Manage Engine import
in a few clicks

Without developers, delays and hustle. With help of robust data import wizard.

More details
Safe and Secure
Your passwords as well as data are safe with us and will be used for import solely.
Fast & Furious
It will take you no longer than 20 minutes to set up the import to Manage Engine and start the test data transfer.
All Data Import
HDM is capable of importing all major record types and fields you need, precisely to places you want them to be.

Why import data to Manage Engine
utilizing Help Desk Migration?

Security first

We don't disclose any of your personal information with third parties, and additionally meticulously protect it, so nothing gets lost or stolen.

Next

Easy to use wizard to setup import

Our service was built to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

Next

Optional and powerful field mapping

Only Help Desk Migration lets you instantly move custom fields, as well as map their destination.

Next

Preserved relations between objects and people

All tickets will be imported to Manage Engine with their respective agents, contacts, and attachments, that way, saving the previous record of customers' requests.

Next

Objects you may import to Manage Engine

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Companies
  • Folders

Import data to Manage Engine in 6 easy steps

  • Prepare

    Sign up and go to our Manage Engine import software.

  • Choose and connect your source support desk with HDM.

  • Give the right to access your Manage Engine account.

  • Choose objects

    Make a decision on which records have to migrate and which have to stay.

  • Import small amount of data

    Import a predetermined amount of data to see our service in action. No strings attached.

  • Import to Manage Engine all data

    Transfer all your customer support records in a single push.

We keep your data secure

We take security very seriously and have built a complete set of practices , technologies , and policies to help guarantee your data is secure.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, than you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, than you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Manage Engine import in a few clicks

Automatically. Securely. Quickly

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