Help Desk Migration partner of Intercom

Jira Service Management to Intercom data migration done painlessly

Encrypted chats, secured servers, leading authorization mechanisms

Automated process, no time-out, avoiding any workflow drops

Deal charging to guarantee a feature + cost balance

Our customers

We’ve built the authority of companies among niches

Automattic Cmyk Arkansas tech university Cosmos Thule Petplan Minerva

Data migration timeline: 1-2 weeks

Preparation

Project and Requirements Evaluation

Start your transfer by determining Source data, operations, and integrations. Evaluate data cleansing and field alignment to the Target. Formulate a replication strategy, including the timeline and reps coaching.

Security and Compliance Review

Ensure data adheres to security requirements. Grant permissions and access controls to protect the transition.

Preparation

Migration

Data Mapping and Customization

Map records fields among the Source and Target. Define automated custom capabilities from the menu or ask for particular customization for the record migration.

Demo Migration

Set up a free test Demo to understand how the movement service operates. Examine outcomes and alter mapping as needed.

Data Verification

Check all migrated records in the Target is genuine, complete, and properly structured.

Full Data Migration

Migrate all selected records, involving tickets, contacts, attachments, and linked data.

Delta Migration

Capture any new or updated records that changed during the Full data migration.

Interval Migration*

Data migration can be paused and continued to suit your outline, with no downtime. You can stop up to five instances for five days per pause, arranged by our sales crew during business hours.

Migration

Post-Migration Phase

Go Live

Launch the Target for all agents. Turn off the Source if needed and protect data backups.

Post-Migration Phase

What Kind of Data Can You Import from Jira Service Management to Intercom ?

With our Migration app, you can without trouble migrate solid amount of diverse records types to or from Jira Service Management to Intercom. Examine the selection of entities you can migrate implementing automated tool without extra assistance from tech pros.

Do you look for peculiar Jira Service Management to Intercom import or export demands?

Let us know about a personalized data migration.

Jira Service Management objectsIntercom objects
Help desk
UsersAdmins
OrganizationsCompanies
CustomersUsers and leads
IssuesConversations
Knowledge Base
CategoriesCollections
FoldersSections
ContentsArticles
Get Started

Why migrate with Help Desk Migration?

  • Zero downtime
    Import records without interruption - preserve workflows on track and assist customers without hassle.
  • Enhanced efficiency
    Effortlessly move data and arrange default and tailored fields with the intelligent Migration Wizard.
  • Streamlined ticket transfer
    The Migration Wizard replicates tickets and all linked data, ensuring the data structure unaffected on the Target.
  • Dedicated support service
    Our support team is prepared to support you using chat, email, or phone.
  • Comprehensive transfer strategy
    Our team will formulate a well-defined plan for data import, providing a smooth process and safe records.
  • Pre-built options and customizations
    Decide on pre-built options or inquire about customization, and we'll confirm your data is correct.

How Jira Service Management to Intercom Data Migration Performs

Our automated migration tool greenlights you import and export records in five simple steps. However, if you have unique demands or a special data structure, feel free to choose a custom mode.

Connect platforms

Connect your source and target platforms

Map and match data

Specify how your data should be transferred

Test-drive

Start a Demo to access the replication tool and its results

Full Data Migration

Start or plan your data transition

Boost Your Jira Service Management to Intercom Export
with These Opportunities

Share a automated data transmition experience that meets your company’s preferences. The Help Desk Migration service provides functions to facilitate you to complete your support service records movement in the automated and secure manner.

  • Skip attachments

    Does your new help desk system enable small data storage? Bypass attachments, specially if your current support data loses none of its value without them. The data migration time will drop remarkably.

  • Add a new tag to the exported tickets

    Add tags to the imported tickets — just like that, you won’t mistake them with those existing. You may further sort the tickets by adding tags like ‘lost,’ ‘closed,’ or ‘stop replying.’

  • Use the attachment feature to Import inline images

    Migrate the images inserted into tickets as attachments. The migration time might take more time, but the images will never disappear along with the source a targeted help desk platform.

  • Demo with custom data: Select 20 entities for transfer

    Don’t take any chances. Prove that you comprehend absolutely what the entities will look like at the end of you’ve moved them. Our Demo with custom data greenlights you appoint 20 entities for a test import.

  • Migrate newest data first

    Choose this option to transfer your most recent records in a chronological order, from most recent to oldest. The feature is applicable exclusively to Full Migration.

Your Help Desk Data Migration is Protected at Every Phase

Help Desk Migration service enables endless import features without damaging on safety. We frequently analyse all facilities and make improvements, so that your business data is guarded according to the latest standards.

We use a firm two-factor access policy

Our Migration Wizard shields your records from unauthorized getting access with two-factor authentication. On top of that, users can only import from Jira Service Management data if they got admin rights. With these safety measures arranged, you won’t have to worry about data leak.

We use Three-layer

We deliver 3 levels of data protection: physical (we take care of our data hosting facilities against physical and logical intrusion), network (we protect our networks against cyber harm), and application (we take care of your data within our data migration platform against unlawful entry).

Follow industry-standard fundamentals

Our Help Desk Migration service corresponds to leading security levels, providing maximum security for your records. We are compliant with HIPAA, CCPA, PCI DSS Level 1, GDPR, and other key data safety principles. And our wast compliance set keeps getting large.

How much does Jira Service Management to Intercom data migration cost?

How much will you need to invest in the switch from Jira Service Management to Intercom? The cost will mostly depend on the business data volume you need to move, the complexity of your demands, and the features you’ll select or custom work you’ll request. Run a Free Demo to test the Migration Wizard performance and figure out how much your data transfer will cost.

Run a Demo to get the price

Feedback helps us level up our service: Several thoughts from Help Desk Migration clients

Download checklist

Find out the way to prepare for Intercom data migration

Prepare for Intercom data migration by checking an in-depth step-by-step guide

Frequently Asked Questions

Experience the capabilities of our Help Desk Migration Demo by attempting a data transfer from Jira Service Management to Intercom. Explore the results table, which displays migrated, failed, and skipped records, and easily download comprehensive reports. Keep record IDs handy for verification purposes or modify mapping settings as required.

The length of the Jira Service Management to Intercom migration is determined by the volume of data and attachments and the API limits of your Jira Service Management and Intercom accounts. Higher API limits will facilitate a faster help desk migration.

Help Desk Migration provides options to schedule the migration at a specific time. You can choose a convenient date and time for your Full Data Migration to ensure minimal disruption to your operations.

No, technical expertise is not required. Help Desk Migration offers a user-friendly interface that guides you through the migration step-by-step. You can migrate data without the need for coding skills or specialized knowledge.

During the mapping step, you can choose from the available automated options like importing inline images as attachments, adding a tag to migrated tickets, or skipping attachments. Or you can request a Custom Demo to have your data migration tailored to the specific needs and preferences.

Help Desk Migration minimizes downtime during migration by providing a Delta Migration option. After completing the Full Migration, you can choose to perform a Delta Migration, which allows you to import only new or updated records to avoid duplication. However, planning the migration during a low-activity period is recommended to minimize any potential disruptions.

Migration Wizard lets you match and transfer the conversation assignees from Jira Service Management to Intercom, ensuring that the correct agents or team members are assigned to the respective tickets.

Full Jira Service Management to Intercom Import in Several Clicks

Import your records from Jira Service Management to Intercom without difficulty and without disordering your highest mission of settling your customers’ concerns.

More guides about data import and export

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