Professional Deskpro to Zendesk data migration services
Encrypted chats, safe servers, advanced authorization approaches
Automated process, no operations time-out, excluded workflow drops
Deal charging to deliver a feature + rate balance
Clients among different niches trust our tool
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
To initiate a customer service data transition, size up your Source's records, modus operandi, and integrations. Consider data cleansing and checking the Source’s obligatory and custom field coequals on Target. Construct a all-inclusive transition scenario that covers agenda, scenario, and employee training.
Security and Compliance Review
Ensure all data handling adheres with industry security standards. Set up necessary permissions and access controls for the migration process.
Migration
Data Mapping and Customization
Map records fields amid your Source and Target. Opt for automated custom options from the list or request the tailoring to accommodate the data transition to your unique organization demands.
Demo Migration
Perform a free test Demo with a small data set to find out how the transition service works. Validate the Demo results and change mapping as needed.
Data Verification
Attentively study the moved data in Target. Validate that all data are correct, complete, and properly formatted.
Full Data Migration
Migrate all chosen records, including tickets, contacts, attachments, and related information.
Delta Migration
Capture any fresh or updated records that changed for the time of the Full transition process.
Interval Migration*
Data migration can be cutoff and revived to fit your business agenda, assuring continuous customer service with no downtime. You can halt it up to five times, each lasting no more than five days, and our sales team adjusts the process for the time of defined operational hours.
Post-Migration Phase
Go Live
Launch the Target for all customer service agents. Deactivate the Source if appropriate, confirming data backups are maintain securely.
What Data Can You Import from Deskpro to Zendesk ?
With our Migration app, you can smoothly migrate massive piles of various data types to or from Deskpro to Zendesk. Take a look the parameters of entities you can import applying automated tool without extra guidance from tech experts.
Do you look for especial Deskpro to Zendesk import inquirements?
Let's discuss your requirements for a personalized data import.
| Deskpro objects | Zendesk objects | |
|---|---|---|
| Help Desk | ||
| Teams | Groups | |
| Agents | Agents | |
| Organizations | Organizations | |
| Peoples | Customers | |
| Tickets | Tickets | |
| Knowledge Base | ||
| Categories | Categories | |
| Folders | Sections | |
| Articles | Articles | |
Why migrate with Help Desk Migration?
Your data is the backbone of your business, and your customers’ history is key to your success. When you migrate with Help Desk Migration, you get:
Zero downtime
Keep data transferring without disruption. Your processes will not be put on hold, so you can continue helping customers without missing a beat.Enhanced efficiency
The automated, secure Migration Wizard makes data movements effortless. Simple data mapping of standard and custom fields.Streamlined ticket migration
The Migration Wizard transfers your tickets and related data, keeping everything organized as it was.Dedicated support service
Whether you need guidance via live chat, email, or phone, our support agents is ready to guide you every step of the way.Comprehensive data relocation planning
The reps will compile a reliable plan for the data relocation that covers all the details, so everything runs easily. This way, you can avoid any issues during the transfer, and your data will be secured.Pre-built options and customizations
Tune your migration with automated options. If you require specific adjustments, like data filtering or changing the field type, we’re here to handle you import data how you need it.
How Deskpro to Zendesk Data Migration Flows
Our automated migration tool greenlights you import and export data in a few simple actions. However, if you have unique demands or a special data structure, feel free to choose a custom route.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Boost Your Deskpro to Zendesk Export
with These Features
Share a automated data transfer experience that reconciles your business objectives. The Help Desk Migration service offers features to facilitate you to succeed your customer service data movement in the painless mode.
Skip attachments
Does your new help desk platform offer compact data storage? Leave behind attachments, especially if your current data loses none of its value without them. The data import and export time will trim considerably.
Add a additional tag to the imported tickets
Are you going to run a source help desk platform during data export? To exclude disorder, apply extra tags to the migrated tickets to separate them from the left ones.
Migrate inline images as attachments
Import the images embedded into tickets as attachments. The data migration time might take more time, but the images will stay along on a new platform.
