Outlook to Zendesk
Trouble-free, no special knowledge or coding required. A complete Outlook to Zendesk data migration tool.
The best Outlook to Zendesk tool made for youThere’s no need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and moneySkip the system analysis and tool development processes. Just decide on the records you need to move and start the transition when comfortable.
Effortless migrationNo special knowledge or skill needed. Just select what data will go to the new platform and see the magic happening.
Data completionMigrate your help desk info in full to make sure that no ticket is missing critical customer service details.
You don’t have to bother about scripting or continuously watch each piece of info moved.
Just link both platforms, tick what you want to take to a new database and let the tool deal with the remainder.
Intact data links
From sender information to phone number connection, all you records will keep their prior data structure untouched.
You don’t have to worry that a part of the data will be lost and service quality will decrease. Everything will arrive how you left it.
Security is paramount
You data is key which is why we created a method that will keep your information safe and sound.
Neither sophisticated electronic attacks nor physical disasters will affect your data anyhow.
You control the process
Take complete control of your information with our internal data mapping solution. Choose what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.
If you are new to data migrations, worry not. Useful and insightful on-screen instructions will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Good service first
Outside of providing great customer support services, we always strive to improve our customer service.
As a team, we want you to have the friendly and helpful service, which is why we are always putting so much effort to improve the core experience.
Why you should use Help Desk Migration to switch from Outlook to Zendesk
Strong security of your recordsThe migration is carried out over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is easy to move your customer service to a new helpdesk without involving the IT department.
Excellent data mappingOur system allows mapping standard and even custom fields, thus letting you make sure that the records end up in the right destinations in Zendesk.
Maintained relation between object and peopleWhen migrating your records from Outlook to Zendesk we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.
What you may migrate from Outlook to Zendesk
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Outlook to Zendesk work
Start with creating Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from Outlook to Zendesk.
Fill out the form with required credentials to make it possible for our data migration tool to retrieve records from your current help desk.
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the records.
Select the records you want to migrate and set the ticket fields mapping, so the records could be moved according to your needs.
Migrate limited amount of data
Try out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
Migrate to Zendesk all data
When everything's validated, determine a quiet time with the minimal load on the support department and start migrating from Outlook to Zendesk.
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our happy clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.