Jira Service Management to Jira Service Management data migration done painlessly
Encoded chats, secure servers, leading authorization methods
Automated method, zero time-out, no workflow drops
Deal charging to deliver an opportunity + charge balance
We’ve earned the of customers among fields
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Initiate your migration by evaluating Source records, workflows, and integrations. Review data cleaning and field matching to the Target. Make a transfer approach, featuring the outline and agent training.
Security and Compliance Review
Make sure data adheres to security protocols. Set permissions and access settings to protect the movement.
Migration
Data Mapping and Customization
Match records fields amid your Source and Target. Select automated custom capabilities from the set or discuss particular customization for the record transition.
Demo Migration
Initiate a free test Demo to identify how the transmit tool works. Verify outcomes and tweak mapping as needed.
Data Verification
Check all transferred records in the Target is accurate, fully captured, and properly formatted.
Full Data Migration
Replicate all selected records, involving tickets, contacts, attachments, and correlated data.
Delta Migration
Catch any new or updated records that tweaked at the time of the Full data migration.
Interval Migration*
Data transition can be paused and resumed to align with your outline, with no downtime. You can pause up to five instances for a duration of five days each, arranged by our sales squad during operating hours.
Post-Migration Phase
Go Live
Present the Target for all users. Disable the Source if required and secure data backups.
What Types of Data Can You Import from Jira Service Management to Jira Service Management ?
With Help Desk Migration app, you can with no trouble import and export big volumes of differing records types to or from Jira Service Management to Jira Service Management. Check out the list of data entities you can import using automated service without extra assistance from tech pros.
Do you look for especial Jira Service Management to Jira Service Management migration needs?
Let's discuss your requirements for a customized data migration.
| Jira Service Management entities | Jira Service Management entities | |
|---|---|---|
| Help desk | ||
| Users | Users | |
| Organizations | Organizations | |
| Customers | Customers | |
| Issues | Issues | |
| Knowledge Base | ||
| Categories | Categories | |
| Folders | Folders | |
| Contents | Contents | |
Why transfer with Help Desk Migration?
No downtime
Import records seamlessly - keep workflows efficient and support customers without delays.Increased efficiency
Quickly move data and configure predefined and tailored fields with the automated Migration Wizard.Seamless ticket retrieval
The Migration Wizard transmits tickets and all linked data, keeping the data structure consistent on the Target.Expert support
Our support crew is ready to assist you via chat, email, or phone.Effective migration planning
Managers will formulate a detailed plan for data import, ensuring a seamless process and secure records.Custom options available
Decide on pre-built options or ask for specific adjustments, and we'll make sure your data is accurate.
How Jira Service Management to Jira Service Management Data Migration Works
Our automated migration app greenlights you import and export data in a few simple steps. If you’re trying to organize a unique data structure, feel free to go with our adjusted way. We’re all set to meet your distinct demands.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Improve Your Jira Service Management to Jira Service Management Export
with These Functions
Leverage a automated data replication experience that matches your business requirements. The Help Desk Migration service provides functionalities to assist you to complete your help desk records migration in the most suitable route.
Leave behind attachments
Does your targeted help desk system deliver limited data storage? Skip attachments, especially if your existing customer support records lose no track of processes without them. The data migration time will drop remarkably.
Apply a new tag to the migrated tickets
Are you going to work a existing help desk tool during data export? To avoid mistakes, use tags to the exported tickets to highlight them from the left ones.
Migrate inline images as attachments
Migrate the images added into tickets as attachments. The data export time might take more time, but the images will never disappear along with the existing a expected customer service tool.
Take a look our Demo with custom records by exporting 20 entities
If you require to look at how handpicked entities settle in the targeted customer service tool, kick off this free custom Demo and choose 20 entities for a migration.
Move newest data first
Opt for this castomization to move your most recent records in a chronological order, from most recent to oldest. This custom capability is exclusive to Full Migrations.
Don’t allow data migration to distract you from your goals
Our automated migration tool offers an effective tool, whether you’re migrating your customer service operations from Jira Service Management to Jira Service Management. With just a couple of clicks, your help desk platform will be up and running on a new solution — no need to tolerate any stoppage!
Data import complies with security requirements
The Migration Wizard will ensures your data security during all phases of the migration process. To assure the supreme security of your support service records whether they are in migration or at rest, we apply tried practices. These include conducting frequent security analysis, reserving our servers secured, meeting varied directs, and more.
