ConnectWise import
in a few clicks

Without devs, delays and hustle. With step-by-step ConnectWise import setup form

Secure and Safe

Your passwords along with data are safe with us and will be used for import solely.

Swift & Furious

It takes you no longer than 15 minutes to set up the import to ConnectWise and start the test data transfer.

All Data Import

HDM is capable of importing all major record categories and fields you need, exactly to places you want them to be.

What are the key reasons to import data to ConnectWise utilizing Help Desk Migration?

Security first

We do not disclose any of your personal information with third parties, and additionally thoroughly protect it, so not a thing gets lost or stolen.

Easy to understand wizard to setup import

Our service was developed to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

Alternative and powerful field mapping

Only Help Desk Migration allows you to instantly move custom fields, as well as map their location.

Maintained relations between objects and people

All tickets will be imported to ConnectWise with their corresponding agents, contacts, and attachments, that way, saving the history of customers' requests.

Objects you may import to ConnectWise

Help Desk Objects

Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups

Knowledge Base Objects

Articles
with images and attachments
Categories
Folders

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

Learn more

Import data to ConnectWise in six simple steps

Get ready
In the target help desk, set up profiles for your agents and custom ticket fields. Once done, go to Migration Wizard and begin the ConnectWise import.
Connect source Help Desk
Select your current help desk from the list and complete the form to permit our migration tool retrieve the records.
Link ConnectWise
Once you've specified your data source, connect our service with your ConnectWise to enable the import
Choose objects
Choose the data that you need to migrate and specify the mapping of ticket fields, both standard, and custom.
Import small amount of data
Perform a free demo to see how your migration to ConnectWise will look like and confirm that the data migrates properly
Import to ConnectWise all data
Once everything's checked, choose a good time when the majority of your clients are offline and launch the Full Data Migration.

We always keep all data secure

We consider safety very seriously and have developed a complete set of practices , technologies , and policies to help guarantee your data is protected.

Review our security guide