Manage Engine import
in a few clicks
Without developers, delays and hustle. With help of robust data import wizard.
Safe and SecureYour passwords as well as data are safe with us and will be used for import solely.
Fast & FuriousIt will take you no longer than 20 minutes to set up the import to Manage Engine and start the test data transfer.
All Data ImportHDM is capable of importing all major record types and fields you need, precisely to places you want them to be.
Why import data to Manage Engine
Security firstWe don't disclose any of your personal information with third parties, and additionally meticulously protect it, so nothing gets lost or stolen.
Easy to use wizard to setup importOur service was built to provide you with a easy to use data migration tool that helps to get the work done seamlessly.
Optional and powerful field mappingOnly Help Desk Migration lets you instantly move custom fields, as well as map their destination.
Preserved relations between objects and peopleAll tickets will be imported to Manage Engine with their respective agents, contacts, and attachments, that way, saving the previous record of customers' requests.
Objects you may import to Manage Engine
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
Import data to Manage Engine in 6 easy steps
In the target help desk, put up profiles for your agents and custom ticket fields. When done, go to Migration Wizard and start the Manage Engine import.
Link source Help Desk
Select your current help desk from the catalogue and fill out the form to enable our migration tool retrieve the data.
Link Manage Engine
Once you have specified your data source, connect our service with your Manage Engine to enable the import
Choose the records that you need to migrate and set the mapping of ticket fields, both standard, and custom.
Import small amount of data
Run a cost-free demo to find out how your migration to Manage Engine will look like and confirm that the data migrates correctly
Import to Manage Engine everything
After everything's tested out, pick the best time when the majority of your clients are offline and initiate the Full Data Migration.
We keep your data secure
Have any questions?
Voice of the customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT