested migration service across areas

Having effectively migrated piles of data, we keep on honing our platfrom — regularly adding new functions and supported platforms. Our promptly enlarging client base, reviews from happy customers, and numerous service-related awards indicate that we are able to fix up to a sizable range of data transfer inquiries. And we work on improving, with standard rollouts of fresh functionalities and supported platforms.

Mapping fields window

Keep the connections amid your data with advanced mapping

Never mind irksome and ​​fault-prone copy pasting to map system and custom fields during your SmarterTrack migration. With our Migration Wizard, it needs you just a couple of clicks to outline the road of your records while retaining all the connections between them. Painlessly adjust your data migration matching to your support service requirements.

Run the migration without falling your customers

With Help Desk Migration app, your SmarterTrack migration won’t impact your workflow. It lets you to select the off-peak period to launch your help desk migration. Besides, you can select to move customer support data firstly, and afterwards take advantage the Delta opportunity to move the recent changes only. Thus, you can run customer support using the current platform as long as the migration is still taking place.

Scheduling window
Support illustration

Be sure of our support agents

Having tasks with your SmarterTrack transfer? Don’t fret — Help Desk Migration service pros can aid. Don't worry about migration hardships. Our support representatives has the essential proficiency and skills to handle any issues during the transfer. You can count on our customer service pros to enhance the migration workflow hassle-free for you.

What Groups of Data Can You Migrate from SmarterTrack with our Solution?

Using our Migration tool, you can painlessly migrate different record types — no matter what the default format of the targeted help desk system is. Using our automated migration tool, you can painlessly export from SmarterTrack the following data objects.

If you have non-standard demands that weren't mentioned, contact us to meet customized data export.

Help Desk entities

  • Groups
  • Agents
  • Users
  • Tickets
Download checklist

Find out the way to prepare for SmarterTrack data migration

Prepare for SmarterTrack data migration by checking an in-depth step-by-step guide

How Much Does SmarterTrack Data Export Cost?

Help Desk Migration app charges flexibly. Spare few minutes to watch this video for standard migration scenarios and their costs. Feel free to get in touch with us if you have non-standard needs.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records. Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
SUPPORT PLANS
Read more about support plans.
Start Free Demo
Free Demo allows you to transfer 20 tickets along with all relations at no cost.
OPTION #2: FOR ENTERPRISE OR COMPLEX PROJECTS ENTERPRISE DATA MIGRATION Enhanced data migration to meet specific customization requirements, large record volume transfer in a secure and automated way, avoided service time-out and saved operations costs. Learn more What we have to offer:

Dedicated secure local AWS server
Onshore data migration is done easily: we provide a dedicated secure AWS server located in your country or state.

Custom Development
Additional features or some specific record or entity to transfer can be developed to enhance and meet the requirements of your migration project.

Migration to any platform
Your source or target platform isn’t on the supported list? We can develop a custom migration for you on the platforms of your choice.

Guided migration setup
Our support service team will guide you on every data migration stage to get the process ideally tailored to your needs.

Highest priority support
Our talented senior support agents take your requests – by email, live chat, or phone call – as the top priority.

Migrating multiple instances
Fast and secure merging of your instances or data transferring from several instances to a single one.

Any other feasible requirest or customization of data migration.
Contact Us
What kind of customization do you need?
Please describe your needs as detailed as possible
Start new estimation

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Start new estimation

Migrate Your SmarterTrack Records with Peace of Mind

Applying Help Desk Migration app, don't worry about security of business records. We commit to the recent standards, make constant advancements, and unfailingly examine all servers.

Safe authentication

Our Migration Wizard guards your information from unauthorized acquiring access with 2FA access. Moreover, only users with admin access rights can export your SmarterTrack information. Combined, these safety measures terminate the dangers of data leak.

Three-layer data safety for your data

We shield your records at three layers: physical — the physical safety of the facilities engaged in the SmarterTrack export workflow, network — the safety of your records when it’s in migration, and application — the safety of the code and records within our export app.

Security compliance

Meeting numerous directs can make data migration more challenging. Luckily, we comply with all the major security levels, which includes HIPAA, GDPR, CCPA, and PCI (Level 1).

Your review is what keeps us going

Accelerate Your SmarterTrack Data Export

SmarterTrack just won’t cut it anymore. Level up your customer service by migrating to an all-encompassing help desk platform. Leave us to manage the migrate automatedly.
Start data migration

Tips and tricks you might find handy

Excited to figure out more about Help Desk Migration? Explore our resources for more tips about our data migration features and support service upgrading possibilities.

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