Professional TOPdesk to Zendesk data migration services
Encrypted dialogues, secured servers, modern authorization methods
Automated approach, no operations downtime, excluded workflow pauses
Flexible pricing to provide a feature + charge balance
Companies across many areas lean on our tool
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Begin your transition by reviewing Source records, workflows, and integrations. Evaluate data filtering and field matching to the Target. Produce a transmit tactic, involving the outline and customer service reps training.
Security and Compliance Review
Confirm data complies with safety regulations. Configure permissions and access settings to protect the transition.
Migration
Data Mapping and Customization
Connect data fields amongst your Source and Target. Select automated custom features from the list or discuss certain personalization for the data replication.
Demo Migration
Run a free trial Demo to view how the migration tool performs. Examine outcomes and adapt mapping as required.
Data Verification
Ensure all transmitted data in the Target is precise, fully captured, and properly structured.
Full Data Migration
Transmit all chosen data, encompassing tickets, contacts, attachments, and linked data.
Delta Migration
Net any fresh or updated data that changed at the time of the Full data movement.
Interval Migration*
Data transmit can be halted and continued to fit your timeline, with no downtime. You can stop up to five instances for a duration of five days each, managed by our sales squad during operating hours.
Post-Migration Phase
Go Live
Roll out the Target for all customer service agents. Deactivate the Source if needed and protect data backups.
What Data Can You Import from TOPdesk to Zendesk ?
With our Migration tool, you can effortlessly migrate big piles of diverse records entities to or from TOPdesk to Zendesk. Inspect the selection of data types you can import or export using automated tool without extra help from tech experts.
Do you have distinguishing TOPdesk to Zendesk import or export inquirements?
Let us know you need a personalized data migration.
| TOPdesk objects | Zendesk objects | |
|---|---|---|
| Help desk | ||
| Operator groups | Groups | |
| Operators | Agents | |
| Branches | Organizations | |
| Persons | Customers | |
| Incidents | Tickets | |
| Knowledge Base | ||
| Categories | Categories | |
| Items | Sections | |
| Article Items | Articles | |
Why transmit with Help Desk Migration?
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Without downtime
Migrate data effortlessly - ensure workflows on track and assist customers without delays. -
Enhanced efficiency
Seamlessly shift data and set up default and personalized fields with the intelligent Migration Wizard. -
Easy ticket migration
The Migration Wizard shifts tickets and all connected records, preserving the data structure unaffected on the Target. -
Always here for you
Our support agents is equipped to help you by means of chat, email, or phone. -
Detailed movement strategy
Our migration experts will establish a comprehensive plan for data import, securing a seamless process and reliable records. -
Flexible customizations
Choose automated options or seek customization, and we'll confirm your data is correct.
How Does TOPdesk to Zendesk Data Migration Work?
Our automated migration solution empowers you export and import data in a few simple steps. If you’re trying to organize a elaborate data structure, feel free to go with our tailored route. We’re all set to meet your special needs.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Advance Your TOPdesk to Zendesk Import
with These Options
Have a smooth data transmition experience that aligns your business objectives. The Help Desk Migration service delivers features to aid you to complete your help desk data transmitting in the most suitable approach.
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Bypass attachments
Does your desired support service platform provide compact data storage? Leave behind attachments, specially if your existing customer support records drop none of its value without them. The data migration time will drop considerably.
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Choose a additional tag to the exported tickets
Are you going to use a existing help desk platform during data export? To avoid disorder, use tags to the migrated tickets to mark out them from the left ones.
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Migrate inline images as attachments
Import the images fixed into tickets as attachments. The data import and export time might be longer, but the images will never disappear along with the current a targeted help desk system.
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Test drive our Demo with custom records by migrating 20 entities
Avoid any guessing. Make certain you recognize completely how the entities will look like at the end of you’ve exported them. Help Desk Migration’s Demo with custom data greenlights you appoint 20 entities for a test export.
-
Transfer newest records first
Choose this feature to move your most recent records in a chronological flow, from newest to oldest. This automated option is applicable to Full Migrations.
Don’t allow data migration to throw off you from your work
Our automated migration tool delivers an efficient tool, whether you’re migrating your help desk operations from TOPdesk to Zendesk. With just a couple of clicks, your help desk platform will be up and running on a new solution — no need to tolerate any interruption!
Data import and export meets security standards
Our Migration Wizard handles your customer service data is safe throughout the migration process. We offer highest customer support data defence incorporating established procedures, alongside regulatory compliance, established server safekeeping, and approved security examinations.
Choose the migration app that customers love
With numerous outstanding data imports done by our Migration Wizard, Help Desk migration service has earned plenty of service-connected awards and inspiring mentions. And our striving towards value does not terminate there. Since Help Desk Migration's goal is to comprise all your import and export needs, we keep developing our solution and often add to it with fresh features.
Apply clear mapping to handle your most complex needs
Relieve yourself from the long-lasting chore of adding lacking data types or help desk data during TOPdesk to Zendesk migration. So you can map starting and custom-made ticket fields, apart from that modify your data import and export right in our migration app. You preserve the system of your data with slight work.
Pick a appropriate time for data migration
Start by the help desk migration anytime it fits into your business processes. On top of that, our Delta migration feature will empower you to import the currently updated records after the historical customer service data was migrated. Then, relax and empower our platform make the rest.
Communicate our proficient support pros
Are you having difficulties with your Supported Platform data import? Our customer service pros is all set to help you with any tasks. With multiple successful data export/import expertise, they can settle any challenge connected with your help desk data import or even supply help throughout the full data migration.
Your Help Desk Data Import is the Whole Way Through
Employing Help Desk Migration tool, don't worry about security of business data. We commit to the recent standards, run constant updates, and unfailingly examine all facilities.
We apply a rigid 2FA authentication policy
Our Migration Wizard applies 2FA authentication. What’s more, your business reps can only export TOPdesk records if they possess admin rights. With these security functions in order, you don't worry about information leakage.
3-level data safety
We ensure 3 layers of data protection: physical (we protect our data hosting equipment against any intrusion), network (we take care of our networks against cyber harm), and application (we take care of your records within our data migration platform from forbidden entry).
Fulfill security levels
Help Desk Migration service fulfills to upmost security fundamentals, delivering utmost greatest security for your records. We meet the demands and requirements of HIPAA, CCPA, PCI DSS Level 1, GDPR, and other major data protection fundamentals. And our extended compliance list continues getting enlarged.
How much does TOPdesk to Zendesk data migration cost?
How much will you need to invest in the switch from TOPdesk to Zendesk? The price will largely depend on the records volume you need to move, the complexity of your requirements, and the options you’ll use or customizations you’ll inquire. Set a Free Demo to test the Migration Wizard performance and figure out how much your migration will cost.
Run a Demo to get the priceFeedback motivates us upgrade our service: Few words from Help Desk Migration clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle Viani Associate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola Mustone Woo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut Birzu Operations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve Milligan Associate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabe The Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew Cassano Customer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom Doulos Director of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga Edelstein Co-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle Viani Associate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola Mustone Woo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut Birzu Operations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve Milligan Associate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabe The Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew Cassano Customer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom Doulos Director of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga Edelstein Co-founder of UrbanYou
All-packed TOPdesk to Zendesk Migration in Several Clicks
Migrate your business records from TOPdesk to Zendesk smoothly and with no disordering your top purpose of working out your clients’ requests.
Get more tips and tricks about data import and export
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