Take a look our Demo with custom records by migrating 20 entities
Don’t take any chances. Prove that you understand exactly how the entities look like after you’ve imported them. Our Demo with custom data empowers you select 20 entities for a test export.
Migrate newest data first
Opt for this feature to import your newest records in a chronological order, from newest to oldest. This automated capability is applicable to Full Migrations.
Stay focused on your target processes. We'll deal with the heavy lifting
Whether you’re migrating from Deskpro to Zendesk, use our automated migration service. It will allow you to migrate all your data to a new platform in just a couple of clicks. Thus, you will receive your migration accomplished quickly without putting important processes without putting it off.
Data migration complies with security requirements
Help Desk Migration Wizard ensures your support service data is safe throughout the import process. To ensure the utmost protection of your help desk data whether they are in migration or at rest, we implement established practices. There encompass controlling regular security scans, reserving our servers secured, obeying numerous commands, and more.
Move ahead with the migration solution that clients love
Thousands of outstanding data migrations and numerous awards and gratifying feedback can vouch for the excellence of our migration service. Additionally, we keep developing our feature list. As long as our aim is to include nearly all of your data migration inquirements, we keep improving our tool and often advance it with new options.
Enjoy clear mapping to deal with your most complex needs
Set yourself free from the laborious task of adding missing record types or records during Deskpro to Zendesk migration. Our service greenlights you map data fields and transform your data migration. This will retain the original structure of your data with no effort on your side.
Choose a fitting time for data import
Begin by the help desk data migration whenever it fits into your schedule. Begin by moving historical data and later go for the Delta feature to import your freshly updated data. Then, relax and allow our migration service take care of the rest.
Work with a support team you can completely depend on
Don't fret about encountering challenges while doing your Supported Platform migration. Let Help Desk Migration customer support pros look at your problem. With multiple accomplished data migration mastery, they can find an answer to any task linked with your support service data migration or even supply assistance throughout the full data import and export.
Your Help Desk Data Import or Export is the Whole Way Through
With Help Desk Migration app, you’ll never have to worry about security of critical data. We frequently analyse all systems and make updates, so that your data is guarded matching to the up-to-date standards.
We use a firm two-factor authentication policy
Our Migration Wizard applies two-factor authentication. What’s more, your agents can only export Deskpro records if they possess admin rights. Linked, these security measures remove the risk of data leakage.
Three-layer data security
Help Desk Migration comes with 3 levels of business records security. At the physical layer, we shield our data hosting facilities from logical and physical intrusion. At the application layer, we forbid any illegal entry to your business records on our service. And, finally, on the network layer, we secure our networks against cyber harm.
We satisfy safety principles
Our Help Desk Migration service corresponds to top security fundamentals, providing utmost greatest protection for your data. We are compliant with HIPAA, CCPA, PCI DSS Level 1, GDPR, and other major data security fundamentals. And our extended compliance portfolio is getting extended.
How much does Deskpro to Zendesk data migration cost?
How much will you need to invest in the switch from Deskpro to Zendesk? The cost will mostly depend on the business data volume you want to migrate, the complexity of your requirements, and the features you’ll select or custom work you’ll ask for. Start a Free Demo to test the Migration Wizard performance and figure out how much your migration will cost.
Run a Demo to get the priceFeedback helps us improve our service: Several words from our customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Unleash the Power of Zendesk Import Automation
Experience the convenience of Zendesk import automation with Help Desk Migration. Say goodbye to manual data transfers and hello to efficiency. Our platform not only handles Zendesk CSV import with finesse but also empowers you to automate ticket imports, apply business rules, and execute additional import types effortlessly. The bulk user import feature, along with the bulk user import option, ensures that you can import users, custom fields, and organizational data with ease. With Help Desk Migration, you'll discover a world of possibilities in the realm of Zendesk data migration, allowing you to focus on what truly matters – delivering exceptional customer support.
Full Deskpro to Zendesk Import in a Couple Clicks
Import your business records from Deskpro to Zendesk without trouble and with no disrupting your supreme goal of dealing with your customers’ concerns.
More helpful insights about data import
Interested to get more? Our blog is providing information on support service upgrading and help desk data migration. Check it out!
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