TeamSupport to Zendesk
migration serviceHelp Desk Migration partner of Zendesk

Effortless , no special expertise or programming required. A complete TeamSupport to Zendesk data migration instrument.

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Your best tool for TeamSupport to Zendesk data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Skip complex data audit and script development processes. Simply choose the records you need to migrate and start the transition right away.
Simple migration
No tech knowledge or skill required. Just pick what data will go to the target system and see the miracle happening.
Record completion
Move your help desk records in full to make sure that no ticket has lost essential customer support details.
Automated migration

Scared that you’ll have to use advanced skills to migrate your customer service data? Worry not as we made sure that our tool user friendly as possible.

Attach the platforms, pick records, click ok, and the migration is ready!

Intact connections

Starting from the ticket requester to every comment author, your entire database will keep their prior data structure maintained.

You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will be waiting for you where you expected.

Data safety is priority

You data is key which is why we designed a tool that will keep your information intact.

Neither sophisticated electronic attacks nor physical disasters will touch your records in any way.

Record mapping

Select information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center articles, you will be able to pick anything you might ever need.

Guided migration

If you are new to data migrations, worry not. Helpful and intuitive on-screen prompts will help you move your information accurately.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Good service first

Apart from producing great customer support services, we always want to improve our customer service.

As a team, we want you to have the best possible service, which is why we are constantly making great strides to enhance the general experience.


Reasons to use Help Desk Migration to switch from TeamSupport to Zendesk

Castle gates

Strong privacy of your information

The migration is carried out over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to be sure that the data end up being in the right destinations in Zendesk.

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Retained connectivity between object and people

When migrating your data from TeamSupport to Zendesk we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from TeamSupport to Zendesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from TeamSupport to Zendesk work

  • Prepare

    Start off by creating Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from TeamSupport to Zendesk.

  • Connect TeamSupport

    Fill in the form with required credentials to permit our data migration tool to retrieve information from your current help desk.

  • Connect Zendesk

    Do the same action to integrate our service with the new help desk and thereby make it possible to import the information.

  • Choose objects

    Select the records you need to migrate and set the ticket fields mapping, so the records could be migrated in line with your preferences

  • Migrate limited amount of data

    Test out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Zendesk all data

    When everything's validated, choose a quiet time with the least load on the support team and begin migrating from TeamSupport to Zendesk.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

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Migrate the data all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
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Let a professional run your Zendesk import

Our staff would be more than happy to run a custom migration if you have specific needs.
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