ServiceNow to Intercom data migration made easy
Encoded communications, safe servers, newest authorization mechanisms
Automated approach, don't have downtime, no workflow drops
Bargain pricing to ensure a feature + cost balance
Companies among many sectors choose us
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Begin your transmit by assessing Source records, operations, and apps. Evaluate data filtering and field mapping to the Target. Formulate a movement plan, featuring the agenda and user training.
Security and Compliance Review
Verify data complies with security standards. Set permissions and access controls to secure the transfer.
Migration
Data Mapping and Customization
Align data fields between your Source and Target. Choose pre-built custom settings from the list or request distinct tailoring for the record transition.
Demo Migration
Do a trial Demo to figure out how the migration service operates. Check outcomes and adjust mapping as you wish.
Data Verification
Review all moved data in the Target is accurate, complete, and appropriately structured.
Full Data Migration
Shift all required data, covering tickets, contacts, attachments, and closely connected information.
Delta Migration
Net any newest or updated data that changed during the Full data transfer.
Interval Migration*
Data replication can be interrupted and restarted to fit your outline, with zero interruption. You can stop up to five instances for five days each, adjusted by our sales team during operating hours.
Post-Migration Phase
Go Live
Deploy the Target for all reps. Decommission the Source if needed and ensure data backups.
What Sorts of Entities Can You Migrate from ServiceNow to Intercom ?
With Help Desk Migration Wizard, you can painlessly migrate large amount of varied records types to or from ServiceNow to Intercom. Examine the details of records you can import applying automated tool without extra help from tech support team.
Do you require nonstandard ServiceNow to Intercom import needs?
Let us know about a nonstandard data import.
| ServiceNow entities | Intercom entities | |
|---|---|---|
| Help desk | ||
| Groups | Teams | |
| Users(admins) | Admins | |
| Companies | Companies | |
| Users | Users and leads | |
| Incidents | Conversations | |
| Knowledge Base | ||
| Knowledge bases | Collections | |
| Categories | Sections | |
| Articles | Articles | |
Why transmit with Help Desk Migration?
-
Without downtime
Shift data smoothly - keep workflows intact and serve customers continuously. -
Increased efficiency
Easily migrate data and map default and tailored fields with the out-of-box Migration Wizard. -
Organized ticket transmiting
The Migration Wizard moves tickets and all related records, keeping the data structure unalterred on the Target. -
Personalized support
Our support reps is available to navigate you via chat, email, or phone. -
Thorough import framework
Our migration experts will create a clear plan for data import, ensuring a smooth process and safe data. -
Flexible customizations
Pick pre-designed options or request customization, and we'll verify your data is preserved.
How Does ServiceNow to Intercom Data Migration Go?
You can carry out records migration in a few simple steps, applying our automated migration service. If you’re trying to organize a complex data structure, feel free to select our tailored way. We’re all set to meet your unique demands.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Elevate Your ServiceNow to Intercom Move
with These Functionalities
Receive a tailored data transfer experience that corresponds your company’s preferences. The Help Desk Migration service brings features to enhance you to accomplish your customer service records migration in the painless approach.
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Omit attachments
Does your future help desk solution present limited data storage? Bypass attachments, specially if your current support data lose no track of processes without them. The data import time will drop greatly.
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Create a extra tag to the imported tickets
Are you going to run a source help desk system during data migration? To exclude disorder, add extra tags to the imported tickets to mark out them from the existing ones.
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Demo with custom data: Choose 20 entities for migration
If you need to look at how particular entities look like in the desired help desk platform, schedule this free custom Demo and choose 20 entities for a free test.
Don’t let data migration to lead away you from your tasks
Our automated migration tool offers a powerful app, whether you’re importing your help desk operations from ServiceNow to Intercom. With just a couple of clicks, your help desk will be live on a desired platform — no need to accept any delay!
Data import and export with confidence
The Migration Wizard will includes measure for ensuring your data security during all phases of the migration process. To confirm the maximal security of your data whether they are in import or at rest, we apply tried runthrough. There encompass conducting frequent security audits, retaining our servers safe, obeying varied instructions, and more.
Go with the migration service that customers love
With multiple successful data import and exports under our belt, our migration service has gained a lot of service-connected awards and approving feedback. And our aim for high quality does not hold there. Since Help Desk Migration's calling is to enclose nearly all of your data migration inquirements, we keep developing our service and often strengthen it with fresh capacity.
