LiveAgent to Freshservice
migration service
Trouble-free , no special expertise or programming required. A complete LiveAgent to Freshservice data migration tool.
LiveAgent to Freshservice
The best LiveAgent to Freshservice tool made for you
There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.Save on your time and money
Skip complex data audit and tool development processes. Just pick what data you need to transfer and set off with the transition immediately.Simple migration
No tech knowledge or skill required. Just select what data will go to the new solution and enjoy the wonders happening.Data completion
Move your help desk info in full to make certain that no ticket has lost vital customer service information.Simple and easy process
No need to worry about coding or continuously control each record transferred.
Just attach your source and target, tick what you want to migrate and allow the system deal with the rest for you.
Data dependency
Your customer data migrates complete and we mean it.
Every email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction history.
Data protected
Your customer data is safe and sound with us. Not even all our team members have access to your passwords or other information.
You can be sure that with HDM no data breaches are possible.
Record mapping
Pick data that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to pick just about everything you might ever need.
Guided migration
If this is your first migration, there’s no need to be concerned. Useful and simplified on-screen prompts will help you migrate your information accurately.
There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer service as priority
As a migration service supplier, we aim to propose the best possible migration tool. However, our prime concern is customer support quality.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to switch from LiveAgent to Freshservice
Strong privacy of your records
The migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to migrate your customer care to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus helping you to make sure that the records end up in the right places in Freshservice.Next
Retained relation between object and people
When migrating your records from LiveAgent to Freshservice we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from LiveAgent to Freshservice
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from LiveAgent to Freshservice work
-
Get ready
Start with preparing Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from LiveAgent to Freshservice.
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Link LiveAgent
Complete the form with required credentials to allow our data migration tool to access information from your current help desk.
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Connect Freshservice
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the information.
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Choose objects
Choose the information you want to migrate and set the ticket fields mapping, so the data could be transferred based upon your preferences
-
Migrate small amount of data
Try out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to Freshservice all data
Once everything's tested out, determine a quiet time with the minimal load on the support team and start migrating from LiveAgent to Freshservice.
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert run your Freshservice import
Our team would be more than happy to run a personalized migration if you have particular requirements.
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