Lansweeper import
in a few clicks

Without techs, delays and hustle. With step-by-step Lansweeper import setup form

Lansweeper import tool you’ve been looking for

Now, there’s no need to bother about any help desk import issues. Complete migration from platform to platform with HDM swift and hassle-free.

Save time & money

Clear price, a speedy transfer to the new system, and no need to design the migration script. All with HDM.

Smooth setup

Just get the customer info ready for migration beforehand and begin moving your records. It’s not necessary to fiddle with anything.

Key data aside

Regardless of your reasons, transfer your historical data to the target system to keep the track of customers easier.

Automatic import services

Why spend time moving data manually when a machine can deal with it?

Our migration system will manage every record so you don’t have to.

Data relationship coherence

All your customer records will move with the correct structure. Together with its smallest details, all data is intact.

The same applies to the help desk and CSV data. By the end, you get technically viable information.

Your info is safe

When you provide your passwords to our system, you can rest assured.

Only the employees that directly work with your import will have access to your profile info.

All the records is shielded by the data encryption systems from any electronic attacks.

Map your records

It’s not required to perform extensive data audits to start your data import.

You can do all of this by using our data mapping system. Choose what you want to keep and say where it goes just by clicking the necessary boxes.

Robust but transparent

You don’t need to understand the system to take advantage of all features.

Helpful on-screen guides will help you in moving your records fast and effectively. As a result, you can move data just about to any platform you like.

Great customer service

Our main goal is to make our service as pleasant to you as as feasible, as evident by G2. We always go after quality and proper communication.

Regardless of the way you contact us, we are always happy to help you with the import.

Why import data to Lansweeper using Help Desk Migration?

Security first

We don't share any of your personal information with third parties, as well as meticulously protect it, so not a thing gets lost or stolen.

User-friendly wizard to setup import

Our service was created to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

Alternative and powerful field mapping

Only Help Desk Migration make it easier to automatically move custom fields, as well as map their location.

Preserved relations between objects and people

All tickets will be imported to Lansweeper with their respective agents, contacts, and attachments, thus, saving the record of customers' requests.

Objects you may import to Lansweeper

Help Desk Objects

Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups

Knowledge Base Objects

Articles
with images and attachments
Categories
Folders

96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to Lansweeper in six quick steps

Prepare

In the new help desk, create profiles for your agents and custom ticket fields. Once done, go to Migration Wizard and start the Lansweeper import.
Connect source Help Desk

Select your current help desk from the catalogue and fill out the form to enable our migration tool retrieve the records.
Link Lansweeper

After you have specified your data source, connect our service with your Lansweeper to enable the import
Choose objects

Choose the information you need to migrate and set the mapping of ticket fields, both standard, and custom.
Import small amount of data

Run a cost-free demo to see how your migration to Lansweeper will look like and confirm that the data translates accordingly
Import to Lansweeper everything

After everything's tested, pick a good time when most of your clients are offline and begin the Full Data Migration.

We keep all of your data secure

We take security and safety very seriously and have established a comprehensive set of practices , technologies , and policies to help ensure that your data is protected.

Review our security manual

Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one

Migrate from Zendesk

To Lansweeper

Number of records in your current Help Desk

Amount of Help Desk records

Amount of Knowledge Base records

Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.

Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.

Let's get connected

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Phone

Select how you want to proceed

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Option #1: fully automated process

Automated data migration

According to the platforms you've selected, you can migrate:

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Option #2: Tailored to meet your needs

Customized data migration

Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.

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What kind of customization do you need?

Please describe your needs as detailed as possible

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Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

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