SupportPal Data Migration Straight Away

Encrypted communications, secure servers, newest authorization methods
Automated process, never get downtime, reduced workflow breaks
Fair pricing to provide a opportunity + charge balance
Our customers

Clients across various verticals trust our service

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How Does SupportPal Data Migration Perform?

Our automated migration tool lets you export and import records in a few simple steps. However, if you have unique needs or a distinct data structure, feel free to select a custom way.

Step 1. Connect your source help desk systems with your desired help desk tools

Step 2. Pick the records you’d like to import

Step 3. Ensure the data fields align in both platforms and make fixes if required

Step 4. Preview the results by launching Free Demo Migration

Step 5. If the migration looks superior to you, go with your Full Data Migration

That’s it! You’re all done with your SupportPal data migration. Now, you can move your support service to your expected help desk platform.

Step 1. Contact us for a custom data migration

Step 2. Let our professionals customize on data migration that fits your special data structure

Step 3. Run Demo Migration to see what your records will be after the import

Step 4. If everything looks superior, start your Full Migration

You’ve just done with your SupportPal data migration! Get the benefits of your future platform.

Why Help Desk Migration Is the Right Solution for Your SupportPal Migration

Perform SupportPal migration quickly and easily

Our automated migration tool provides an efficient solution, whether you’re moving your customer support operations from or to SupportPal. With just a couple of clicks, your help desk will be ready to work on a desired system — no need to suffer any interruption!

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Castle gates

Migrate your data securely

The Migration Wizard handle your data security during all phases of the migration process. To confirm the utmost security of your data whether they are in import or at rest, we apply proven practices. Here is contained handling frequent security analysis, reserving our servers safe, complying with several commands, and more.

Use a masterful migration app

Thousands of goal-achieved data export and numerous awards and inspiring commentaries can prove the high standard of Help Desk migration service. And our aspiration for high standard does not terminate there. For our purpose is to include nearly all of your data import requests, we keep improving our solution and constantly advance it with novel options.

Mapping fields window

Make the most of vast mapping options

Relieve yourself from the laborious load of adding nonexistent fields or business data at the time of SupportPal migration. Our app permits you map data fields and tailor your data import. This will retain the original structure of your records smoothly on your part.

Run migration excluding time-out

Import your customer service records during low use hours so your users aren't left behind neglected. Get over breaks altogether with our Delta opportunity that imports customer support data since the recent changes. By migrating customer support data up front and after that migrating the recent changes, it will allow you to run your source platform during help desk system migration.

Scheduling window
Support illustration

Allow our support agents guide you

Don't fret about fighting tasks while running your SupportPal data import. Our customer support agents is in place to help you with any problems. With lots of mastery migrating records, our experts are well-seasoned to provide an accomplished import of your data.

What Kind of Data Can You Migrate to or from SupportPal Automatedly?

With our Migration Wizard, you can efficiently import big portions of varied data types to or from SupportPal. Inspect the set of entities you can move incorporating automated tool without extra help from tech experts.

Do you need specific SupportPal migration requirements?

Schedule a call and tell us about a customized data import.

Help Desk entities

  • Operator Groups
  • Operators
  • Organizations
  • Users
  • Tickets
Download checklist

Find out the way to prepare for SupportPal data migration

Prepare for SupportPal data migration by checking an in-depth step-by-step guide

Features to Boost the Efficacy of Your SupportPal Data Import

Add a new tag to the migrated tickets

Are you going to use a current help desk system during migration? To lessen disorder, add extra tags to the migrated tickets to identify them from the left ones.

How much does SupportPal data migration cost?

Your SupportPal data switch pricing lean on the next factors: business data volume, the options you’ll want, custom work you’ll use, and transfer complexity. Run a Free Demo to test the Migration Wizard performance and figure out how much your data switch will cost.

Run a Demo to get the price

How do we protect your data during SupportPal migration?

Our main task is not just to carry out your help desk migration fast and simple but also safe. That’s why we recurrently sustain our data guard bar high.

Two-factor authentication

Eliminate strangers from accessing your business data with our 2FA security feature. You’ll receive a code on your mobile phone every time you try to log in to Migration Wizard.

3-layer data security

We ensure three levels of business records security: physical (we take care of our hosting equipment against physical and logical attacks), network (we take care of our networks against digital abuse), and app (we take care of your data within our migration platform against forbidden access).

Security compliance

We secure your business records based on all required security levels. Help Desk Migration service carries an vast list of compliance, and we keep growing it. Nowadays, we correspond to GDPR, CCPA, HIPAA, PCI (Level 1), and other data protection levels.

Your feedback inspires our team

Full SupportPal Migration in a Few Clicks

Migrate your data from or to SupportPal efficiently and without disturbing your ultimate mission of setting right your customers’ issues.
Start data migration

More information about data migration

Interested to learn more? Our help section is full of information on support service advancement and help desk platforms migration. Explore it today!

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Frequently Asked Questions

Start with auditing your source help desk and determining the data to be migrated. Connect your source and SupportPal accounts to Migration Wizard. Set up your SupportPal import: select objects to transfer and map fields. Run a Free Demo and review the results. Proceed with full SupportPal import.

Remember that you can customize your data migration or adjust it using Help Desk Migration services.

Supported data for SupportPal import include tickets (attachments, inline images, public and private notes, tags, custom fields, and Created_at), contacts, organizations, agents, groups, CC in tickets, Created_at comment, and comment author.

Supported data for SupportPal export include tickets (you can include attachments, inline images, public and private notes, tags, custom fields, Created_at, Updated_at, and Closed_at), contacts, organizations, agents, groups, CC in tickets, Created_at comment, and comment author.

If you need to import or export particular objects, contact us.

Help Desk Migration has put in place technical and organizational measures to safeguard data protection. These measures consider the specific processing circumstances and enable the timely detection of any relevant violations.

Once the migration is complete, your existing data from the source system will be transferred to SupportPal. Help Desk Migration ensures the integrity and accuracy of the migrated data. You will have access to all your migrated data in your SupportPal account.

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