Secure Salesforce Service Cloud to Zendesk data migration service
Encrypted communications, secure servers, latest authorization mechanisms
Automated approach, don't have downtime, avoiding any workflow drops
Deal pricing to provide an opportunity + cost balance
We’ve acquired the of clients among industries
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Begin your transmit by reviewing Source data, operations, and apps. Review data cleaning and field alignment to the Target. Produce a migration tactic, involving the schedule and agent coaching.
Security and Compliance Review
Confirm data complies with safety regulations. Grant permissions and access controls to secure the movement.
Migration
Data Mapping and Customization
Connect data fields amongst the Source and Target. Define pre-built custom features from the set or ask for specific customization for the data replication.
Demo Migration
Initiate a trial Demo to see how the replication service performs. Verify results and modify mapping as needed.
Data Verification
Check all moved data in the Target is genuine, complete, and appropriately formatted.
Full Data Migration
Transmit all selected data, embracing tickets, contacts, attachments, and linked information.
Delta Migration
Net any new or updated data that tweaked during the Full data transition.
Interval Migration*
Data transmit can be paused and resumed to cohere your outline, with zero interruption. You can pause up to five times for five days per pause, coordinated by our sales team during operating hours.
Post-Migration Phase
Go Live
Roll out the Target for all reps. Deactivate the Source if required and store data backups.
What Entities Can You Migrate from Salesforce Service Cloud to Zendesk ?
With our Migration Wizard, you can efficiently import and export solid piles of differing data entities to or from Salesforce Service Cloud to Zendesk. Inspect the selection of data types you can import or export making use of automation by yourself from tech pros.
Do you look for specific Salesforce Service Cloud to Zendesk migration demands?
Let us know about a personalized data migration.
| Salesforce Service Cloud objects | Zendesk objects | |
|---|---|---|
| Help desk | ||
| Users | Agents | |
| Accounts | Organizations | |
| Contacts | Customers | |
| Cases | Tickets | |
| Knowledge Base | ||
| Top level categories | Categories | |
| Second level categories | Sections | |
| Articles | Articles | |
Why transmit with Help Desk Migration?
Without downtime
Import data without disruption - preserve workflows on track and assist customers seamlessly.Enhanced efficiency
Seamlessly migrate data and set up predefined and tailored fields with the intelligent Migration Wizard.Easy ticket transmiting
The Migration Wizard transmits tickets and all related records, ensuring the data structure unaffected on the Target.Always here for you
Our support agents is available to guide you using chat, email, or phone.Detailed import planning
Our migration experts will create a comprehensive plan for data import, providing a smooth process and reliable records.Flexible customizations
Decide on pre-built options or seek specific adjustments, and we'll confirm your data is correct.
How Does Salesforce Service Cloud to Zendesk Data Migration Make It?
You can run data import in a few simple steps, applying our automated migration service. If you’re dealing with a unique data structure, feel free to choose our customized approach. We’re up for it to fulfill your unique needs.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Advance Your Salesforce Service Cloud to Zendesk Move
with These Features
Have a tailored data replication experience that corresponds your company’s objectives. The Help Desk Migration service delivers functionalities to empower you to accomplish your customer service data migration in the secure and automated approach.
Transfer content translations
Get your multilingual knowledge base to your new help desk app effortlessly! Choose our “Migrate content translations” functionality and transfe translated language versions of each article automatedly.
Bypass attachments
Does your desired platform offer small data storage? Leave behind attachments, especially if your current data drop none of its value without them. The data import time will go down significantly.
Choose a new tag to the migrated tickets
Choose tags to the migrated tickets — like so, you won’t blend them with the remaining. You may further classify the tickets by adding tags like ‘lost,’ ‘closed,’ or ‘stop replying.’
Employ the attachment feature to Migrate inline images
Migrate the images embedded into tickets as attachments. The data import time might take more time, but the images will stay along on a expected help desk solution.
Demo with custom data: Pick 20 entities for migration
If you need to see how particular entities will look like in the targeted help desk system, go for this free custom Demo and pick 20 entities for a export.
Transfer newest records first
Opt for this castomization to transfer your most recent records in a chronological order, from newest to oldest. This custom capability is applicable to Full Migrations.
Fix on your crucial tasks. We'll take care of the heavy lifting
Our automated migration service provides an effective app, whether you’re importing your customer support operations from Salesforce Service Cloud to Zendesk. With just a few clicks, your support service platform will be live on a new solution — no need to accept any break!
Data import and export with confidence
Our Migration Wizard ensures your records is secure throughout the import process. To assure the utmost guard of your data whether they are in migration or at rest, we apply tried runthrough. These include running approved security analysis, keeping our servers guarded, obeying many commands, and more.
Move ahead with the migration service that customers recommend
With numerous successful migrations performed by us, our migration service has gained numerous service-linked awards and inspiring feedback. And our goal of value does not end there. Because our mission is to enclose all your data import inquirements, we continue developing our app and oftentimes add to it with novel options.