Move ahead with the migration solution that clients recommend
With a plenty of goal-achieved data migrations under our belt, Help Desk migration service has earned plenty of service-connected awards and gratifying mentions. What’s more, we keep developing our feature list. As long as Help Desk Migration's aim is to comprise all your migration needs, we remain refining our tool and often enhance it with novel capacity.
Benefit from comprehensive mapping to cover your most complex needs
Help Desk Migration tool will free your up from copy pasting records or creating nonexistent data types throughout Jira Service Management to Jira Service Management migration. Help Desk Migration tool lets you map fields and adjust your data import. You sustain the system of your support service data with slight effort.
Select a fitting time for data import
Select the most fitting time to set up the help desk data migration workflow. Start by moving historical records and later move ahead to the Delta migration option to migrate your freshly changed data. Then, relax and greenlight our migration app make the rest.
Talk to our proficient support team
Are you confronting challenges with your Supported Platform migration? Help Desk Migration customer service representatives is in place to guide you with any tasks. With plenty of accomplished data migration expertise, they can resolve any hardship associated with your help desk data import or even deliver assistance during the full migration.
Your Help Desk Data Import is Secured at Every Step
Applying Help Desk Migration tool, you’ll never have to worry about safety of critical data. We commit to the fresh requirements, make constant updates, and unfailingly test all servers.
We employ a firm two-factor authentication policy
Help Desk Migration Wizard uses two-factor authentication. Besides, only your company representatives with admin rights can migrate your Jira Service Management information. Combined, these security measures remove the dangers of data leakage.
We apply Three-layer
We offer 3 layers of data protection: physical (we protect our data hosting equipment against any breach), network (we take care of our networks against digital attacks), and application (we take care of your records within our data migration platform against unauthorized access).
Compliance with security regulations
Help Desk Migration corresponds to highest security standards, providing maximum protection for your records. We correspond to HIPAA, CCPA, PCI DSS Level 1, GDPR, and other crucial data protection principles. And our extended compliance list keeps getting expanded.
What is the cost of your Jira Service Management to Jira Service Management data migration?
And now to the burning question. How much will it cost to switch from Jira Service Management to Jira Service Management? The cost will mostly lean on the business data volume you need to migrate, the complexity of your specifications, and the features you’ll choose or custom work you’ll inquire. Start a Free Demo to test the Migration Wizard work and figure out how much your data transfer will cost.
Run a Demo to get the priceReviews helps us advance our tool: Several thoughts from Help Desk Migration clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Find out the way to prepare for Jira Service Management data migration
Prepare for Jira Service Management data migration by checking an in-depth step-by-step guide
Frequently Asked Questions
Merging two Jira Service Management (JSM) accounts is a straightforward process. Begin by setting up your data migration using the Migration Wizard. Connect your first JSM account as the source, from which data will be exported. Then, designate your second Jira account as the target, where all data will be imported.
Customize the migration to suit your needs by selecting record types, mapping fields and entities as required. You also have the option to include additional information in the tickets being imported. Run a free test-drive to test the Migration Wizard before proceeding to the Full Migration.
Jira Service Management represents the latest evolution of the service desk concept. As per Atlassian's description, it's not a simple "this vs that" comparison, because Jira Service Management incorporates all the features of Jira Service Desk while also offering more extensive IT Service Management (ITSM) capabilities. In essence, it builds upon the foundation of Jira Service Desk to provide a more comprehensive solution for managing IT services and support.
Jira Service Management is constructed upon the Jira platform, which means you'll encounter familiar terms and concepts consistent with Atlassian's Jira products. Its purpose is to foster closer collaboration among IT, development, operations, and business teams. This is achieved through a range of features that prioritize efficient collaboration and teamwork at a rapid pace.
Merging tickets directly isn't supported, but you can connect related issues and designate one as a duplicate of the other. With automation rules, you can easily keep both tickets updated simultaneously, simplifying issue management.
Packed Jira Service Management to Jira Service Management Import in a Few Clicks
Import your data from Jira Service Management to Jira Service Management conveniently and without disarranging your top goal of settling your customers’ issues.
Find out more guides about data migration
Willing to know more about help desk business records import and export and support service improvement? Check out our knowledge base.
How Free Ticketing System Can Improve Your Сustomer Support on a Budget
Each successful customer service depends on the efficiency of its ticketing software. Whether ...
Exploring Jira Service Management Alternatives: Choose the Right ITSM
Looking for a Jira Service Management alternative? We’ve got several reasonable options for ...
A Comprehensive Guide to Intercom Alternatives
When it comes to satisfying your customers, there's no doubt that Intercom s ...