Reliable SolarWinds Service Desk to Zendesk data migration services
Encrypted communications, secured servers, latest authorization methods
Automated approach, don't have downtime, avoiding any workflow drops
Fair pricing to provide a feature + charge balance
We’ve built the authority of clients across industries
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Begin your transmit by reviewing Source data, workflows, and apps. Evaluate data cleansing and field alignment to the Target. Create a migration plan, that consists of the framework and support reps coaching.
Security and Compliance Review
Ensure data complies with safety regulations. Grant permissions and access settings to secure the transfer.
Migration
Data Mapping and Customization
Map data fields amongst the Source and Target. Select pre-built custom options from the menu or ask for specific tailored adjustments for the data transfer.
Demo Migration
Carry out a trial Demo to view how the movement tool functions. Check results and modify settings as necessary.
Data Verification
Verify all moved data in the Target is genuine, fully captured, and appropriately structured.
Full Data Migration
Transmit all required data, embracing tickets, contacts, attachments, and associated information.
Delta Migration
Net any newest or updated data that changed at the time of the Full data transition.
Interval Migration*
Data transmit can be interrupted and continued to suit your outline, with zero interruption. You can stop up to five times for five days per pause, coordinated by our sales team during work hours.
Post-Migration Phase
Go Live
Launch the Target for all reps. Deactivate the Source if needed and secure data backups.
What Data Can You Import from SolarWinds Service Desk to Zendesk ?
With our Migration Wizard, you can effortlessly migrate big portions of varied data entities to or from SolarWinds Service Desk to Zendesk. Review the list of records you can import incorporating automation without extra assistance from tech pros.
Do you need specific SolarWinds Service Desk to Zendesk import or export demands?
Let's discuss your requirements for a personalized data import.
| SolarWinds Service Desk objects | Zendesk objects | |
|---|---|---|
| Help desk | ||
| Groups | Groups | |
| Users | Agents | |
| Sites | Organizations | |
| Requesters | Customers | |
| Incidents | Tickets | |
| Knowledge Base | ||
| Top level categories | Categories | |
| Second level categories | Sections | |
| Solutions | Articles | |
Why transmit with Help Desk Migration?
-
Without downtime
Transfer data without interruption - preserve workflows operational and assist customers seamlessly. -
Enhanced efficiency
Effortlessly migrate data and set up default and tailored fields with the intelligent Migration Wizard. -
Streamlined ticket transmiting
The Migration Wizard migrates tickets and all related records, ensuring the data structure unchanged on the Target. -
Dedicated support service
Our support team is available to support you using chat, email, or phone. -
Comprehensive import strategy
Our migration experts will create a comprehensive plan for data import, providing a seamless process and protected data. -
Flexible customizations
Select pre-designed options or seek customization, and we'll guarantee your data is correct.
How Does SolarWinds Service Desk to Zendesk Data Migration Perform?
Our automated migration tool lets you export and import records in a few simple actions. However, if you have unique demands or a distinct data structure, feel free to select a custom way.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Advance Your SolarWinds Service Desk to Zendesk Move
with These Opportunities
Get a tailored data transmition experience that corresponds your business needs. The Help Desk Migration service offers functions to enable you to succeed your customer service data transmitting in the smooth mode.
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Skip attachments
Does your desired help desk solution enable small data storage? Omit attachments, specially if your existing customer support records doesn’t suffer a loss of its value without them. The data import and export time will scale down considerably.
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Add a extra tag to the exported tickets
Are you going to work a source help desk platform during migration? To lessen mess, take advantage of extra tags to the exported tickets to separate them from the existing ones.
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Import inline images as attachments
Don’t want to leave behind images embedded into the tickets? You can migrate them to the desired support service platform as attachments.
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Test drive our Demo with custom records by transferring 20 entities
If you want to check how chosen entities will look like in the targeted help desk, schedule this free custom Demo and select 20 entities for a export.
Stay focused on your crucial tasks. We'll take care of the heavy lifting
Whether you’re moving from SolarWinds Service Desk to Zendesk, apply our automated migration service. It will permit you to import or export all your records to a chosen system in just a couple of clicks. Thus, you will receive your import or export done quickly without putting pivotal works on the shelf.
Data import and export with confidence
The Migration Wizard will handle your data security during all phases of the migration process. We present maximum customer support data protection incorporating established runthrough, including regulatory compliance, established server maintenance, and constant security examinations.
Use the migration service that customers love
With thousands of successful data exports performed by us, Help Desk migration service has gained numerous service-linked awards and inspiring commentaries. And our aim for value does not finish there. Help Desk Migration team go ahead to improve our app and offer neat features to include measures for ensuring we’re involving all your migration requests.
Enjoy easy mapping to handle all your needs
Our service will set you free from copypasting records or making wanted record types along SolarWinds Service Desk to Zendesk migration. Now you can map starting and custom-made data fields, or else adapt your data import right away our migration app. You preserve the system of your data with minor job.
Pick a convenient time for data migration
Pick the most convenient time to initiate the help desk data import workflow. On top of that, Help Desk Migration Delta feature will greenlight you to import the most recently updated data entities once the historical business data was migrated. Then, relax and greenlight our service make the rest.
Work with a support team you can fully count on
Are you facing hardships with your Supported Platform data import and export? Allow our support team explore your obstacle. With plenty of experience moving support data, our pros are well-skilled to ensure a well-done import of your data.
Your Help Desk Data Import is the Whole Way Through
Using Help Desk Migration app, you’ll never have to worry about security of critical records. We regularly audit all facilities and make updates, so that your business data is secured according to the recent requirements.
We use a stringent 2FA access policy
Our Migration Wizard takes advantage of 2FA access. Moreover, only users with admin access rights can import your SolarWinds Service Desk data. With these safety functions in order, you don't worry about data leakage.
3-level business data security
We deliver 3 layers of data safety: physical (we protect our hosting equipment against physical and logical intrusion), network (we secure our networks against digital harm), and application (we protect your records within our migration platform against unsanctioned entry).
We meet industry-standard fundamentals
We protect your records based on all crucial security principles. Help Desk Migration holds an broad set of compliance, and we keep growing it. Nowadays, we are compliant with GDPR, CCPA, HIPAA, PCI (Level 1), and other data safety fundamentals.
How much does SolarWinds Service Desk to Zendesk data migration cost?
How much will you need to invest in the switch from SolarWinds Service Desk to Zendesk? The price will largely depend on the business data volume you want to move, the complexity of your demands, and the options you’ll choose or custom work you’ll ask for. Start a Free Demo to check the Migration Wizard work and learn how much your data transfer will cost.
Run a Demo to get the priceFeedback inspires us level up our service: Several words from our customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle Viani Associate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola Mustone Woo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut Birzu Operations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve Milligan Associate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabe The Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew Cassano Customer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom Doulos Director of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga Edelstein Co-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle Viani Associate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola Mustone Woo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut Birzu Operations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve Milligan Associate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabe The Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew Cassano Customer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom Doulos Director of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga Edelstein Co-founder of UrbanYou
Full SolarWinds Service Desk to Zendesk Migration in Several Clicks
Migrate your records from SolarWinds Service Desk to Zendesk conveniently and with no disorganizing your top purpose of resolving your customers’ matters.
Get more information about data import and export
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