Jitbit HelpDesk import
in a few clicks

Without techs, delays and hustle. With step-by-step Jitbit HelpDesk import setup form

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Jitbit HelpDesk import tool you’ve been looking for

Now, there’s no need to concern yourself about any help desk import problems. Full platform to platform migration with HDM fast and simple.
Save time & money
Clear price, a swift transfer to the new help desk, and no need to design the migration method. Get all of this with HDM service.
Simple setup
Just get the customer info ready for transition in advance and start moving your data. No need to do everything alone.
Vital data right beside you
Regardless of your reasons, transfer your old data to the new tool to keep up with customer data easier.
Autonomous import services

Why waste time transferring records manually when a machine can do it?

Our importing system will deliver every record so you don’t have to.

Data relationship coherence

All your customer records migrate complete and whole. From sender and receiver info to attachments and signatures, all data structure will be maintained.

The same goes for the help desk and CSV data. As a result, you get useable information.

Your info is safe

When you provide your access credentials to our system, you can trust us.

Only the personnel that directly work with your import will be able to access to your accounts and customer info.

All incoming and outcoming information is shielded by the state of the encryption systems to prevent any risks.

Mapping records

Pick what piece of info comes to your new solution yourself.

During the data migration, you can choose what records to leave behind and what will stay.

Ease of use

The full process was solely created to let users to run the migration themselves.

No need to have advanced skills or exceptional knowledge, just follow the on-screen prompts.

Great customer service

We strive to make our service as pleasant to you as possible, and G2 Crowd has already recognized it. We always aim for high-level service and proper communication.

Whether it is through a phone or email, we are always happy to help you with the import.


Why import data to Jitbit HelpDesk using Help Desk Migration?

Castle gates

Security first

We don't share any of your personal information with third parties, and additionally meticulously protect it, so nothing gets lost or stolen.

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Easy to use wizard to setup import

Our service was built to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

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Wizard window
Mapping fields window

Optional and powerful field mapping

Only Help Desk Migration make it easier to automatically transition custom fields, as well as map their location.

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Preserved relations between objects and people

All tickets will be imported to Jitbit HelpDesk with their respective agents, contacts, and attachments, as a result, saving the previous record of customers' requests.

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Relations illustration

Objects you may import to Jitbit HelpDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to Jitbit HelpDesk in 6 quick steps

  • Prepare

    In the new help desk, put up profiles for your agents and custom ticket fields. Once done, go to Migration Wizard and start the Jitbit HelpDesk import.

  • Choose your current help desk from the list and fill in the form to let our migration tool fetch the records.

  • Connect Jitbit HelpDesk

    After you've selected your data source, connect our service with your Jitbit HelpDesk to permit the import

  • Select objects

    Choose the data you want to migrate and specify the mapping of ticket fields, both standard, and custom.

  • Import small amount of data

    Run a cost-free demo to find out how your migration to Jitbit HelpDesk will look like and verify that the data translates correctly

  • Import to Jitbit HelpDesk all data

    After everything's validated, choose the best time when the majority of your clients are offline and start the Full Data Migration.

We keep all of your data secure

We take security and safety very seriously and have built a complete set of practices , technologies , and policies to help guarantee your data is secure.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Voice of the customers

Jitbit HelpDesk import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

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