Fast & safe ConnectWise to Zendesk data migration service
Encoded dialogues, secure servers, newest authorization ways
Automated approach, zero time-out, no workflow drops
Deal pricing to guarantee a function + fee balance
Customers across various niches choose us
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Begin your migration by determining Source records, procedures, and integrations. Examine data cleansing and field alignment to the Target. Create a replication plan, that consists of the schedule and support reps training.
Security and Compliance Review
Verify data complies with security requirements. Set permissions and access controls to protect the transmit.
Migration
Data Mapping and Customization
Align data fields among your Source and Target. Opt for automated custom options from the menu or ask for certain tailored adjustments for the record transfer.
Demo Migration
Run a free trial Demo to identify how the transfer solution functions. Analyze results and modify settings as necessary.
Data Verification
Check all transferred records in the Target is accurate, complete, and properly organized.
Full Data Migration
Shift all required records, containing tickets, contacts, attachments, and correlated data.
Delta Migration
Net any newest or updated records that altered for the duration of the Full data movement.
Interval Migration*
Data replication can be interrupted and resumed to match your outline, with no downtime. You can halt up to five times for five days per pause, managed by our sales crew during work hours.
Post-Migration Phase
Go Live
Deploy the Target for all users. Turn off the Source if necessary and ensure data backups.
What Records Can You Migrate from ConnectWise to Zendesk ?
With Help Desk Migration tool, you can simply import or export huge portions of different data entities to or from ConnectWise to Zendesk. Review the list of records you can import making use of automation by yourself from tech support team.
Do you look for particular ConnectWise to Zendesk migration needs?
Let us know about a nonstandard data import.
| ConnectWise entities | Zendesk entities | |
|---|---|---|
| Help desk | ||
| Teams | Groups | |
| Members | Agents | |
| Companies | Organizations | |
| Contacts | Customers | |
| Tickets | Tickets | |
Why transmit with Help Desk Migration?
Your data is the backbone of your business, and your customers’ history is crucial. When you migrate with Help Desk Migration, you get:
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Without downtime
Stay operational while migrating. Your workflows will not be put on hold, so you can continue helping customers without skipping a beat. -
Increased efficiency
Our automated, secure Migration Wizard offers a smooth transmition process. Simple data mapping of standard and custom fields. -
Organized ticket retrieval
The Migration Wizard offers that tickets and their related data are transferred while preserving their source structure in the Target. -
Personalized support
Whether you need guidance via live chat, email, or phone, our support agents is ready to guide you every step of the way. -
Detailed data migration planning
Our managers will prepare a solid plan for your data import that covers all the points, so everything goes smoothly. Thus, you can bypass any headaches during the migration, and your data will be secured. -
Flexible customizations
Adjust your migration with automated options. If you require specific adjustments, like data filtering or changing the field type, we’re here to help you transmit data how you need it.
How ConnectWise to Zendesk Data Migration Works
You can perform data import in five simple actions, with our automated migration tool. If you’re dealing with a complex data structure, feel free to select our custom route. We’re in place to satisfy your unique demands.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Elevate Your ConnectWise to Zendesk Import
with These Functions
Convey a smooth data replication experience that meets your company’s needs. The Help Desk Migration service offers functions to empower you to achieve your support service records import in the secure and automated approach.
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Omit attachments
Does your future help desk solution deliver limited data storage? Omit attachments, particularly if your current support data drop none of its value without them. The migration time will cut down remarkably.
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Create a extra tag to the migrated tickets
Are you going to work a current help desk tool during migration? To get rid of mess, add extra tags to the imported tickets to identify them from the existing ones.
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Apply the attachment feature to Import inline images
Export the images added into tickets as attachments. The migration time might take more time, but the images will never disappear along with the current a desired support service platform.
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Demo with custom data: Choose 20 entities for export
If you want to see how particular entities look like in the desired help desk system, schedule this free custom Demo and hand-pick 20 entities for a test.
