ConnectWise import
in a few clicks
Without devs, delays and hustle. With step-by-step ConnectWise import setup form
ConnectWise import
Spotless ConnectWise import services just for you
Your platform migration issues are behind you now. Total migration from platform to platform with HDM swift and effortless.Less time & money spent
Affordable price, a swift migration to the new platform, and no need to design the migration method. All with HDM.Transparent migration course
Simply get the customer info ready for transition in advance and begin moving your records. No need to fiddle with anything.Key custom records with you
Regardless of your reasons, migrate your historical data to the target system to keep up with customers easier.Automated method
Only the smallest preparations are to get done on your side. We already made the script.
All you have to do is configure your system import requirements and you’re good to go.
Preserved dependency
With HDM, you don’t have to worry that all of your moved ticket data will end up somehow scattered.
Whether it is the requester info or customer details, all of this is accounted for.
Data safety
All the credentials you provide throughout the migration process are not kept in our system. Only authorized personnel can gain access to your email profiles or help desk dashboards.
All your info is behind a thick wall from any type of danger.
Arrange your information
There’s no need to make considerable amount of data audits to get started on your data import.
Use our Migration Wizard to choose the records for data migration right during the process. Decide on what you want to keep and determine where it goes just by clicking the necessary boxes.
Powerful & accessible
You don’t need to learn the system to take advantage of all features.
Handy on-screen instructions will help you proceed your entities fast and effectively. As a result, you can set up a data import just about anywhere you want.
Clients first
One of the key principles of our company is to make a service that we would like to receive ourselves. Even though G2 acclaimed our customer care, we won’t stop there.
What are the key reasons to import data to ConnectWise utilizing Help Desk Migration?
Security first
We do not disclose any of your personal information with third parties, and additionally thoroughly protect it, so not a thing gets lost or stolen.Next
Easy to understand wizard to setup import
Our service was developed to provide you with a easy to use data migration tool that helps to get the work done seamlessly.Next
Alternative and powerful field mapping
Only Help Desk Migration allows you to instantly move custom fields, as well as map their location.Next
Maintained relations between objects and people
All tickets will be imported to ConnectWise with their corresponding agents, contacts, and attachments, that way, saving the history of customers' requests.Next
Objects you may import to ConnectWise
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
Import data to ConnectWise in six simple steps
-
Get ready
In the target help desk, set up profiles for your agents and custom ticket fields. Once done, go to Migration Wizard and begin the ConnectWise import.
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Connect source Help Desk
Select your current help desk from the list and complete the form to permit our migration tool retrieve the records.
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Link ConnectWise
Once you've specified your data source, connect our service with your ConnectWise to enable the import
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Choose objects
Choose the data that you need to migrate and specify the mapping of ticket fields, both standard, and custom.
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Import small amount of data
Perform a free demo to see how your migration to ConnectWise will look like and confirm that the data migrates properly
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Import to ConnectWise all data
Once everything's checked, choose a good time when the majority of your clients are offline and launch the Full Data Migration.
We always keep all data secure
We consider safety very seriously and have developed a complete set of practices , technologies , and policies to help guarantee your data is protected.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Voice of the buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
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