Reliable Vivantio to Zendesk data migration services
Encrypted communications, secure servers, modern authorization approaches
Automated approach, no time-out, reduced workflow pauses
Reasonable pricing to guarantee a feature + rate balance
Brands across various sectors lean on our tool
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
To begin a help desk movement, determine your Source's records, modus operandi, and integrations. Consider data cleansing and analyzing the Source’s required and custom field counterparts on Target. Make a thorough transfer approach that includes agenda, cource of action, and reps training.
Security and Compliance Review
Make sure all data governonce adheres with industry security standards. Set up requried permissions and access controls for the transmit process.
Migration
Data Mapping and Customization
Align data fields among the Source and Target. Set automated custom options from the list or discuss the customization to adjust the records movement to your distinct business requirements.
Demo Migration
Run a trial Demo with a limited data set to identify how the replication solution works. Check the test results and modify mapping as needed.
Data Verification
Carefully review the transmitted data in Target. Verify that all data are genuine, complete, and appropriately formatted.
Full Data Migration
Transmit all required records, encompassing tickets, contacts, attachments, and linked information.
Delta Migration
Net any newest or updated records that changed for the time of the Full replication process.
Interval Migration*
Data transmit can be paused and resumed to meet your business workflow, ensuring continuing customer service with zero downtime. You can pause it up to five times, each lasting no more than five days, and our sales crew coordinates the process at the time of defined operational hours.
Post-Migration Phase
Go Live
Roll out the Target for all agents. Turn off the Source if needed, ensuring data backups are maintain securely.
What Data Can You Import from Vivantio to Zendesk ?
With our Migration Wizard, you can simply migrate significant piles of various data entities to or from Vivantio to Zendesk. Here’s the list of record types you can migrate applying automation without extra help from tech experts.
Do you want nonstandard Vivantio to Zendesk migration requirements?
Let us know you need a custom data import.
| Vivantio objects | Zendesk objects | |
|---|---|---|
| Help Desk | ||
| Groups | Groups | |
| Users | Agents | |
| Customers | Organizations | |
| Contacts | Customers | |
| Incidents | Tickets | |
| Knowledge Base | ||
| Top level categories | Categories | |
| Sections | Sections | |
| Articles | Articles | |
Why transmit with Help Desk Migration?
Your data is the backbone of your business, and your customers’ history matters. Migrating with Help Desk Migration guarantees:
Without downtime
Stay operational while transferring. Your processes won’t miss a beat, so you can continue helping customers without skipping a beat.Enhanced efficiency
Leverage the automated, secured Migration Wizard to move your data effortlessly. Simple data mapping of standard and custom fields.Easy ticket transfer
The Migration Wizard migrates the tickets and all related records, so the data preserves its structure on the Target intact.Always here for you
Our support team will guide you through the process if you need assistance via live chat, email, or phone.Complete data transfer planning
The managers will prepare a rational plan for the data relocation that involves all the details, so everything flows easily. Thus, you can bypass any issues during the transfer, and your data will be secured.Flexible customizations
Adjust your migration with automated options. If you require specific adjustments, like data filtering or changing the field type, we’re here to assist you transfer data how you need it.
How Vivantio to Zendesk Data Migration Performs
Our automated migration solution lets you import and export records in a few simple moves. If you’re trying to organize a complex data structure, feel free to select our custom route. We’re ready to meet your non-standard needs.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Advance Your Vivantio to Zendesk Move
with These Opportunities
Use a tailored data replication experience that corresponds your business objectives. The Help Desk Migration service brings features to enable you to succeed your support service records import in the painless manner.
Bypass attachments
Does your desired help desk solution enable definite data storage? Leave behind attachments, especially if your historical support service data doesn’t suffer a loss of its value without them. The data import and export time will cut down greatly.
Choose a extra tag to the migrated tickets
Are you going to use a current help desk system during data migration? To exclude mess, add extra tags to the migrated tickets to separate them from the left ones.
Import inline images as attachments
Export the images inserted into tickets as attachments. The data import time might be longer, but the images will be moved to a new platform.
Give a try to our Demo with custom records by transferring 20 entities
If you need to look at how selected entities look like in the new help desk, launch this free custom Demo and choose 20 entities for a test.
Transfer newest records first
Opt for this feature to move your newest records in a chronological order, from most recent to oldest. This automated option is applicable to Full Migrations.
Fix on your main goals. We'll take the heavy lifting
Our automated migration tool offers a powerful tool, whether you’re importing your help desk operations from Vivantio to Zendesk. With just a few clicks, your help desk system will be up and running on a selected system — no need to bear any break!
Data import and export with confidence
Our Migration Wizard covers your records is safe throughout the import or export process. To ensure the highest safety of your help desk data whether they are in migration or at rest, we use tested practices. These contain conducting proper security scans, reserving our servers secured, complying with many instructions, and more.
Select the migration service that clients love
Thousands of goal-achieved data imports and a lot of awards and favorable reviews can confirm the high standard of our migration service. What’s more, we don’t stop there. We move ahead to develop our app and move forward useful features to include measures for ensuring we’re meeting most of your import and export requests.
Apply intuitive mapping to cover all your needs
Our service will set you free from copypasting business data or adding missing fields during Vivantio to Zendesk migration. Now you can map standard and custom-made fields, apart from that tailor your data migration right in our migration service. This will retain the original system of your data simply on your side.
Pick a convenient time for data import
Get going by the help desk import whenever it fits into your workflow. Get going by moving historical records and continue with move ahead to the Delta migration option to import your freshly updated data. Then, relax and let our solution do the rest.
Work with a support agents you can fully be sure of
Don't fret about confronting hardships while performing your Supported Platform migration. Help Desk Migration customer support representatives is ready to aid you with any problems. With lots of familiarity moving support data, Help Desk Migration experts are well-qualified to guarantee a successful migration of your data.
Your Help Desk Data Import or Export is the Whole Way Through
Using Help Desk Migration app, you’ll never have to worry about safety of valuable data. We commit to the latest standards, run constant updates, and invariably test all servers.
We apply a stringent two-factor access policy
Help Desk Migration Wizard guards your data from unwanted acquiring access with 2FA authentication. Moreover, your agents can only export Vivantio records if they have admin access. Together, these safeguards prevent the risk of data leakage.
Three-layer business data safety
Help Desk Migration offers three levels of business data safety. At the physical layer, we cover our data hosting equipment from logical and physical breach. At the app layer, we forbid any unsanctioned log in to your data on our service. And, finally, on the network layer, we secure our networks from cyber attacks.
We fulfill industry-standard levels
We secure your business data based on all key security principles. Our Help Desk Migration service possesses an extensive portfolio of compliance, and we keep growing it. Presently, we are compliant with GDPR, CCPA, HIPAA, PCI (Level 1), and other data safety levels.
How much does Vivantio to Zendesk data migration cost?
How much will you need to invest in the switch from Vivantio to Zendesk? The price will mostly depend on the records volume you require to migrate, the complexity of your requirements, and the options you’ll use or custom work you’ll request. Run a Free Demo to test the Migration Wizard work and find out how much your migration will cost.
Run a Demo to get the priceFeedback inspires us level up our service: Few words from our customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
All-packed Vivantio to Zendesk Migration in a Few Clicks
Import your business data from Vivantio to Zendesk with ease and with no disrupting your utmost mission of setting right your customers’ inquiries.
Get more information about data migration
Interested to learn more? Our resources is full of information on support service upgrading and help desk data migration. Explore it today!
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