((OTRS)) Community Edition to Zendesk
migration service
Smooth , no special knowledge or programming required. A complete ((OTRS)) Community Edition to Zendesk data migration instrument.
((OTRS)) Community Edition to Zendesk
Trustworthy and Reliable
Your passwords as well as records are safe with us and will be used for import solely.Fast and Easy
Help Desk Migration does not require any specific skills or knowledge to begin the the migration.Complete & Precise
We've tackled all key peculiarities of various helpdesks to let you accurately and efficiently migrate massive volumes of dataReasons to use Help Desk Migration to switch from ((OTRS)) Community Edition to Zendesk
Strong safety of your information
The migration is performed over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to migrate your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus helping you to be sure that the data end up in the right places in Zendesk.Next
Sustained association between object and people
When migrating your data from ((OTRS)) Community Edition to Zendesk we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from ((OTRS)) Community Edition to Zendesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from ((OTRS)) Community Edition to Zendesk work
Prepare
Start off by preparing Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from ((OTRS)) Community Edition to Zendesk.
Link ((OTRS)) Community Edition
Complete the form with necessary credentials to permit our data migration tool to fetch records from your current help desk.
Connect Zendesk
Do the same action to integrate our service with the new help desk and thereby make it possible to import the data.
Select objects
Choose the data you want to migrate and set the ticket fields mapping, so the records could be migrated based upon your preferences
Migrate small amount of data
Try our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Migrate to Zendesk all data
Once everything's tested out, choose a quiet time with the least load on the support department and begin migrating from ((OTRS)) Community Edition to Zendesk.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet a specialist run your Zendesk import
Our staff would be more than happy to run a personalized migration in case you have special requirements.
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