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ServiceDesk Plus to Zendesk
migration serviceHelp Desk Migration partner of Zendesk

Extremely easy , no special knowledge or coding required. A complete ServiceDesk Plus to Zendesk data migration software.

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The best ServiceDesk Plus to Zendesk tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip the system analysis and code development processes. Simply pick customer info you need to move and start the transition right away.
Simple migration
No tech knowledge or skill needed. Just choose what data will go to the target solution and observe the magic happening.
Data completion
Move your help desk records in full to make certain that no ticket is missing essential customer support details.
Easy process

You don’t have to bother about scripting or continuously control each record moved.

Just link your source and target, tick what you need to migrate and allow the Migration Wizard do the remainder.

Data dependency

Your information comes unite , you can take our word.

Each email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction archive.

Data protected

Your information is behind thick walls. Not even all our staff members can see your passwords or records.

You can be certain with HDM no hacker attacks will take place.

Record mapping

Pick records that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center solutions, you will be able to pick anything you might actually need.

Simple & effective

In just a couple of buttons to press you will be able to pick the data arrangement, when it goes, and in what order.

Our tech engineers considered customer experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.

Customer service as priority

As a migration service provider, we strive to offer the most effective migration tool. Yet, our prime concern is customer service.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from ServiceDesk Plus to Zendesk

Castle gates

Strong privacy of your information

The migration is completed by the machine over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you ensure that the data end up being in the right destinations in Zendesk.

Next

When migrating your records from ServiceDesk Plus to Zendesk we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from ServiceDesk Plus to Zendesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from ServiceDesk Plus to Zendesk work

  • Get ready

    Start off by preparing Agent profiles and all essential custom fields in the new help desk. Now, begin migrating your data from ServiceDesk Plus to Zendesk.

  • Connect ServiceDesk Plus

    Fill out the form with requested credentials to permit our data migration tool to fetch information from your current help desk.

  • Do the same action to integrate our service with the new help desk and thus make it possible to import the records.

  • Choose objects

    Select the information you want to migrate and set the ticket fields mapping, so the data could be transferred in line with your needs

  • Migrate small amount of data

    Try out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Zendesk everything

    When everything's validated, find a quiet time with the least load on the support staff and start migrating from ServiceDesk Plus to Zendesk.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your Zendesk import

Our team would be more than happy to run a personalized migration in case you have specific requirements.
Get a price estimation

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