LiveChat to Salesforce Service Cloud data migration made painlessly
Encrypted dialogues, safe servers, leading authorization mechanisms
Automated process, never get downtime, avoiding any workflow pauses
Reasonable pricing to provide a feature + cost balance
We’ve achieved the trust of businesses across verticals
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Start your replication by reviewing Source data, operations, and apps. Evaluate data filtering and field mapping to the Target. Develop a transmit tactic, including the agenda and customer service reps training.
Security and Compliance Review
Confirm data complies with safety regulations. Grant permissions and access controls to secure the transfer.
Migration
Data Mapping and Customization
Connect data fields amongst the Source and Target. Define pre-built custom settings from the list or request distinct personalization for the record migration.
Demo Migration
Do a free trial Demo to figure out how the movement service works. Check results and change settings as required.
Data Verification
Confirm all replicated data in the Target is genuine, complete, and appropriately structured.
Full Data Migration
Migrate all selected data, involving tickets, contacts, attachments, and associated information.
Delta Migration
Capture any new or updated data that changed during the Full data transfer.
Interval Migration*
Data migration can be paused and restarted to suit your timeline, with zero interruption. You can stop up to five times for five days each, adjusted by our sales squad during operating hours.
Post-Migration Phase
Go Live
Roll out the Target for all support reps. Deactivate the Source if needed and secure data backups.
What Kind of Data Can You Migrate from LiveChat to Salesforce Service Cloud ?
With our Migration tool, you can with no bother migrate solid volumes of varied data entities to or from LiveChat to Salesforce Service Cloud. Here’s the parameters of data types you can migrate applying automation service without extra help from tech representatives.
Do you want distinguishing LiveChat to Salesforce Service Cloud import demands?
Let's discuss your specific needs for a personalized data import.
| LiveChat objects | Salesforce Service Cloud objects | |
|---|---|---|
| Help desk | ||
| Agents | Users | |
| Requesters | Contacts | |
| Tickets | Cases | |
Why migrate with Help Desk Migration?
Zero downtime
Move data seamlessly - preserve workflows operational and assist customers seamlessly.Enhanced efficiency
Seamlessly shift data and set up default and personalized fields with the intelligent Migration Wizard.Easy ticket movement
The Migration Wizard moves tickets and all connected records, ensuring the data structure unchanged on the Target.Always here for you
Our support agents is set to assist you using chat, email, or phone.Detailed replication framework
Our team will establish a comprehensive plan for data import, providing a smooth process and secure data.Pre-built options and customizations
Opt for pre-built options or seek customization, and we'll guarantee your data is correct.
How Does LiveChat to Salesforce Service Cloud Data Migration Run?
Our automated migration solution empowers you export and import records in five simple actions. If you’re dealing with a elaborate data structure, feel free to select our tailored approach. We’re ready to satisfy your unique demands.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Boost Your LiveChat to Salesforce Service Cloud Import
with These Functions
Use a smooth data transfer experience that reconciles your company’s requirements. The Help Desk Migration service brings features to aid you to succeed your help desk records transmitting in the painless route.
Bypass attachments
Does your new platform deliver small data storage? Skip attachments, specially if your current data drop none of its value without them. The data import and export time will decrease remarkably.
Demo with custom data: Pick 20 entities for export
If you want to see how handpicked entities look like in the destination help desk system, launch this free custom Demo and hand-pick 20 entities for a import.
Transfer newest records first
Choose this feature to import your newest records in a chronological flow, from most recent to oldest. The feature applies only to Full Migration.
Fix on your major tasks. We'll take care of the heavy lifting
Whether you’re migrating from LiveChat to Salesforce Service Cloud, call into play our automated migration service. It will allow you to import all your records to a chosen system in just a few clicks. Thus, you can get your migration completed in a timely fashion without putting critical processes without putting it off.
Data migration meets security standards
Our Migration Wizard takes care of your support service data is secure throughout the import process. To confirm the utmost guard of your help desk data whether they are in import or at rest, we apply proven practices. Here is contained conducting proper security audits, reserving our servers safe, obeying varied commands, and more.
Select the migration app that customers love
With numerous outstanding data migrations performed by us, our migration service has gained numerous service-linked awards and favorable commentaries. And our pursuit of high quality does not hold there. Help Desk Migration team go to grow our Migration Wizard and deliver useful capabilities to include measures for ensuring we’re including all your import and export needs.
Apply straightforward mapping to deal with all your needs
Set yourself free from the laborious chore of adding missing data types or data entities amidst LiveChat to Salesforce Service Cloud migration. Our service lets you map entities and modify your data import. This will retain the starting structure of your data smoothly on your side.
Choose a appropriate time for data migration
Begin by the help desk import whenever it fits into your business processes. Begin by migrating historical records and continue with go for the Delta option to migrate your freshly updated tickets. Then, relax and greenlight our service take care of the rest.
Work with a support agents you can fully count on
Don’t worry about dealing with hardships when doing your Supported Platform data migration. Help Desk Migration customer support pros is up for it to assist you with any setbacks. With lots of well-done data migration involvement, they can find an answer to any challenge joined with your support service data migration or even present assistance along the complete migration.
Your Help Desk Data Migration is Protected at Every Stage
Help Desk Migration app comes with every import functions without compromising on security. We properly check all facilities and make improvements, so that your data is shielded according to the fresh requirements.
We apply a rigid 2FA access policy
Our Migration Wizard uses 2FA access. Moreover, your agents can only export LiveChat records if they got admin access. Linked, these safety measures avoid the dangers of information leakage.
We use 3-layer
Help Desk Migration comes with three layers of records safety. At the physical level, we cover our data hosting equipment from logical and physical attacks. At the app level, we forbid any forbidden log in to your business records on our service. And, finally, on the network layer, we secure our networks from cyber abuse.
We fulfill protection fundamentals
Our Help Desk Migration service fulfills to highest security levels, delivering maximum security for your business records. We meet the demands and requirements of HIPAA, CCPA, PCI DSS Level 1, GDPR, and other crucial data protection principles. And our extensive compliance portfolio continues getting expanded.
How much does LiveChat to Salesforce Service Cloud data migration cost?
How much will you need to invest in the switch from LiveChat to Salesforce Service Cloud? The price will largely depend on the records volume you want to move, the complexity of your requirements, and the options you’ll use or customizations you’ll inquire. Run a Free Demo to test the Migration Wizard performance and find out how much your data transfer will cost.
Run a Demo to get the priceFeedback motivates us advance our service: Few thoughts from our customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Find out the way to prepare for Salesforce Service Cloud data migration
Prepare for Salesforce Service Cloud data migration by checking an in-depth step-by-step guide
All-packed LiveChat to Salesforce Service Cloud Migration in a Couple Clicks
Migrate your records from LiveChat to Salesforce Service Cloud painlessly and without disorganizing your supreme aim of dealing with your clients’ requests.
More additional resources about data import
Interested to learn more? Our help section is constantly updating information on customer service improvement and help desk platforms migration. Check it out!
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