osTicket to Zendesk
Extremely easy, no special skill set or coding required. A complete osTicket to Zendesk data migration tool.
The best osTicket to Zendesk tool made for youThere’s no need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and moneyAvoid the system analysis and tool development processes. Just pick the records you need to migrate and set off with the transition right away.
Easy transition processNo specific expertise needed. Just select what data will go to the new solution and see the miracle happening.
Data structure maintenanceTransfer your help desk records in full to make sure that no ticket has lost critical customer service information.
No need to worry about coding or constantly control each piece of info moved.
Just link both platforms, choose what you want to migrate and let the system deal with the rest for you.
Intact data links
From sender information to phone number connection, all you records will keep their initial data structure untouched.
You don’t have to worry that some info will be missing and service quality will degrade. Everything will arrive how you left it.
Security is paramount
You data is key which is why we created a system that will keep your data intact.
Neither hackers will have access to your accounts nor physical disasters will affect your data anyhow.
You control the process
Take complete control of your information with our internal data mapping solution. Choose what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.
If this is your first migration, there’s no need to be concerned. Helpful and intuitive on-screen instructions will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Good service first
Apart from providing great customer support services, we always strive to improve our customer service.
As a company, we want you to enjoy best possible service, which is why we are constantly putting so much effort to enhance the core experience.
Why you should use Help Desk Migration to migrate data from osTicket to Zendesk
Strong safety of your informationThe migration is carried out over a protected connection, and all your credentials will automatically be removed after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it certainly is simple to move your customer support to a new helpdesk without involving the IT department.
Upper-level data mappingOur system allows mapping standard as well as custom fields, thus letting you make sure that the records end up in the right places in Zendesk.
Sustained association between object and peopleWhen migrating your records from osTicket to Zendesk we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.
What you may migrate from osTicket to Zendesk
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from osTicket to Zendesk work
Start off by creating Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from osTicket to Zendesk.
Fill in the form with requested credentials to permit our data migration tool to access data from your current help desk.
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the records.
Choose the information you need to migrate and set the ticket fields mapping, so the data could be moved in line with your needs.
Migrate limited amount of data
Test out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to Zendesk all data
Once everything's validated, find a quiet time with the minimal load on the support department and start migrating from osTicket to Zendesk.
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our happy buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.