Deskpro to Zendesk
migration service
Effortless , no special skill set or programming required. A complete Deskpro to Zendesk data migration tool.
Deskpro to Zendesk
Your best tool for Deskpro to Zendesk data migration
No need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Avoid complex data audit and tool development processes. Simply choose what data you need to move and start the transition when comfortable.Effortless transition process
No special expertise required. Just select what data will go to the target system and enjoy the magic happening.Record structure maintenance
Migrate your help desk records in full to ensure that no ticket is missing vital customer support information.Effortless procedure
No need to worry about scripting or constantly control each piece of info moved.
Just attach your source and target, choose what you need to take to a new database and allow the tool deal with the rest for you.
Data maintenance
Your customer info comes unite , you can take our word.
Every email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction history.
Robust protection
Your customer data is behind impenetrable walls. Not even all our team members can access to your credentials or records.
You can rest assured that with HDM no data breaches will take place.
You control the process
Take complete control of your customer data with our internal data mapper. Select what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.
Efficient out-of-the-box solution
In only a couple of buttons to press it is possible to select what goes where, when it goes, and in what order.
Our software took customer experience as a priority and ensured that it will be possible to use the system to its fullest.
Customer priority
As a data import service supplier, we aim to propose the most effective migration tool. However, our priority is customer service.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to migrate data from Deskpro to Zendesk
Strong security of your information
The migration is completed by the machine over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to transfer your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus helping you to make sure that the data end up being in the right places in Zendesk.Next
Maintained relation between object and people
When migrating your data from Deskpro to Zendesk we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Deskpro to Zendesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Deskpro to Zendesk work
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Prepare
Start off by setting up Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from Deskpro to Zendesk.
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Link Deskpro
Fill out the form with required credentials to make it possible for our data migration tool to retrieve records from your current help desk.
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Link Zendesk
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the data.
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Select objects
Choose the data you need to migrate and set the ticket fields mapping, so the data could be moved in line with your preferences
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Migrate small amount of data
Test out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to Zendesk all data
Once everything's tested, find a quiet time with the minimal load on the support team and start migrating from Deskpro to Zendesk.
Your data is in good hands
We take the security of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional perform your Zendesk import
Our staff would be more than happy to perform a customized migration in case you have particular needs.
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