TeamSupport to Freshservice data migration made simple
Encrypted conversations, safe servers, latest authorization mechanisms
Automated process, zero downtime, reduced workflow drops
Deal charging to provide a function + cost balance
We’ve acquired the of customers among verticals
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Start your migration by reviewing Source data, operations, and apps. Examine data cleaning and field alignment to the Target. Produce a transmit strategy, that covers the agenda and employee coaching.
Security and Compliance Review
Ensure data adheres to safety regulations. Establish permissions and access controls to secure the replication.
Migration
Data Mapping and Customization
Map records fields amongst the Source and Target. Choose pre-built custom capabilities from the set or ask for specific tailoring for the record movement.
Demo Migration
Start a test Demo to figure out how the transition service operates. Spot results and modify mapping as you wish.
Data Verification
Check all transferred data in the Target is correct, complete, and appropriately organized.
Full Data Migration
Migrate all selected data, embracing tickets, contacts, attachments, and closely connected information.
Delta Migration
Capture any new or updated data that altered during the Full data transfer.
Interval Migration*
Data migration can be paused and restarted to accommodate your outline, with zero interruption. You can halt up to five times for five days per pause, coordinated by our sales squad during operating hours.
Post-Migration Phase
Go Live
Launch the Target for all users. Deactivate the Source if necessary and protect data backups.
What Kind of Data Can You Migrate from TeamSupport to Freshservice ?
With our Migration service, you can with no bother import or export large amount of varying data entities to or from TeamSupport to Freshservice. Inspect the list of entities you can migrate applying automation without extra guidance from tech pros.
Do you look for exclusive TeamSupport to Freshservice import requirements?
Let us know about a personalized data migration.
| TeamSupport objects | Freshservice objects | |
|---|---|---|
| Help desk | ||
| Groups | Groups | |
| Users | Agents | |
| Customers | Departments | |
| Contacts | Requesters | |
| Tickets | Tickets | |
| Knowledge Base | ||
| Categories | Categories | |
| Folders | Folders | |
| Articles | Articles | |
Why migrate with Help Desk Migration?
Zero downtime
Import records smoothly - maintain workflows intact and assist customers effectively.Enhanced efficiency
Effortlessly transfer data and set up standard and tailored fields with the intelligent Migration Wizard.Streamlined ticket retrieval
The Migration Wizard imports tickets and all associated records, maintaining the data structure unalterred on the Target.Dedicated support service
Our support team is ready to navigate you through chat, email, or phone.Comprehensive migration framework
Our team will develop a comprehensive plan for data import, guaranteeing a smooth process and safe records.Pre-built options and customizations
Decide on pre-built options or seek personalization, and we'll verify your data is correct.
How Does TeamSupport to Freshservice Data Migration Make It?
You can do data import in a few simple moves, applying our automated migration service. If you’re dealing with a elaborate data structure, feel free to choose our customized way. We’re all set to fulfill your non-standard demands.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Boost Your TeamSupport to Freshservice Migrate
with These Functionalities
Share a seamless data transfer experience that aligns your company’s preferences. The Help Desk Migration service provides functionalities to enable you to complete your help desk records import in the painless route.
Skip attachments
Does your new help desk system present definite data storage? Bypass attachments, particularly if your existing customer support records doesn’t suffer a loss of its value without them. The data migration time will trim remarkably.
Add a new tag to the imported tickets
Add tags to the moved tickets — so, you won’t mistake them with those left. You may further group the tickets by adding tags like ‘lost,’ ‘closed,’ or ‘stop replying.’
Use the attachment feature to Migrate inline images
Don’t want to leave behind images embedded into the tickets? You can export and import them to the targeted help desk system as attachments.
Demo with custom data: Select 20 entities for import
If you need to see how handpicked entities will look like in the targeted platform, kick off this free custom Demo and pick 20 entities for a migration.
Stay focused on your core tasks. We'll take the heavy lifting
Whether you’re importing from TeamSupport to Freshservice, apply our automated migration solution. It will allow you to import all your records to a targeted help desk platform in just a few clicks. Thus, you can get your migration done quickly without putting critical works without putting it off.
Data migration with security standards
The Migration Wizard will ensures your data security during all phases of the migration process. To take care of the supreme safety of your support service records whether they are in import or at rest, we apply tested procedures. Here is included controlling proper security audits, reserving our servers guarded, complying with varied directs, and more.
Move ahead with the migration tool that customers praise
A collection of efficient data imports and lots of awards and inspiring feedback can confirm the excellence of Help Desk migration service. And our pursuit of quality does not cease there. Since our calling is to enclose most of your migration requirements, we remain growing our app and constantly strengthen it with useful capabilities.
Enjoy comprehensive mapping to deal with all your needs
Spare yourself the time-consuming task of adding nonexistent data types or records amidst TeamSupport to Freshservice migration. So you can map starting and custom fields, or else change your data migration right in our tool. You sustain the structure of your records with slight effort.
Choose a suitable time for data migration
Choose the most suitable time to launch the help desk migration workflow. Begin by exporting historical records and continue with go for the Delta migration feature to migrate your during migration changed data entities. Then, relax and let our Migration Wizard take care of the rest.
Contact to our reliable support agents
Don’t worry about experiencing issues while running your Supported Platform data import and export. Let Help Desk Migration support team search into your issue. With multiple successful data import and export experience, they can sort out any challenge connected with your customer support migration or even present guidance throughout the total data import.
Your Help Desk Data Migration is Protected at Every Stage
Help Desk Migration service enables every import features without damaging on security. We regularly audit all facilities and make improvements, so that your business data is safe based on the fresh requirements.
We use a strict 2FA access policy
Our Migration Wizard uses 2FA access. What’s more, only your agents with admin access rights can export your TeamSupport data. United, these safeguards avoid the risk of information leak.
We use Three-layer
We provide three levels of business data safety: physical (we take care of our hosting facilities against physical and logical intrusion), network (we protect our networks against digital abuse), and application (we take care of your data within our importing solution from forbidden entry).
Meet industry-standard fundamentals
We protect your records based on all critical security fundamentals. Our Help Desk Migration service possesses an comprehensive portfolio of compliance, and we keep expanding it. Currently, we are compatible with GDPR, CCPA, HIPAA, PCI (Level 1), and other data safety standards.
How much does TeamSupport to Freshservice data migration cost?
How much will you need to invest in the switch from TeamSupport to Freshservice? The cost will largely build upon the business data volume you want to transfer, the complexity of your specifications, and the options you’ll use or customizations you’ll inquire. Run a Free Demo to check the Migration Wizard work and learn how much your data transfer will cost.
Run a Demo to get the priceFeedback encourages us elevate our solution: Several thoughts from Help Desk Migration customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Full TeamSupport to Freshservice Import in a Couple Clicks
Migrate your records from TeamSupport to Freshservice without difficulty with no disordering from what actually matters — settling your customers’ issues. Help Desk Migration solution manages all the work behind the scenes while you simply enjoy working with your chosen platform.
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