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Import newest records first
Select this option to transfer your newest records in a chronological order, from most recent to oldest. The capability applies exclusively to Full Migration.
Focus on your core goals. We'll do the heavy lifting
Whether you’re moving from ConnectWise to Zendesk, call into play our automated migration service. It will permit you to import or export all your data to a selected help desk system in just a couple of clicks. Thus, you will receive your migration done in a timely fashion without putting crucial tasks on the shelf.
Data import and export meets security standards
The Migration Wizard will ensures your data security during all phases of the migration process. To provide the maximal guard of your records whether they are in migration or at rest, we implement tested runthrough. These contain conducting approved security analysis, retaining our servers secured, obeying varied commands, and more.
Move ahead with the migration app that clients praise
With multiple outstanding data migrations under our belt, our migration service has earned many service-linked awards and positive reviews. And our pursuit of value does not terminate there. Going back to our goal is to involve nearly all of your data migration needs, we remain advancing our tool and regularly increase it with novel capacity.
Use comprehensive mapping to cover your most complex needs
Help Desk Migration app will free your up from copy-pasting help desk data or making lacking record types during ConnectWise to Zendesk migration. Help Desk Migration tool permits you map data fields and transform your data import. This will keep the starting system of your records with no effort on your side.
Pick a appropriate time for data import
Pick the most appropriate time to start the help desk data migration workflow. Start by importing historical records and later go for the Delta migration option to move your most recently changed data. Then, relax and greenlight our migration service do the rest.
Work with a support representatives you can fully be sure of
Are you trying to cope with challenges with your Supported Platform migration? Our support representatives is up for it to assist you with any tasks. With lots of expertise importing data, our team are well-prepared to ensure a accomplished import/export of your support data.
Your Help Desk Data Import and Export is the Whole Way Along
Employing Help Desk Migration service, you’ll never have to worry about safety of critical data. We regularly check all servers and make advancements, so that your business data is shielded based on the recent recommendations.
We enforce a rigid two-factor authentication policy
Our Migration Wizard shields your business data from unauthorized getting access with 2FA authentication. Moreover, only users with admin rights can import your ConnectWise records. Combined, these safety measures prevent the risk of data leak.
Three-layer data security
Help Desk Migration ensures three levels of data security. At the physical layer, we shield our data hosting equipment from logical and physical breach. At the app level, we exclude any unsanctioned log in to your data on our platform. And, last but not least, on the network layer, we secure our networks from cyber abuse.
We satisfy protection levels
Help Desk Migration service fulfills to highest security standards, providing utmost greatest safety for your business records. We meet the demands and requirements of HIPAA, CCPA, PCI DSS Level 1, GDPR, and other required data safety principles. And our extensive compliance portfolio is getting expanded.
What is the cost of your ConnectWise to Zendesk data migration?
And now to the burning question. How much will it cost to switch from ConnectWise to Zendesk? The price will mostly build upon the business data volume you need to transfer, the complexity of your demands, and the options you’ll choose or custom work you’ll ask for. Start a Free Demo to test the Migration Wizard work and find out how much your data switch will cost.
Run a Demo to get the priceReviews motivates us advance our solution: Several words from our customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle Viani Associate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola Mustone Woo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut Birzu Operations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve Milligan Associate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabe The Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew Cassano Customer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom Doulos Director of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga Edelstein Co-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle Viani Associate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola Mustone Woo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut Birzu Operations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve Milligan Associate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabe The Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew Cassano Customer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom Doulos Director of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga Edelstein Co-founder of UrbanYou
Complete ConnectWise to Zendesk Migration in a Few Clicks
Import your business records from ConnectWise to Zendesk painlessly without confusing from what truly matters — putting right your clients’ concerns. Help Desk Migration tool carries out all the work behind the scenes whilst you simply enjoy working with your chosen platform.
Get more information about data migration
Want to learn more? Our resources is packed with information on customer service advancement and help desk business records import and export. Take a look at it!
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