Use easy mapping to deal with your most complex needs
Set yourself free from the challenging work of adding lacking record types or data entities along ServiceNow to Intercom migration. So you can map starting and custom-made fields, or else change your data import and export right in our Migration Wizard. This will retain the original structure of your records with no effort on your part.
Pick a convenient time for data migration
Pick the most convenient time to initiate the help desk data migration workflow. Begin by exporting historical records and later move ahead to the Delta option to move your most recently changed tickets. Then, relax and let our platform make the rest.
Work with a support representatives you can fully rely on
Don’t worry about experiencing hardships just as doing your Supported Platform data import and export. Our customer service pros is up for it to aid you with any setbacks. With lots of expertise migrating support data, Help Desk Migration team are well-seasoned to confirm a successful import/export of your support data.
Your Help Desk Data Migration is Secured at Each and Every Stage
Help Desk Migration solution offers every migration features without compromising on safety. We commit to the up-to-date standards, run proper upgrades, and consistently check all facilities.
We enforce a stringent 2FA authentication policy
Help Desk Migration Wizard takes advantage of 2FA authentication. Moreover, only your agents with admin rights can import your ServiceNow records. Linked, these safety measures prevent the dangers of information leak.
We employ 3-layer
Help Desk Migration ensures three layers of data security. At the physical level, we cover our hosting facilities from any intrusion. At the app layer, we forbid any illegal log in to your business records on our platform. And, last but not least, on the network layer, we secure our networks from cyber abuse.
We follow industry-standard regulations
Help Desk Migration service commits to top ranking security standards, providing maximum security for your records. We correspond to HIPAA, CCPA, PCI DSS Level 1, GDPR, and other integral data security levels. And our broad compliance list is getting expanded.
What is the cost of your ServiceNow to Intercom data migration?
And now to the burning question. How much will it cost to switch from ServiceNow to Intercom? The price will largely depend on the business data volume you want to move, the complexity of your requirements, and the features you’ll select or customizations you’ll inquire. Start a Free Demo to test the Migration Wizard performance and find out how much your data switch will cost.
Run a Demo to get the priceReviews inspires us elevate our service: Several thoughts from our clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle Viani Associate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola Mustone Woo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut Birzu Operations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve Milligan Associate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabe The Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew Cassano Customer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom Doulos Director of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga Edelstein Co-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle Viani Associate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola Mustone Woo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut Birzu Operations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve Milligan Associate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabe The Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew Cassano Customer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom Doulos Director of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga Edelstein Co-founder of UrbanYou
Find out the way to prepare for Intercom data migration
Prepare for Intercom data migration by checking an in-depth step-by-step guide
Frequently Asked Questions
Before starting the migration, certain tasks need to be completed. Start by creating corresponding teammates and teams on Intercom to match your ServiceNow setup. Additionally, remember to disable notifications and configure custom fields for conversations. These steps are essential in ensuring a seamless migration to Intercom. For more detailed guidance, refer to the Intercom Data Migration Checklist.
The time required to complete the migration will depend on multiple factors, such as the amount of data and attachments being transferred and the API limits set in your accounts. To speed up the migration, we recommend adjusting your API limits to accommodate the migration.
To successfully migrate from ServiceNow to Intercom, you must collect the necessary access credentials for both platforms. This includes the following details:
- ServiceNow: URL, username, and password.
- Intercom: email address and password.
After obtaining this information, you can connect both help desk tools to the Migration Wizard and initiate the migration.
With the Delta migration option, you can continue using your current help desk while the data is being imported to Intercom. Your agents can actively create and resolve tickets and add or update knowledge base articles during the migration. For a comprehensive understanding of the benefits of Delta migration, refer to the detailed explanation provided.
Simplify your ServiceNow to Intercom migration with our support packages! Choose from Standard, Premium, or Signature plans, or go hands-free with our Concierge Migration Service. Let our experts handle the transition for you, ensuring a seamless shift to Zendesk.
Complete ServiceNow to Intercom Migration in a Couple Clicks
Import your business records from ServiceNow to Intercom with ease without confusing from what actually matters — working out your clients’ matters. Help Desk Migration Wizard handles all the work behind the scenes while you simply enjoy applying your chosen platform.
Get more information about data import
Want to learn more? Our knowledge base is packed with information on customer service enhancement and help desk platforms migration. Check it out!
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