Reliable SherpaDesk to Zendesk data migration service
Encrypted conversations, secured servers, leading authorization ways
Automated approach, never get time-out, reduced workflow drops
Fair charging to deliver a feature + fee balance
Clients across various areas select us
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Begin your replication by evaluating Source data, procedures, and applications. Examine data cleansing and field alignment to the Target. Produce a replication strategy, that encompasses the outline and reps coaching.
Security and Compliance Review
Confirm data adheres to security protocols. Establish permissions and access controls to safeguard the replication.
Migration
Data Mapping and Customization
Connect records fields amid the Source and Target. Handpick in-built custom capabilities from the menu or ask for particular customization for the data transmit.
Demo Migration
Run a test Demo to understand how the movement solution functions. Spot results and alter mapping as needed.
Data Verification
Verify all replicated records in the Target is correct, complete, and adequately organized.
Full Data Migration
Transmit all required records, involving tickets, contacts, attachments, and correlated records.
Delta Migration
Net any newest or updated records that changed for the duration of the Full data replication.
Interval Migration*
Data transmit can be interrupted and continued to suit your outline, with no service disruption. You can halt up to five times for five days per pause, arranged by our sales crew during operating hours.
Post-Migration Phase
Go Live
Roll out the Target for all support reps. Disable the Source if needed and protect data backups.
What Data Can You Migrate from SherpaDesk to Zendesk ?
With our Migration service, you can conveniently migrate hefty portions of varying data types to or from SherpaDesk to Zendesk. Inspect the parameters of entities you can import or export using automated tool without extra guidance from tech support agents.
Do you need certain SherpaDesk to Zendesk import or export requirements?
Let us know about a custom data migration.
| SherpaDesk objects | Zendesk objects | |
|---|---|---|
| Help desk | ||
| Classes | Groups | |
| Technicians | Agents | |
| Accounts | Organizations | |
| End users | Customers | |
| Tickets | Tickets | |
| Knowledge Base | ||
| Top level categories | Categories | |
| Second level categories | Sections | |
| Articles | Articles | |
Why transmit with Help Desk Migration?
Without downtime
Transfer records effortlessly - maintain workflows efficient and aid customers without delays.Enhanced efficiency
Seamlessly transfer data and configure default and tailored fields with the smart Migration Wizard.Easy ticket movement
The Migration Wizard shifts tickets and all associated data, maintaining the data structure consistent on the Target.Always here for you
Our support agents is set to help you through chat, email, or phone.Detailed replication strategy
Our migration experts will develop a detailed plan for data import, guaranteeing a efficient process and protected records.Flexible customizations
Select pre-designed options or ask for customization, and we'll make sure your data is on point.
How SherpaDesk to Zendesk Data Migration Goes
Our automated migration solution allows you import and export records in five simple moves. If you’re dealing with a unique data structure, feel free to go with our adjusted route. We’re up for it to comply with your distinct requirements.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Advance Your SherpaDesk to Zendesk Migrate
with These Options
Have a seamless data transmition experience that corresponds your company’s needs. The Help Desk Migration service provides functions to facilitate you to complete your support service data movement in the most suitable manner.
Bypass attachments
Does your desired customer service tool provide definite data storage? Omit attachments, particularly if your current support data loses none of its value without them. The data migration time will shorten significantly.
Choose a extra tag to the exported tickets
Choose extra tags to the imported tickets — just like that, you won’t mistake them with the left. You may further sort the tickets by adding tags like ‘lost,’ ‘closed,’ or ‘stop replying.’
Demo with custom data: Pick 20 entities for import
If you expect to see how selected entities settle in the future help desk platform, launch this free custom Demo and select 20 entities for a migration.
Fix on your major processes. We'll take the heavy lifting
Whether you’re moving from SherpaDesk to Zendesk, use our automated migration solution. It will permit you to import or export all your data to a chosen help desk system in just a couple of clicks. Thus, you can have your migration accomplished quickly without putting pivotal projects without putting it off.
Data import and export with security standards
Help Desk Migration Wizard handles your records is secure throughout the import or export process. To take care of the maximal protection of your support service records whether they are in migration or at rest, we apply established modes. Here is encompassed controlling constant security scans, reserving our servers protected, meeting different commands, and more.
Use the migration tool that clients love
With numerous efficient data imports done by our service, our migration service has obtained plenty of service-linked awards and inspiring mentions. Moreover, we keep developing our feature list. Following Help Desk Migration's mission is to cover most of your migration requests, we keep advancing our solution and oftentimes add to it with neat capacity.
Apply straightforward mapping to handle all your needs
Our solution will relieve you from copypasting help desk data or making not included record types along SherpaDesk to Zendesk migration. Now you can map regular and custom fields, or otherwise tailor your data migration right in our Migration Wizard. You sustain the system of your records with minimal effort.
Pick a suitable time for data import
Get going by the help desk data import whenever it fits into your schedule. Get going by moving historical data and then go for the Delta feature to move your currently updated records. Then, relax and let our migration service make the rest.
Communicate our savvy support representatives
Are you having issues with your Supported Platform data migration? Our service team is in place to aid you with any problems. With lots of expertise moving support data, our team are well-qualified to ensure a accomplished import/export of your support data.
Your Help Desk Data Import and Export is the Whole Way Through
With Help Desk Migration tool, you’ll never have to worry about security of business records. We frequently analyse all servers and make updates, so that your data is secured based on the recent standards.
We apply a strict two-factor access policy
Our Migration Wizard takes advantage of two-factor access. Additionally, your business reps can only export SherpaDesk data if they have admin access. Together, these safeguards prevent the dangers of data leakage.
Three-layer business data security
We ensure 3 layers of data safety: physical (we secure our hosting equipment against physical and logical breach), network (we protect our networks against cyber abuse), and application (we protect your records within our importing service from unsanctioned log in).
Meet protection principles
We take care of your business records based on all key security standards. Our Help Desk Migration service holds an extensive portfolio of compliance, and we are expanding it. Nowadays, we are compliant with GDPR, CCPA, HIPAA, PCI (Level 1), and other data safety standards.
How much does SherpaDesk to Zendesk data migration cost?
How much will you need to invest in the switch from SherpaDesk to Zendesk? The cost will mostly depend on the business data volume you require to transfer, the complexity of your demands, and the features you’ll use or custom work you’ll inquire. Set a Free Demo to check the Migration Wizard performance and figure out how much your data switch will cost.
Run a Demo to get the priceFeedback encourages us upgrade our service: Several words from Help Desk Migration customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
All-packed SherpaDesk to Zendesk Import in Several Clicks
Import your business data from SherpaDesk to Zendesk effortlessly and with no disturbing your highest purpose of settling your customers’ concerns.
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