Professional TOPdesk to Zendesk data migration services
Encrypted dialogues, secured servers, modern authorization methods
Automated approach, no operations downtime, excluded workflow pauses
Flexible pricing to provide a feature + charge balance
Companies across many areas lean on our tool
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
To begin a customer service transmit, figure your Source's records, modus operandi, and integrations. Evaluate data cleansing and check over the Source’s required and personalized field equivalents on Target. Create a thorough replication approach that covers schedule, strategy, and employee coaching.
Security and Compliance Review
Ensure all data governonce adheres with industry security requirements. Set up requried permissions and access controls to defense the transmit.
Migration
Data Mapping and Customization
Align data fields amongst your Source and Target. Set automated custom opportunities from the list or discuss the customization to tune-up the data replication to your distinct organization demands.
Demo Migration
Run a free trial Demo with a little data set to understand how the movement tool performs. Spot the test outcomes and revise mapping as you wish.
Data Verification
Thoroughly audit the transferred data in Target. Validate that all data are accurate, complete, and correctly formatted.
Full Data Migration
Transmit all chosen data, encompassing tickets, contacts, attachments, and linked information.
Delta Migration
Net any fresh or updated data that changed at the time of the Full movement .
Interval Migration*
Data transmit can be halted and picked up where it left out to fit your business workflow, establishing uninterrupted support service with zero downtime. You can pause it up to five times, each lasting no more than five days, and our sales squad organized the process for the time of specified operational hours.
Post-Migration Phase
Go Live
Roll out the Target for all customer service agents. Disable the Source if appropriate, providing data backups are maintain securely.
What Data Can You Import from TOPdesk to Zendesk ?
With our Migration tool, you can effortlessly migrate big piles of diverse records entities to or from TOPdesk to Zendesk. Inspect the selection of data types you can import or export using automated tool without extra help from tech experts.
Do you have distinguishing TOPdesk to Zendesk import or export inquirements?
Let us know you need a personalized data migration.
| TOPdesk objects | Zendesk objects | |
|---|---|---|
| Help Desk | ||
| Operator groups | Groups | |
| Operators | Agents | |
| Branches | Organizations | |
| Persons | Customers | |
| Incidents | Tickets | |
| Knowledge Base | ||
| Categories | Categories | |
| Items | Sections | |
| Article Items | Articles | |
Why transmit with Help Desk Migration?
Your business runs on data, and your customers’ history is key to your success. Migrating with Help Desk Migration guarantees:
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Without downtime
Keep data migrating without disruption. Your processes won’t miss a beat, so you can keep supporting clients without any pauses. -
Enhanced efficiency
Leverage the automated, secured Migration Wizard to import your data easily. Painlessly map both standard and custom fields. -
Easy ticket migration
The Migration Wizard migrates the tickets and all related records, so the data preserves its structure on the Target intact. -
Always here for you
Need assistance? Our dedicated support team is ready to help via live chat, email, or phone whenever you need it. -
Complete data migration planning
The reps will create a robust plan for the data relocation that includes all the aspects, so everything flows simply. So, you can avoid any issues during the migration, and your data will be safe and sound. -
Flexible customizations
Use pre-built options or tailor your transfer by requesting customization. Whether it's data filtering or field adjustments, we'll make sure your data lands just right.
How Does TOPdesk to Zendesk Data Migration Work?
Our automated migration solution empowers you export and import data in a few simple steps. If you’re trying to organize a elaborate data structure, feel free to go with our tailored route. We’re all set to meet your special needs.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Advance Your TOPdesk to Zendesk Import
with These Options
Have a smooth data transmition experience that aligns your business objectives. The Help Desk Migration service delivers features to aid you to complete your help desk data transmitting in the most suitable approach.
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Bypass attachments
Does your desired support service platform provide compact data storage? Leave behind attachments, specially if your existing customer support records drop none of its value without them. The data migration time will drop considerably.
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Choose a additional tag to the exported tickets
Are you going to use a existing help desk platform during data export? To avoid disorder, use tags to the migrated tickets to mark out them from the left ones.
