96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

HelpDesk to Intercom
migration service

Trouble-free , no special expertise or coding required. A complete HelpDesk to Intercom data migration tool.

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Secure and Reliable
Your passwords along with records are safe with us and will be used for import only.
Quick and Easy
Help Desk Migration does not require any special expertise or knowledge to get started with the migration.
Full & Precise
We've considered all key peculiarities of different helpdesks to help you accurately and efficiently migrate large volumes of information

Why you should use Help Desk Migration to switch from HelpDesk to Intercom

Strong security of your information

The migration is carried out over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your customer care to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you make sure that the records end up in the right destinations in Intercom.

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Maintained connectivity between object and people

When migrating your records from HelpDesk to Intercom we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from HelpDesk to Intercom

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

In what way does data migration from HelpDesk to Intercom work

  • Get ready

    Start off by setting up Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from HelpDesk to Intercom.

  • Connect HelpDesk

    Fill out the form with necessary credentials to permit our data migration tool to retrieve information from your current help desk.

  • Connect Intercom

    Do the same action to integrate our service with the new help desk and thus make it possible to import the data.

  • Choose objects

    Choose the records you want to migrate and set the ticket fields mapping, so the records could be migrated in line with your preferences

  • Migrate limited amount of data

    Test out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Intercom everything

    When everything's tested, determine a quiet time with the least load on the support staff and begin migrating from HelpDesk to Intercom.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.

Check out our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
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Have any questions?
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Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Intercom import

Our team would be more than happy to run a customized migration if you have specific requirements.
Get a price estimation

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Help Desk Migration service


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