Apply easy mapping to cover all your needs
Spare yourself the long-lasting chore of adding missing fields or business data at the time of Salesforce Service Cloud to Zendesk migration. So now you can map regular and custom data fields, apart from that adjust your data migration right in our tool. You retain the system of your data with slight effort.
Pick a convenient time for data migration
Begin by the help desk migration whenever it fits into your business processes. Begin by moving historical data and then go for the Delta migration opportunity to migrate your freshly updated data entities. Then, relax and empower our Migration Wizard make the rest.
Talk to our reliable support pros
Are you having hardships with your Supported Platform data import and export? Help Desk Migration service agents is up for it to work with you with any tasks. With years of well-done data migration familiarity, they can fin a solution to any hardship related to your support service data migration or even arrange help throughout the complete data migration.
Your Help Desk Data Migration is the Whole Way Long
Employing Help Desk Migration solution, you’ll never have to worry about security of business data. We commit to the latest recommendations, make constant upgrades, and unfailingly audit all systems.
We apply a stringent 2FA access policy
Our Migration Wizard uses 2FA access. Besides, your agents can only migrate Salesforce Service Cloud data if they got admin access. Combined, these safeguards remove the risk of data leak.
3-level business data security
We offer three layers of business data protection: physical (we protect our data hosting equipment against any intrusion), network (we secure our networks against cyber attacks), and app (we secure your business data within our data importing solution from forbidden access).
Follow industry-standard levels
Help Desk Migration service commits to top security levels, providing utmost greatest protection for your business records. We meet the demands and requirements of HIPAA, CCPA, PCI DSS Level 1, GDPR, and other critical data security standards. And our broad compliance portfolio keeps getting large.
How much does Salesforce Service Cloud to Zendesk data migration cost?
How much will you need to invest in the switch from Salesforce Service Cloud to Zendesk? The price will largely lean on the business data volume you want to migrate, the complexity of your specifications, and the options you’ll use or custom work you’ll inquire. Set a Free Demo to test the Migration Wizard work and learn how much your data transfer will cost.
Run a Demo to get the priceFeedback inspires us improve our tool: Several words from Help Desk Migration customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Zendesk Import Process
Looking for a hassle-free way to import data into Zendesk? Help Desk Migration offers a comprehensive suite of Zendesk import solutions designed to meet your unique needs. Whether you're migrating from another platform or need to perform routine Zendesk CSV imports, we've got the expertise and tools you need.
Our Zendesk data importer tool is the key to a seamless transition. Say goodbye to manual data entry and hello to a streamlined Zendesk import process. With our automation capabilities, you can schedule regular updates and ensure your Zendesk data is always up to date.
Wondering how to import data into Zendesk? Our team of Zendesk import experts is here to guide you through the process. We'll help you configure the perfect Zendesk import automation strategy and provide ongoing support to ensure your data migration is a success.
At Help Desk Migration, we understand the importance of efficient Zendesk data import. Let us simplify the process for you, so you can focus on delivering exceptional customer support. Contact us today to learn more about our Zendesk import solutions.
Frequently Asked Questions
To switch from Salesforce Service Cloud to Zendesk, prepare your current customer service tool and choose a migration date. Compile a checklist of features to turn off your Salesforce instance and settings to enable on Zendeskthen begin the data migration. Once the Free Demo to Zendesk is complete, verify that all records are in place. For a more detailed guide, check the Zendesk Data Migration Checklist
You can migrate any volume of help desk data available on your Salesforce Service Cloud account. However, the size of attachments and the number of records impact the duration of Salesforce Service Cloud to Zendesk migration. You can speed up the process by skipping attachments and auditing the Source data.
Use Help Desk Migration to transfer from Salesforce Service Cloud to Zendesk such records:
- tickets, groups, agents, contacts, companies, ticket attachments, ticket private and public notes, inline images, ticket custom fields, organization custom fields, contact custom fields, Created_at, Updated_at, Closed_at
- knowledge base articles with folders and categories and inline images
The duration of the Salesforce Service Cloud to Zendesk migration depends on several factors, including as
- the number of records you have
- API limits associated with both help desk accounts
The higher API limits your platforms have, the less time the migration process takes.
Use the Help Desk Migration Demo option to test the data transfer from Salesforce Service Cloud to Zendesk. Review the results table for migrated, failed, and skipped records, download the reports and copy the record IDs to check. Or go back to settings and change the mapping if you need. That way, you can test how your data is imported and adjust the settings to get the most suitable results for migration to Zendesk.
All-packed Salesforce Service Cloud to Zendesk Migration in a Few Clicks
Export your business records from Salesforce Service Cloud to Zendesk easily with no disordering from what truly matters — fixing your customers’ inquiries. Help Desk Migration tool does all the work behind the scenes whilst you simply enjoy running customer service your new platform.
Get more additional resources about data migration
Willing to know more about help desk data import and export and support service enhancement? Check out our resources.
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