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Migrate inline images as attachments
Import the images fixed into tickets as attachments. The data import and export time might be longer, but the images will never disappear along with the current a targeted help desk system.
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Test drive our Demo with custom records by migrating 20 entities
Avoid any guessing. Make certain you recognize completely how the entities will look like at the end of you’ve exported them. Help Desk Migration’s Demo with custom data greenlights you appoint 20 entities for a test export.
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Transfer newest records first
Choose this feature to move your most recent records in a chronological flow, from newest to oldest. This automated option is applicable to Full Migrations.
Don’t allow data migration to throw off you from your work
Our automated migration tool delivers an efficient tool, whether you’re migrating your help desk operations from TOPdesk to Zendesk. With just a couple of clicks, your help desk platform will be up and running on a new solution — no need to tolerate any interruption!
Data import and export meets security standards
Our Migration Wizard handles your customer service data is safe throughout the migration process. We offer highest customer support data defence incorporating established procedures, alongside regulatory compliance, established server safekeeping, and approved security examinations.
Choose the migration app that customers love
With numerous outstanding data imports done by our Migration Wizard, Help Desk migration service has earned plenty of service-connected awards and inspiring mentions. And our striving towards value does not terminate there. Since Help Desk Migration's goal is to comprise all your import and export needs, we keep developing our solution and often add to it with fresh features.
Apply clear mapping to handle your most complex needs
Relieve yourself from the long-lasting chore of adding lacking data types or help desk data during TOPdesk to Zendesk migration. So you can map starting and custom-made ticket fields, apart from that modify your data import and export right in our migration app. You preserve the system of your data with slight work.
Pick a appropriate time for data migration
Start by the help desk migration anytime it fits into your business processes. On top of that, our Delta migration feature will empower you to import the currently updated records after the historical customer service data was migrated. Then, relax and empower our platform make the rest.
Communicate our proficient support pros
Are you having difficulties with your Supported Platform data import? Our customer service pros is all set to help you with any tasks. With multiple successful data export/import expertise, they can settle any challenge connected with your help desk data import or even supply help throughout the full data migration.
Your Help Desk Data Import is the Whole Way Through
Employing Help Desk Migration tool, don't worry about security of business data. We commit to the recent standards, run constant updates, and unfailingly examine all facilities.
We apply a rigid 2FA authentication policy
Our Migration Wizard applies 2FA authentication. What’s more, your business reps can only export TOPdesk records if they possess admin rights. With these security functions in order, you don't worry about information leakage.
3-level data safety
We ensure 3 layers of data protection: physical (we protect our data hosting equipment against any intrusion), network (we take care of our networks against cyber harm), and application (we take care of your records within our data migration platform from forbidden entry).
Fulfill security levels
Help Desk Migration service fulfills to upmost security fundamentals, delivering utmost greatest security for your records. We meet the demands and requirements of HIPAA, CCPA, PCI DSS Level 1, GDPR, and other major data protection fundamentals. And our extended compliance list continues getting enlarged.
How much does TOPdesk to Zendesk data migration cost?
How much will you need to invest in the switch from TOPdesk to Zendesk? The price will largely depend on the records volume you need to move, the complexity of your requirements, and the options you’ll use or customizations you’ll inquire. Set a Free Demo to test the Migration Wizard performance and figure out how much your migration will cost.
Run a Demo to get the priceFeedback motivates us upgrade our service: Few words from Help Desk Migration clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle Viani Associate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola Mustone Woo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut Birzu Operations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve Milligan Associate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabe The Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew Cassano Customer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom Doulos Director of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga Edelstein Co-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle Viani Associate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola Mustone Woo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut Birzu Operations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve Milligan Associate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabe The Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew Cassano Customer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom Doulos Director of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga Edelstein Co-founder of UrbanYou
All-packed TOPdesk to Zendesk Migration in Several Clicks
Migrate your business records from TOPdesk to Zendesk smoothly and with no disordering your top purpose of working out your clients’ requests.
Get more tips and tricks about data import and export
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