96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

TeamSupport to Freshservice
migration serviceHelp Desk Migration partner of Freshservice

Effortless , no special know how or coding required. A complete TeamSupport to Freshservice data migration software.

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Secure and Safe
Your passwords as well as data are safe with us and will be used for import only.
Quick and Understandable
Help Desk Migration does not require any special competencies or knowledge to get started with the migration.
Full & Accurate
We've taken into account all major peculiarities of different helpdesks to help you accurately and efficiently migrate large amounts of information

Reasons to use Help Desk Migration to migrate data from TeamSupport to Freshservice

Strong security of your data

The migration is completed by the machine over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer support to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you ensure that the records end up in the right destinations in Freshservice.

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Maintained connection between object and people

When migrating your data from TeamSupport to Freshservice we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from TeamSupport to Freshservice

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

How does data migration from TeamSupport to Freshservice work

  • Prepare

    Start by setting up Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from TeamSupport to Freshservice.

  • Connect TeamSupport

    Complete the form with necessary credentials to allow our data migration tool to access information from your current help desk.

  • Do the same action to connect our service with the new help desk and thereby make it possible to import the records.

  • Select objects

    Select the records you need to migrate and set the ticket fields mapping, so the records could be transferred according to your needs

  • Migrate small amount of data

    Try out our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Freshservice everything

    Once everything's tested, choose a quiet time with the least load on the support department and begin migrating from TeamSupport to Freshservice.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Migrate the data by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
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Let a professional perform your Freshservice import

Our staff would be more than happy to perform a customized migration if you have particular needs.
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