ServiceDesk Plus to Zendesk
migration service
Extremely easy , no special knowledge or coding required. A complete ServiceDesk Plus to Zendesk data migration software.
ServiceDesk Plus to Zendesk
The best ServiceDesk Plus to Zendesk tool made for you
There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.Save on your time and money
Skip the system analysis and code development processes. Simply pick customer info you need to move and start the transition right away.Simple migration
No tech knowledge or skill needed. Just choose what data will go to the target solution and observe the magic happening.Data completion
Move your help desk records in full to make certain that no ticket is missing essential customer support details.Easy process
You don’t have to bother about scripting or continuously control each record moved.
Just link your source and target, tick what you need to migrate and allow the Migration Wizard do the remainder.
Data dependency
Your information comes unite , you can take our word.
Each email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction archive.
Data protected
Your information is behind thick walls. Not even all our staff members can see your passwords or records.
You can be certain with HDM no hacker attacks will take place.
Record mapping
Pick records that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center solutions, you will be able to pick anything you might actually need.
Simple & effective
In just a couple of buttons to press you will be able to pick the data arrangement, when it goes, and in what order.
Our tech engineers considered customer experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.
Customer service as priority
As a migration service provider, we strive to offer the most effective migration tool. Yet, our prime concern is customer service.
As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to switch from ServiceDesk Plus to Zendesk
Strong privacy of your information
The migration is completed by the machine over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to migrate your support service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus letting you ensure that the data end up being in the right destinations in Zendesk.Next
Retained link between object and people
When migrating your records from ServiceDesk Plus to Zendesk we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from ServiceDesk Plus to Zendesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from ServiceDesk Plus to Zendesk work
-
Get ready
Start off by preparing Agent profiles and all essential custom fields in the new help desk. Now, begin migrating your data from ServiceDesk Plus to Zendesk.
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Connect ServiceDesk Plus
Fill out the form with requested credentials to permit our data migration tool to fetch information from your current help desk.
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Link Zendesk
Do the same action to integrate our service with the new help desk and thus make it possible to import the records.
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Choose objects
Select the information you want to migrate and set the ticket fields mapping, so the data could be transferred in line with your needs
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Migrate small amount of data
Try out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to Zendesk everything
When everything's validated, find a quiet time with the least load on the support staff and start migrating from ServiceDesk Plus to Zendesk.
Your data is in good hands
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro run your Zendesk import
Our team would be more than happy to run a personalized migration in case you have specific requirements.
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