Lansweeper import
in a few clicks

Without techs, delays and hustle. With step-by-step Lansweeper import setup form

Safe and Secure

Your passwords as well as records are safe with us and will be used for import solely.

Quick & Furious

It will take you no longer than 10 minutes to set up the import to Lansweeper and start the test data transfer.

All Data Import

HDM is capable of importing all major record types and fields you need, directly to places you want them to be.

Why import data to Lansweeper
using Help Desk Migration?

Security first

We don't share any of your personal information with third parties, as well as meticulously protect it, so not a thing gets lost or stolen.

User-friendly wizard to setup import

Our service was created to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

Alternative and powerful field mapping

Only Help Desk Migration make it easier to automatically move custom fields, as well as map their location.

Preserved relations between objects and people

All tickets will be imported to Lansweeper with their respective agents, contacts, and attachments, thus, saving the record of customers' requests.

Objects you may import to Lansweeper

Help Desk Objects

Tickets

with replies, notes and attachments
Contact
Companies
Agents
Agents Groups

Knowledge Base Objects

Articles

with images and attachments
Categories
Companies
Folders

Import data to Lansweeper in six quick steps

Prepare

Sign-up and go to our migration wizard.
Connect source Help Desk

Opt and link your source support desk with HDM.
Link Lansweeper

Give access to your Lansweeper account.
Clarify your business needs

Let us understand precisely what elements of your migration you would like to modify
Have your needs estimated

We'll investigate your application and get back to you with a cost and a scope of work.
Import to Lansweeper everything

Move all your customer support information in a single push.

We keep all of your data secure

We take security and safety very seriously and have established a comprehensive set of practices , technologies , and policies to help ensure that your data is protected.

Review our security manual

Price estimation

Select your current Help Desk platform and the future one

Migrate from Zendesk

To Lansweeper

Number of records in your current Help Desk

Amount of Help Desk records

Amount of Knowledge Base records

Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, than you have 60 help desk records.

Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, than you have 15 knowledge base records.