Effortless Live Agent to Zendesk data migration services
Encrypted conversations, secured servers, newest authorization approaches
Automated method, don't have time-out, no workflow breaks
Reasonable charging to deliver an opportunity + rate balance
We’ve developed the of customers among verticals
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Initiate your transmit by evaluating Source records, modus operandi, and apps. Evaluate data cleaning and field alignment to the Target. Make a transmit scenario, that covers the schedule and support reps training.
Security and Compliance Review
Confirm data adheres to security protocols. Set permissions and access settings to secure the transfer.
Migration
Data Mapping and Customization
Connect records fields amid your Source and Target. Decide on pre-built custom settings from the set or ask for specific personalization for the record movement.
Demo Migration
Do a test Demo to understand how the transmit app functions. Check results and alter mapping as required.
Data Verification
Confirm all moved records in the Target is accurate, fully captured, and appropriately structured.
Full Data Migration
Move all required records, covering tickets, contacts, attachments, and related information.
Delta Migration
Catch any newest or updated records that tweaked for the time of the Full data transition.
Interval Migration*
Data transfer can be interrupted and continued to align with your schedule, with zero interruption. You can stop up to five times for five days per pause, coordinated by our sales squad during work hours.
Post-Migration Phase
Go Live
Roll out the Target for all reps. Disable the Source if required and preserve data backups.
What Entities Can You Import from Live Agent to Zendesk ?
With our Migration service, you can conveniently import and export significant portions of varied data types to or from Live Agent to Zendesk. Check out the set of record types you can migrate making use of automated service without extra help from tech representatives.
Do you want certain Live Agent to Zendesk import or export needs?
Schedule a call and tell us about a unique data import.
| Live Agent objects | Zendesk objects | |
|---|---|---|
| Help desk | ||
| Departments | Groups | |
| Agents | Agents | |
| Companies | Organizations | |
| Contacts | Customers | |
| Tickets | Tickets | |
| Knowledge Base | ||
| Category | Categories | |
| Folder | Sections | |
| Article | Articles | |
Why transfer with Help Desk Migration?
No downtime
Move records seamlessly - keep workflows running smoothly and help customers without hassle.Enhanced efficiency
Seamlessly transfer data and configure predefined and custom fields with the secure Migration Wizard.Easy ticket transmiting
The Migration Wizard moves tickets and all associated data, keeping the data structure intact on the Target.Always here for you
Our support agents is available to assist you via chat, email, or phone.Detailed import strategy
Managers will develop a detailed plan for data import, ensuring a hassle-free process and protected data.Custom options available
Opt for pre-designed options or ask for specific adjustments, and we'll ensure your data is precise.
How Live Agent to Zendesk Data Migration Runs
Our automated migration solution allows you import and export data in a few simple actions. However, if you have unique demands or a non-standard data structure, feel free to choose a custom mode.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Enhance Your Live Agent to Zendesk Migrate
with These Functions
Use a seamless data transmition experience that aligns your business needs. The Help Desk Migration service brings functionalities to enhance you to accomplish your help desk records migration in the secure and automated route.
Bypass attachments
Does your destination customer service tool deliver limited data storage? Omit attachments, specially if your existing customer support records lose no track of processes without them. The data import time will cut down remarkably.
Choose a extra tag to the exported tickets
Are you going to work a existing help desk tool during data export? To get rid of mistakes, add tags to the exported tickets to separate them from the existing ones.
Migrate inline images as attachments
Don’t want to lose images embedded into the tickets? You can export and import them to the targeted help desk system as attachments.
Take a look our Demo with custom records by exporting 20 entities
If you require to look at how handpicked entities will look like in the destination platform, schedule this free custom Demo and pick 20 entities for a import.
Transfer newest data first
Choose this castomization to transfer your most recent records in a chronological flow, from most recent to oldest. This custom feature is applicable to Full Migrations.
Fix on your crucial processes. We'll do the heavy lifting
Whether you’re importing from Live Agent to Zendesk, make use of our automated migration solution. It will help you to import or export all your data to a desired platform in just a couple of clicks. Thus, you will get your import finished in a timely fashion without putting important processes on the shelf.
Data import with security standards
The Migration Wizard will covers your data security during all phases of the migration process. To confirm the supreme security of your data whether they are in import or at rest, we implement tried modes. These contain handling regular security scans, retaining our servers safe, obeying varied commands, and more.
Select the migration tool that clients recommend
With numerous efficient data migrations under our belt, Help Desk migration service has gained lots of service-linked awards and gratifying feedback. Besides, we grow our functions. Because our aim is to encompass nearly all of your data import inquirements, we continue growing our tool and frequently increase it with fresh capabilities.
Apply easy mapping to handle your most complex needs
Spare yourself the enduring load of adding not included record types or help desk data during Live Agent to Zendesk migration. Our app greenlights you map record fields and transform your data import and export. You retain the structure of your business data with small work.
Select a suitable time for data import
Select the most suitable time to start the help desk data migration process. Begin by migrating historical records and continue with move ahead to the Delta migration function to migrate your freshly changed tickets. Then, relax and let our migration service do the rest.
Work with a support agents you can completely depend on
Are you experiencing hardships with your Supported Platform migration? Help Desk Migration customer service pros is up for it to guide you with any obstacles. With multiple well-done data migration involvement, they can settle any issue related to your support service data migration or even arrange guidance during the whole record migration.
Your Help Desk Data Import or Export is the Whole Way Long
Applying Help Desk Migration solution, don't worry about safety of valuable records. We constantly test all facilities and make updates, so that your business data is safe according to the recent recommendations.
We apply a strict two-factor authentication policy
Help Desk Migration Wizard secured your records from illegal getting access with two-factor access. On top of that, only your company representatives with admin access rights can import your Live Agent data. Collect, these security measures eliminate the risk of data leakage.
Three-layer data protection
We deliver three layers of business records security: physical (we take care of our data hosting equipment against physical and logical breach), network (we protect our networks against digital harm), and app (we secure your data within our importing and exporting platform against forbidden log in).
We fulfill security principles
Help Desk Migration accomplishes to highest security standards, ensuring utmost greatest security for your business records. We correspond to HIPAA, CCPA, PCI DSS Level 1, GDPR, and other integral data protection principles. And our extended compliance list is getting enlarged.
How much does Live Agent to Zendesk data migration cost?
How much will you need to invest in the switch from Live Agent to Zendesk? The cost will mostly lean on the data volume you want to move, the complexity of your specifications, and the features you’ll choose or customizations you’ll ask for. Run a Free Demo to check the Migration Wizard work and learn how much your data transfer will cost.
Run a Demo to get the priceFeedback encourages us advance our tool: Some words from our customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The Zen of Zendesk Import
Experience the Zen of Zendesk import with Help Desk Migration's expert solutions. Our Zendesk data importer takes the complexity out of importing data to Zendesk. We excel in Zendesk CSV import, custom field handling, custom user field mapping, and custom organization field integration, ensuring your email addresses and business rules remain intact.
Our import app offers versatile import types and options, making Zendesk import automation effortless. Whether you need to manage CSV data files, perform ticket imports, or handle bulk user and organization imports, Help Desk Migration provides a seamless and stress-free experience.
All-packed Live Agent to Zendesk Import in Several Clicks
Import your data from Live Agent to Zendesk simply and with no disorganizing your top goal of putting right your clients’ inquiries.
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