ConnectWise import
in a few clicks

Without devs, delays and hustle. With step-by-step ConnectWise import setup form

More details
Secure and Safe
Your passwords along with data are safe with us and will be used for import solely.
Swift & Furious
It takes you no longer than 15 minutes to set up the import to ConnectWise and start the test data transfer.
All Data Import
HDM is capable of importing all major record categories and fields you need, exactly to places you want them to be.

What are the key reasons to import data to ConnectWise
utilizing Help Desk Migration?

Security first

We do not disclose any of your personal information with third parties, and additionally thoroughly protect it, so not a thing gets lost or stolen.

Next

Easy to understand wizard to setup import

Our service was developed to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

Next

Alternative and powerful field mapping

Only Help Desk Migration allows you to instantly move custom fields, as well as map their location.

Next

Maintained relations between objects and people

All tickets will be imported to ConnectWise with their corresponding agents, contacts, and attachments, that way, saving the history of customers' requests.

Next

Objects you may import to ConnectWise

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Companies
  • Folders

Import data to ConnectWise in six simple steps

  • Get ready

    In the target help desk, set up profiles for your agents and custom ticket fields. Once done, go to Migration Wizard and begin the ConnectWise import.

  • Connect source Help Desk

    Select your current help desk from the list and complete the form to permit our migration tool retrieve the records.

  • Once you've specified your data source, connect our service with your ConnectWise to enable the import

  • Choose objects

    Choose the data that you need to migrate and specify the mapping of ticket fields, both standard, and custom.

  • Import small amount of data

    Perform a free demo to see how your migration to ConnectWise will look like and confirm that the data migrates properly

  • Import to ConnectWise all data

    Once everything's checked, choose a good time when the majority of your clients are offline and launch the Full Data Migration.

We always keep all data secure

We consider safety very seriously and have developed a complete set of practices , technologies , and policies to help guarantee your data is protected.

Review our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Custom Migration price
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Any modules, any requirements.
Start free demo migration
Request custom migration
Start new estimation
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ConnectWise import in a few clicks

Automatically. Securely. Quickly

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Help Desk Migration service


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