HelpShift to CSV
migration service

Trouble-free , no special expertise or programming required. A complete HelpShift to CSV data migration software.

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The best HelpShift to CSV tool made for you

There’s no need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip complex data audit and code development processes. Simply choose customer info you need to transfer and set off with the transition when comfortable.
Effortless migration
No special knowledge or skill required. Just choose what data will go to the target system and observe the wonders happening.
Data completion
Migrate your help desk info in full to make sure that no ticket has lost vital customer support details.
Automated tool

Worried that you’ll have to use advanced skills to migrate your customer service data? Worry not as we made sure that our tool interface is as easy to use as possible.

Link the help desks, select data, click ok, and you’re done!

Data dependency

Your customer data migrates unite , you can take our word.

Each email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is safe and sound with us. Not even all our team members can see your credentials or other information.

You can be certain with HDM no hacker attacks will take place.

You control the process

Manage your information with our in-app data mapper. Select what goes where, set priorities, and even discard the stuff you need, all with our Migration Wizard.

Step-by-step instructions

If this is your first migration, don’t worry. Useful and insightful on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a migration service supplier, we strive to propose the most effective migration tool. Yet, our priority is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from HelpShift to CSV

Castle gates

Strong security of your records

The migration is carried out over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to ensure that the data end up being in the right destinations in CSV.

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Maintained association between object and people

When migrating your records from HelpShift to CSV we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from HelpShift to CSV

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HelpShift to CSV work

  • Get ready

    Start with creating Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from HelpShift to CSV.

  • Connect HelpShift

    Complete the form with necessary credentials to make it possible for our data migration tool to fetch records from your current help desk.

  • Do the same action to connect our service with the new help desk and thus make it possible to import the information.

  • Select objects

    Choose the data you want to migrate and set the ticket fields mapping, so the data could be transferred based upon your preferences

  • Migrate small amount of data

    Try our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to CSV all data

    Once everything's validated, choose a quiet time with the minimal load on the support team and begin migrating from HelpShift to CSV.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your CSV import

Our team would be more than happy to run a custom migration if you have particular needs.
Get a price estimation

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