HelpShift to Freshservice
migration service
Trouble-free , no special skill set or coding required. A complete HelpShift to Freshservice data migration software.
HelpShift to Freshservice
The best HelpShift to Freshservice tool made for you
There’s no need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.Save on your time and money
Avoid the system analysis and code development processes. Simply pick what data you need to transfer and start the transition right away.Effortless transition process
No special expertise needed. Just choose what data will go to the target solution and enjoy the wonders happening.Data structure maintenance
Migrate your help desk data in full to make sure that no ticket is missing vital customer support details.Simple and easy procedure
You don’t have to bother about coding or constantly control each record transferred.
Just attach your source and target, choose what you want to migrate and let the system do the remainder.
Data maintenance
Your information comes unite , you can take our word.
Each email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction archive.
Robust protection
Your information is behind thick walls. Not even all our team members can see your passwords or records.
You can rest assured that with HDM no hacker attacks are possible.
Data mapping
Select records that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center solutions, you will be able to pick anything you might actually need.
Step-by-step instructions
If you are new to data migrations, don’t worry. Helpful and insightful on-screen prompts will help you migrate your information accurately.
There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.
Customer service as priority
As a data import service provider, we strive to propose the most effective migration tool. However, our prime concern is customer service.
As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to migrate data from HelpShift to Freshservice
Strong security of your data
The migration is completed by the machine over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to move your customer service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus letting you ensure that the data end up being in the right destinations in Freshservice.Next
Maintained association between object and people
When migrating your records from HelpShift to Freshservice we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from HelpShift to Freshservice
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from HelpShift to Freshservice work
-
Get ready
Start by creating Agent profiles and all essential custom fields in the new help desk. Now, begin migrating your data from HelpShift to Freshservice.
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Connect HelpShift
Complete the form with necessary credentials to permit our data migration tool to retrieve records from your current help desk.
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Connect Freshservice
Repeat the same action to connect our service with the new help desk and thus make it possible to import the information.
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Select objects
Select the data you need to migrate and set the ticket fields mapping, so the data could be moved based upon your preferences
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Migrate small amount of data
Test out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to Freshservice everything
When everything's tested, choose a quiet time with the minimal load on the support team and begin migrating from HelpShift to Freshservice.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert perform your Freshservice import
Our team would be more than happy to perform a custom migration in case you have particular requirements.
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