Cherwell Software to Intercom
migration service

Effortless , no special expertise or programming required. A complete Cherwell Software to Intercom data migration instrument.

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Your best tool for Cherwell Software to Intercom data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Skip complex data audit and script development processes. Just pick what data you need to move and start the transition immediately.
Simple migration
No tech knowledge or skill required. Just pick what data will go to the new solution and enjoy the magic happening.
Record completion
Move your help desk info in full to ensure that no ticket has lost essential customer support information.
Easy process

No need to worry about scripting or constantly watch each piece of info transferred.

Just link both platforms, choose what you want to take to a new database and let the tool do the rest for you.

Intact connections

Starting from the ticket requester to every comment author, your entire database will keep their previous connections maintained.

You don’t have to worry that some data will be missing and service quality will decrease. Everything will arrive where you left it.

Data safety is priority

Information is everything which is why we designed a system that will keep your information intact.

Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.

You’re in charge

Manage your customer data with our in-app data mapper. Pick what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.

Guided migration

If this is your first migration, worry not. Helpful and intuitive on-screen instructions will help you move your information accurately.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Customer service first

Except producing great customer service, we always strive to improve our customer service.

As a company, we want you to have the best possible service, which is why we are constantly putting so much effort to improve the core experience.


Reasons to use Help Desk Migration to switch from Cherwell Software to Intercom

Castle gates

Strong privacy of your records

The migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to be sure that the records end up being in the right places in Intercom.

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Retained connectivity between object and people

When migrating your data from Cherwell Software to Intercom we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Cherwell Software to Intercom

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Cherwell Software to Intercom work

  • Prepare

    Start with setting up Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from Cherwell Software to Intercom.

  • Fill out the form with required credentials to allow our data migration tool to access information from your current help desk.

  • Connect Intercom

    Do the same action to integrate our service with the new help desk and thus make it possible to import the records.

  • Choose objects

    Choose the records you need to migrate and set the ticket fields mapping, so the records could be transferred according to your needs

  • Migrate limited amount of data

    Test out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Intercom everything

    Once everything's tested, determine a quiet time with the minimal load on the support department and begin migrating from Cherwell Software to Intercom.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Intercom import

Our staff would be more than happy to run a customized migration if you have specific requirements.
Get a price estimation

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