Fast & safe ServiceDesk Plus to Zendesk data migration services
Encoded communications, secured servers, advanced authorization approaches
Automated approach, no downtime, excluded workflow pauses
Deal pricing to provide a function + rate balance
We’ve gained the trust of brands across sectors
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Begin your transfer by reviewing Source records, modus operandi, and integrations. Examine data filtering and field matching to the Target. Create a transition strategy, featuring the timeline and reps training.
Security and Compliance Review
Make sure data complies with safety regulations. Configure permissions and access settings to protect the replication.
Migration
Data Mapping and Customization
Match data fields amongst your Source and Target. Settle on automated custom features from the list or discuss distinct tailoring for the record transition.
Demo Migration
Carry out a trial Demo to view how the transfer app performs. Spot outcomes and tweak settings as you wish.
Data Verification
Check all migrated data in the Target is precise, fully captured, and properly organized.
Full Data Migration
Shift all chosen data, including tickets, contacts, attachments, and linked data.
Delta Migration
Net any fresh or updated data that altered for the time of the Full data movement.
Interval Migration*
Data replication can be halted and continued to match your timeline, with no downtime. You can halt up to five instances for a duration of five days each, adjusted by our sales crew during operating hours.
Post-Migration Phase
Go Live
Present the Target for all agents. Deactivate the Source if necessary and save data backups.
What Records Can You Import from ServiceDesk Plus to Zendesk ?
With Help Desk Migration Wizard, you can effortlessly import or export massive piles of varying records types to or from ServiceDesk Plus to Zendesk. Review the set of entities you can import implementing automation service by yourself from tech pros.
Do you look for nonstandard ServiceDesk Plus to Zendesk import or export inquirements?
Let us know you need a nonstandard data migration.
| ServiceDesk Plus entities | Zendesk entities | |
|---|---|---|
| Help desk | ||
| Technician groups | Groups | |
| Technicians | Agents | |
| Departments | Organizations | |
| Requesters | Customers | |
| Requests | Tickets | |
Why transmit with Help Desk Migration?
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Without downtime
Import data seamlessly - ensure workflows on track and serve customers without delays. -
Increased efficiency
Quickly migrate data and set up standard and personalized fields with the out-of-box Migration Wizard. -
Seamless ticket transfer
The Migration Wizard migrates tickets and all related records, preserving the data structure unaffected on the Target. -
Expert support
Our support crew is prepared to assist you by means of chat, email, or phone. -
Effective transfer strategy
Our migration experts will create a comprehensive plan for data import, securing a hassle-free process and reliable records. -
Flexible customizations
Decide on automated options or seek personalization, and we'll confirm your data is preserved.
How Does ServiceDesk Plus to Zendesk Data Migration Make It?
Our automated migration app lets you export and import data in a few simple steps. If you’re managing a unique data structure, feel free to select our customized way. We’re in place to follow your distinct needs.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Elevate Your ServiceDesk Plus to Zendesk Move
with These Functions
Acquire a tailored data transmition experience that corresponds your business objectives. The Help Desk Migration service delivers features to facilitate you to achieve your support service records transfer in the automated and secure manner.
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Leave behind attachments
Does your future support service platform deliver compact data storage? Leave behind attachments, particularly if your current support data loses none of its value without them. The migration time will trim remarkably.
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Apply a additional tag to the exported tickets
Are you going to work a current help desk tool during data migration? To reduce chaos, add extra tags to the exported tickets to differentiate them from the existing ones.
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Migrate inline images as attachments
Don’t want to lose images inserted into the tickets? You can import them to the targeted help desk platform as attachments.
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Test drive our Demo with custom records by moving 20 entities
Don't waste your time on doubts. Make sure you recognize exactly how the entities will look like at the end of you’ve moved them. Our Demo with custom data lets you handpick 20 entities for a test import.
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Move newest records first
Select this feature to move your newest records in a chronological flow, from most recent to oldest. This out-of-the-box option is applicable to Full Migrations.
Don’t greenlight data migration to throw off you from your work
Our automated migration tool delivers an efficient tool, whether you’re migrating your customer support operations from ServiceDesk Plus to Zendesk. With just a few clicks, your support service platform will be ready to perform on a selected solution — no need to bear any break!
Data import and export with confidence
The Migration Wizard will ensures your data security during all phases of the migration process. We keep utmost customer service records safety applying tried procedures, containing regulatory compliance, proper server safekeeping, and approved security analysis.
Move ahead with the migration service that customers praise
With a plenty of successful data migrations done by our Migration Wizard, Help Desk migration service has earned plenty of service-connected awards and approving reviews. And our striving towards high quality does not finish there. Because our calling is to include most of your import and export requirements, we remain getting better our service and constantly enhance it with fresh features.
Benefit from intuitive mapping to handle your most complex needs
Help Desk Migration service will free your up from copy-pasting business data or adding not included fields at the time of ServiceDesk Plus to Zendesk migration. Now you can map typical and custom-made ticket fields, apart from that tailor your data import right in our tool. You sustain the structure of your business data with small work.
Pick a convenient time for data migration
Pick the most convenient time to launch the help desk import operation. Besides, our Delta migration opportunity will let you to export the freshly updated entities after the historical data was moved. Then, relax and let our service do the rest.
Contact to our tech-savvy support pros
Don't fret about encountering tasks just as performing your Supported Platform data import and export. Our support representatives is in place to help you with any setbacks. With plenty of well-done data import and export familiarity, they can find an answer to any hardship related to your customer support migration or even present guidance along the total migration.
Your Help Desk Data Import or Export is the Whole Way Along
Help Desk Migration tool provides every migration functions with no damaging on safety. We commit to the fresh recommendations, set proper improvements, and invariably audit all servers.
We employ a stringent 2FA authentication policy
Help Desk Migration Wizard shields your information from unwanted acquiring access with 2FA access. What’s more, only your agents with admin access rights can migrate your ServiceDesk Plus records. With these security functions arranged, you won’t have to worry about information leak.
3-level data safety
We offer three levels of business records safety: physical (we protect our hosting facilities against any attacks), network (we secure our networks against digital harm), and app (we secure your data within our importing and exporting platform from unlawful access).
Fulfill safety levels
We protect your business records based on all crucial security principles. Help Desk Migration service has an extended set of compliance, and we continue expanding it. At the moment, we correspond to GDPR, CCPA, HIPAA, PCI (Level 1), and other data safety levels.
What is the cost of your ServiceDesk Plus to Zendesk data migration?
And now to the burning question. How much will it cost to switch from ServiceDesk Plus to Zendesk? The price will largely build upon the records volume you need to transfer, the complexity of your requirements, and the features you’ll choose or customizations you’ll inquire. Start a Free Demo to check the Migration Wizard performance and find out how much your data transfer will cost.
Run a Demo to get the priceReviews inspires us advance our solution: Few words from Help Desk Migration clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle Viani Associate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola Mustone Woo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut Birzu Operations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve Milligan Associate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabe The Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew Cassano Customer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom Doulos Director of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga Edelstein Co-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle Viani Associate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola Mustone Woo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut Birzu Operations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve Milligan Associate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabe The Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew Cassano Customer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom Doulos Director of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga Edelstein Co-founder of UrbanYou
Packed ServiceDesk Plus to Zendesk Migration in Several Clicks
Migrate your business records from ServiceDesk Plus to Zendesk with ease and with no disturbing your highest objective of dealing with your clients’ concerns.
Get more tips and tricks about data import and export
Willing to learn more about help desk business data import and export and support service advancement? Check out our knowledge base.
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