HappyFox to Help Scout
migration service
Trouble-free , no special expertise or programming required. A complete HappyFox to Help Scout data migration instrument.
HappyFox to Help Scout
The best HappyFox to Help Scout tool made for you
There’s no need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.Save on your time and money
Skip complex data audit and script development processes. Just pick the records you need to move and set off with the transition when comfortable.Simple migration
No tech knowledge or skill required. Just pick what data will go to the new solution and see the magic happening.Data completion
Move your help desk data in full to make sure that no ticket has lost vital customer support details.Automated tool
Afraid that you’ll have to use advanced skills to move your customer service data? Worry not as we made sure that our tool interface user friendly as possible.
Link the platforms, select records, click ok, and you’re done!
Preserved connections
From sender information to phone number connection, your entire database will keep their initial data structure untouched.
You don’t have to worry that some data will be missing and service quality will degrade. Everything will be waiting for you how you expected.
Security is priority
Information is key which is why we created a tool that will keep your information untouched.
Neither hackers will have access to your accounts nor physical disasters will affect your data in any way.
Record mapping
Select information that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center articles, it will be possible to pick anything you might actually need.
Guided migration
If this is your first migration, worry not. Helpful and simplified on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with terms and tech jargon.
Customer service first
Outside of producing great customer service, we always aim to improve our customer service.
As a company, we want you to have the best possible service, which is why we are continuously making great strides to enhance the general experience.
Why you should use Help Desk Migration to switch from HappyFox to Help Scout
Strong privacy of your data
The migration is carried out over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to move your customer care to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus helping you to be sure that the records end up being in the right destinations in Help Scout.Next
Retained link between object and people
When migrating your records from HappyFox to Help Scout we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from HappyFox to Help Scout
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from HappyFox to Help Scout work
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Get ready
Start by creating Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from HappyFox to Help Scout.
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Connect HappyFox
Fill out the form with required credentials to make it possible for our data migration tool to access records from your current help desk.
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Connect Help Scout
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the data.
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Choose objects
Choose the records you need to migrate and set the ticket fields mapping, so the data could be moved in line with your preferences
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Migrate limited amount of data
Try out our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to Help Scout everything
Once everything's tested, choose a quiet time with the least load on the support staff and begin migrating from HappyFox to Help Scout.
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert run your Help Scout import
Our team would be more than happy to run a custom migration if you have particular requirements.
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