Secure Zendesk to CSV data migration service
Encrypted chats, secured servers, leading authorization mechanisms
Automated method, no operations downtime, avoiding any workflow drops
Deal charging to ensure an opportunity + cost balance
Companies among many areas choose us
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Initiate your transition by assessing Source data, operations, and apps. Evaluate data filtering and field matching to the Target. Set up a movement tactic, featuring the agenda and reps training.
Security and Compliance Review
Confirm data adheres to security standards. Grant permissions and access controls to secure the transfer.
Migration
Data Mapping and Customization
Connect records fields between the Source and Target. Choose pre-built custom settings from the list or discuss unique tailoring for the record transition.
Demo Migration
Start a free test Demo to view how the replication service functions. Check outcomes and tweak settings as you wish.
Data Verification
Check all transmitted data in the Target is genuine, complete, and appropriately structured.
Full Data Migration
Move all selected data, involving tickets, contacts, attachments, and associated information.
Delta Migration
Catch any new or updated data that tweaked during the Full data transition.
Interval Migration*
Data transfer can be paused and continued to cohere your outline, with zero interruption. You can stop up to five instances for a duration of five days each, organized by our sales team during business hours.
Post-Migration Phase
Go Live
Roll out the Target for all customer service agents. Decommission the Source if required and save data backups.
What Entities Can You Migrate from Zendesk to CSV ?
With our Migration app, you can without difficulty import and export large portions of varied records types to or from Zendesk to CSV. Take a look the details of data types you can import applying automated tool without extra guidance from tech support agents.
Do you look for peculiar Zendesk to CSV import or export demands?
Let us know about a personalized data import.
| Zendesk objects | CSV objects | |
|---|---|---|
| Help desk | ||
| Groups | Departments | |
| Agents | Agents | |
| Organizations | Companies | |
| Customers | Contacts | |
| Tickets | Tickets | |
| Knowledge Base | ||
| Categories | Categories | |
| Sections | Folders | |
| Articles | Articles | |
Why transfer with Help Desk Migration?
No downtime
Import records without disruption - preserve workflows operational and assist customers seamlessly.Enhanced efficiency
Seamlessly move data and map predefined and tailored fields with the intelligent Migration Wizard.Easy ticket migration
The Migration Wizard imports tickets and all linked records, ensuring the data structure unchanged on the Target.Always here for you
Our support agents is equipped to guide you using chat, email, or phone.Detailed movement strategy
Managers will formulate a clear plan for data import, providing a smooth process and protected data.Custom options available
Decide on pre-built options or request specific adjustments, and we'll guarantee your data is correct.
How Does Zendesk to CSV Data Migration Make It?
Our automated migration solution greenlights you export and import records in five simple actions. If you’re trying to organize a unique data structure, feel free to select our adjusted mode. We’re in place to comply with your distinct demands.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Enhance Your Zendesk to CSV Export
with These Features
Have a automated data transmition experience that matches your company’s needs. The Help Desk Migration service brings features to facilitate you to succeed your customer service records transmitting in the painless route.
Bypass attachments
Does your destination help desk system offer small data storage? Omit attachments, specially if your historical support service data loses none of its value without them. The data import and export time will cut down greatly.
Employ the attachment feature to Migrate inline images
Migrate the images embedded into tickets as attachments. The data export time might take more time, but the images will stay along on a destination help desk system.
Demo with custom data: Pick 20 entities for transfer
Avoid any guessing. Prove that you know absolutely what the entities look like after you’ve copied them. Our Demo with custom data empowers you pick 20 entities for a test transfer.
Transfer newest data first
Choose this feature to move your newest records in a chronological flow, from most recent to oldest. This custom capability is applicable to Full Migrations.
Migrate side conversations
Transfer effortlessly your ticket side conversations while moving from Zendesk. During the data migration, these conversations will be imported as private comments into your new helpdesk.
Migrate call recordings
You may want your call recordings for teaching your customer support team. Help Desk Migration service allows you import or export them to the expected help desk solution as attachments.
Don’t let data migration to mislead you from your tasks
Whether you’re migrating from Zendesk to CSV, use our automated migration service. It will help you to import all your records to a future system in just a couple of clicks. Thus, you will be able to receive your import accomplished in a timely fashion without putting urgent processes on the shelf.
Data import complies with security requirements
Help Desk Migration Wizard ensures your business data is secure throughout the import process. We provide highest business data guard applying tried procedures, which includes regulatory compliance, accepted server maintenance, and regular security examinations.
Move ahead with the migration solution that customers recommend
With numerous goal-achieved migrations performed by us, our migration service has gained numerous service-associated awards and gratifying commentaries. And our goal of excellence does not terminate there. Help Desk Migration team proceed to get better our service and offer fresh capacity to cover we’re comprising most of your data migration requirements.
Apply clear mapping to handle all your needs
Our tool will spare you from copy pasting data entities or making wanted fields throughout Zendesk to CSV migration. Our service lets you map entities and modify your data migration. You retain the system of your records with small effort.
Select a fitting time for data migration
Begin by the help desk import anytime it fits into your schedule. Moreover, our Delta opportunity will let you to import the during migration updated entities after the historical business data was exported. Then, relax and let our solution make the rest.
Work with a support agents you can completely rely on
Don’t worry about trying to cope with hardships whilst performing your Supported Platform data import and export. Help Desk Migration support pros is in place to work with you with any problems. With multiple involvement importing support data, Help Desk Migration representatives are well-skilled to guarantee a successful migration of your business data.
Your Help Desk Data Migration is the Whole Way Long
With Help Desk Migration app, don't worry about safety of critical data. We frequently check all servers and make advancements, so that your business data is secured according to the up-to-date requirements.
We apply a firm 2FA access policy
Our Migration Wizard uses 2FA access. On top of that, your agents can only import from Zendesk records if they got admin rights. With these security functions in place, you don't worry about data leak.
3-level business data security
We ensure three levels of business records protection: physical (we protect our data hosting equipment against physical and logical breach), network (we secure our networks against cyber abuse), and application (we take care of your records within our migration platform from unlawful access).
We satisfy safety regulations
Help Desk Migration corresponds to top security levels, providing utmost greatest security for your business data. We are compliant with HIPAA, CCPA, PCI DSS Level 1, GDPR, and other major data security levels. And our extended compliance list keeps getting expanded.
How much does Zendesk to CSV data migration cost?
How much will you need to invest in the switch from Zendesk to CSV? The cost will largely lean on the business data volume you want to move, the complexity of your requirements, and the features you’ll select or customizations you’ll request. Start a Free Demo to test the Migration Wizard performance and find out how much your data switch will cost.
Run a Demo to get the priceFeedback helps us improve our tool: Several words from our clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Find out the way to prepare for CSV data migration
Prepare for CSV data migration by checking an in-depth step-by-step guide
All-packed Zendesk to CSV Import in Several Clicks
Migrate your records from Zendesk to CSV without difficulty and with no disorganizing your utmost goal of sorting out your clients’ requests.
Find out more guides about data import and export
Willing to learn more about help desk records migration and support service enhancement? Check out our knowledge base.
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