Dixa import
in a few clicks

Without developers, delays and hustle. With step-by-step Dixa import setup form

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Spotless Dixa import services just for you

Now, there’s no need to concern yourself about any help desk import issues. Complete platform to platform migration with HDM fast and effortless.
Less time & money spent
Lower price, a speedy import to the new system, and no need to develop the migration method. Get it all with HDM service.
Clean process
Just get the customer info ready for migration beforehand and begin moving your data. No need to deal with everything alone.
Key data right beside you
Regardless of your reasons, import your historical data to the new tool to keep up with customer data easier.
Automated method

A bare minimum is to get done on your side. We already wrote the migration method.

All you have to do is prepare your platform migration requirements and you’re good to start.

Data relationship coherence

All your customer records will move complete and whole. From sender and receiver info to attachments and signatures, all data will be untouched.

The same applies to the help desk and CSV data. In the end, you get technically viable information.

Your info is secure

When you provide your passwords to our migration tool, you can rest assured.

Only authorized staff members directly connected to the data transfer will be able to access to your profile info.

All everything we access is shielded by the data encryption systems from any electronic attacks.

Map your records

It’s not required to make considerable amount of data reviews to get started on your data import.

Use our Migration Wizard to choose the records for data migration right during the process. Choose what you want to transfer and say where it goes just by clicking corresponding checkboxes.

Powerful & accessible

You don’t need to understand the system to make full use of it.

Useful on-screen instructions will help you proceed your records quickly and effectively. As a result, you can move data just about anywhere you like.

5-star customer service

Our main goal is to make our service as enjoyable to you as possible, and G2 Crowd has already recognized it. We always go after quality and proper assistance.

Whether it is through a phone or email, we are always ready to solve your migration queries.


What are the key reasons to import data to Dixa using Help Desk Migration?

Castle gates

Security first

We do not share any of your personal information with third parties, as well as meticulously protect it, so not a thing gets lost or stolen.

Next

Easy to understand wizard to setup import

Our service was designed to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

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Wizard window
Mapping fields window

Alternative and powerful field mapping

Only Help Desk Migration make it easier to automatically move custom fields, as well as map their location.

Next

Maintained relations between objects and people

All tickets will be imported to Dixa with their corresponding agents, contacts, and attachments, as a result, saving the previous record of customers' requests.

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Relations illustration

Objects you may import to Dixa

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to Dixa in six easy steps

  • Get ready

    In the new help desk, put up profiles for your agents and custom ticket fields. Once done, go to Migration Wizard and start the Dixa import.

  • Connect source Help Desk

    Choose your current help desk from the list and complete the form to permit our migration tool retrieve the data.

  • Connect Dixa

    Once you have specified your data source, connect our service with your Dixa to allow the import

  • Select objects

    Choose the information that you need to migrate and set the mapping of ticket fields, both standard, and custom.

  • Import limited amount of data

    Run a free demo to find out how your migration to Dixa will look like and confirm that the data translates properly

  • Import to Dixa everything

    After everything's validated, pick a good time when most of your customers are offline and launch the Full Data Migration.

We always keep your data secure

We consider security very seriously and have built a comprehensive set of practices , technologies , and policies to help ensure that your data is protected.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Voice of the buyers

Dixa import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

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