eDesk by xSellco to Freshservice
migration service
Effortless , no special expertise or coding required. A complete eDesk by xSellco to Freshservice data migration software.
eDesk by xSellco to Freshservice
Your best tool for eDesk by xSellco to Freshservice data migration
No need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.Save on resources
Skip the platform analysis and code development processes. Simply choose the records you need to migrate and set off with the transition right away.Easy migration
No specific knowledge or skill needed. Just choose what data will go to the target system and see the miracle happening.Record completion
Transfer your help desk info in full to make certain that no ticket has lost essential customer support information.Automated migration
Worried that you’ll need advanced skills to migrate your customer service data? Don’t be as we ensured that our tool interface is as easy to use as possible.
Connect the help desks, pick data, click ok, and the migration is ready!
Data dependency
Your information migrates unite , you can take our word.
Every email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction archive.
Data protected
Your information is safe and sound with us. Not even all our staff members can access to your passwords or other information.
You can be certain with HDM no data breaches will take place.
You control the process
Take complete control of your information with our internal data mapping solution. Pick what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.
Simple & effective
In just a few buttons to press it is possible to choose the data arrangement, when it starts, and in what order.
Our tech engineers took customer experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.
Customer priority
As a migration service provider, we strive to offer the most effective migration tool. Nevertheless, our prime concern is customer support quality.
As evident by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from eDesk by xSellco to Freshservice
Strong safety of your records
The migration is completed by the machine over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to migrate your customer support to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus letting you ensure that the data end up being in the right places in Freshservice.Next
Sustained connectivity between object and people
When migrating your data from eDesk by xSellco to Freshservice we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from eDesk by xSellco to Freshservice
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from eDesk by xSellco to Freshservice work
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Prepare
Start with preparing Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from eDesk by xSellco to Freshservice.
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Link eDesk by xSellco
Fill in the form with requested credentials to permit our data migration tool to fetch data from your current help desk.
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Link Freshservice
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the records.
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Choose objects
Select the records you need to migrate and set the ticket fields mapping, so the records could be moved based upon your preferences
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Migrate small amount of data
Test out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to Freshservice everything
When everything's tested out, find a quiet time with the minimal load on the support team and begin migrating from eDesk by xSellco to Freshservice.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your Freshservice import
Our staff would be more than happy to run a personalized migration if you have specific needs.
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