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ConnectWise import
in a few clicks

Without devs, delays and hustle. With step-by-step ConnectWise import setup form

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Spotless ConnectWise import services just for you

Your platform migration issues are behind you now. Total migration from platform to platform with HDM swift and effortless.
Less time & money spent
Affordable price, a swift migration to the new platform, and no need to design the migration method. All with HDM.
Transparent migration course
Simply get the customer info ready for transition in advance and begin moving your records. No need to fiddle with anything.
Key custom records with you
Regardless of your reasons, migrate your historical data to the target system to keep up with customers easier.
Automated method

Only the smallest preparations are to get done on your side. We already made the script.

All you have to do is configure your system import requirements and you’re good to go.

Preserved dependency

With HDM, you don’t have to worry that all of your moved ticket data will end up somehow scattered.

Whether it is the requester info or customer details, all of this is accounted for.

Data safety

All the credentials you provide throughout the migration process are not kept in our system. Only authorized personnel can gain access to your email profiles or help desk dashboards.

All your info is behind a thick wall from any type of danger.

Arrange your information

There’s no need to make considerable amount of data audits to get started on your data import.

Use our Migration Wizard to choose the records for data migration right during the process. Decide on what you want to keep and determine where it goes just by clicking the necessary boxes.

Powerful & accessible

You don’t need to learn the system to take advantage of all features.

Handy on-screen instructions will help you proceed your entities fast and effectively. As a result, you can set up a data import just about anywhere you want.

Clients first

One of the key principles of our company is to make a service that we would like to receive ourselves. Even though G2 acclaimed our customer care, we won’t stop there.


What are the key reasons to import data to ConnectWise utilizing Help Desk Migration?

Castle gates

Security first

We do not disclose any of your personal information with third parties, and additionally thoroughly protect it, so not a thing gets lost or stolen.

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Easy to understand wizard to setup import

Our service was developed to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

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Wizard window
Mapping fields window

Alternative and powerful field mapping

Only Help Desk Migration allows you to instantly move custom fields, as well as map their location.

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Maintained relations between objects and people

All tickets will be imported to ConnectWise with their corresponding agents, contacts, and attachments, that way, saving the history of customers' requests.

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Relations illustration

Objects you may import to ConnectWise

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to ConnectWise in six simple steps

  • Get ready

    In the target help desk, set up profiles for your agents and custom ticket fields. Once done, go to Migration Wizard and begin the ConnectWise import.

  • Connect source Help Desk

    Select your current help desk from the list and complete the form to permit our migration tool retrieve the records.

  • Once you've specified your data source, connect our service with your ConnectWise to enable the import

  • Choose objects

    Choose the data that you need to migrate and specify the mapping of ticket fields, both standard, and custom.

  • Import small amount of data

    Perform a free demo to see how your migration to ConnectWise will look like and confirm that the data migrates properly

  • Import to ConnectWise all data

    Once everything's checked, choose a good time when the majority of your clients are offline and launch the Full Data Migration.

We always keep all data secure

We consider safety very seriously and have developed a complete set of practices , technologies , and policies to help guarantee your data is protected.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Voice of the buyers

ConnectWise import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

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