FreeScout to CSV
migration service

Trouble-free , no special skill set or coding required. A complete FreeScout to CSV data migration tool.

More details

The best FreeScout to CSV tool made for you

There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid the system analysis and tool development processes. Simply decide on customer info you need to move and start the transition right away.
Simple transition process
No tech expertise needed. Just select what data will go to the target platform and observe the magic happening.
Data structure maintenance
Move your help desk records in full to ensure that no ticket is missing essential customer support information.
Easy process

No need to worry about scripting or constantly control each piece of info transferred.

Just attach your source and target, choose what you need to migrate and let the system deal with the rest for you.

Data maintenance

Your information comes unite , you can take our word.

Every email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction archive.

Robust protection

Your information is behind thick walls. Not even all our staff members can access to your passwords or records.

You can be sure that with HDM no data breaches will take place.

You control the process

Take complete control of your customer data with our internal data mapper. Select what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.

Efficient out-of-the-box solution

In just a couple of buttons to press it will be possible to pick the data arrangement, when it goes, and in what order.

Our developers took customer experience as a priority and ensured that it will be possible to use the system to its fullest.

Customer service as priority

As a data import service provider, we aim to offer the most effective migration tool. Yet, our prime concern is customer service.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from FreeScout to CSV

Castle gates

Strong privacy of your information

The migration is completed by the machine over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you make sure that the data end up being in the right places in CSV.

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Retained association between object and people

When migrating your records from FreeScout to CSV we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from FreeScout to CSV

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from FreeScout to CSV work

  • Get ready

    Start off by setting up Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from FreeScout to CSV.

  • Fill out the form with required credentials to permit our data migration tool to access data from your current help desk.

  • Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the records.

  • Choose objects

    Choose the data you need to migrate and set the ticket fields mapping, so the data could be migrated based upon your preferences

  • Migrate small amount of data

    Test out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to CSV all data

    Once everything's validated, find a quiet time with the least load on the support staff and begin migrating from FreeScout to CSV.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your CSV import

Our team would be more than happy to perform a customized migration in case you have specific demands.
Get a price estimation

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