LiveChat to Help Scout data migration done painlessly
Encoded chats, secure servers, newest authorization approaches
Automated approach, don't have time-out, avoiding any workflow pauses
Flexible charging to deliver a feature + rate balance
Businesses among many fields pick us
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Begin your transmit by evaluating Source data, modus operandi, and integrations. Review data cleaning and field alignment to the Target. Make a movement tactic, involving the agenda and employee training.
Security and Compliance Review
Make sure data adheres to security protocols. Grant permissions and access settings to protect the migration.
Migration
Data Mapping and Customization
Match records fields amid the Source and Target. Decide on automated custom options from the set or ask for unique tailoring for the data replication.
Demo Migration
Start a free test Demo to identify how the movement app operates. Review results and alter mapping as you wish.
Data Verification
Ensure all moved records in the Target is genuine, fully captured, and properly formatted.
Full Data Migration
Shift all selected records, covering tickets, contacts, attachments, and associated data.
Delta Migration
Net any new or updated records that changed for the time of the Full data migration.
Interval Migration*
Data replication can be paused and resumed to suit your timeline, with no downtime. You can pause up to five times for five days per pause, organized by our sales team during operating hours.
Post-Migration Phase
Go Live
Present the Target for all reps. Disable the Source if needed and secure data backups.
What Sorts of Data Can You Import from LiveChat to Help Scout ?
With Help Desk Migration app, you can with no trouble migrate significant amount of various data types to or from LiveChat to Help Scout. Check out the details of data types you can import or export applying automation by yourself from tech support agents.
Do you have peculiar LiveChat to Help Scout migration demands?
Let us know you need a unique data import.
| LiveChat entities | Help Scout entities | |
|---|---|---|
| Help desk | ||
| Groups | Teams | |
| Agents | Users | |
| Requesters | Customers | |
| Tickets | Conversations | |
Why transmit with Help Desk Migration?
Without downtime
Migrate records seamlessly - preserve workflows operational and help customers effectively.Increased efficiency
Quickly move data and configure default and personalized fields with the secure Migration Wizard.Seamless ticket transmiting
The Migration Wizard imports tickets and all linked data, ensuring the data structure unchanged on the Target.Expert support
Our support crew is available to assist you using chat, email, or phone.Effective import planning
Our migration experts will formulate a detailed plan for data import, providing a hassle-free process and safe data.Flexible customizations
Choose pre-built options or ask for customization, and we'll guarantee your data is precise.
How LiveChat to Help Scout Data Migration Runs
You can perform data migration in a few simple steps, applying our automated migration app. However, if you have specific requirements or a distinct data structure, feel free to select a custom approach.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Elevate Your LiveChat to Help Scout Export
with These Functions
Leverage a automated data replication experience that reconciles your business preferences. The Help Desk Migration service offers functionalities to enhance you to complete your customer service data movement in the painless manner.
Leave behind attachments
Does your future help desk system deliver small data storage? Bypass attachments, especially if your historical support service data lose no track of processes without them. The data migration time will go down considerably.
Apply a new tag to the migrated tickets
Are you going to work a source help desk platform during data export? To exclude mess, add tags to the imported tickets to separate them from the existing ones.
Take a look our Demo with custom records by transferring 20 entities
Don't waste your time on doubts. Prove that you understand totally how the entities will look like after you’ve copied them. Our Demo with custom data greenlights you pick 20 entities for a test export.
Move newest data first
Opt for this castomization to transfer your most recent records in a chronological flow, from newest to oldest. This automated option is exclusive to Full Migrations.
Put mind to your crucial processes. We'll take care of the heavy lifting
Whether you’re importing from LiveChat to Help Scout, make use of our automated migration solution. It will permit you to import all your data to a chosen system in just a few clicks. Thus, you can have your import done in a timely fashion without putting important processes on the shelf.
Data import and export complies with security requirements
Help Desk Migration Wizard takes care of your support service data is safe throughout the migration process. To ensure the highest security of your support service records whether they are in import or at rest, we apply established runthrough. Here is included handling regular security scans, retaining our servers secured, meeting several instructions, and more.
Choose the migration solution that clients love
A collection of outstanding data migrations and a lot of awards and favorable commentaries can vouch for the quality of our migration service. On top of that, we keep developing our feature list. Going back to our aim is to enclose all your migration inquirements, we remain improving our service and frequently strengthen it with novel capabilities.
Benefit from easy mapping to cover all your needs
Help Desk Migration tool will free your up from copypasting business data or setting missing data types during LiveChat to Help Scout migration. Now you can map standard and custom-made data fields, or otherwise change your data migration right away our migration service. You preserve the structure of your records with small work.
Pick a fitting time for data import
Start by the help desk data migration whenever it fits into your operations. Start by exporting historical data and then move ahead to the Delta migration function to move your freshly updated data. Then, relax and greenlight our platform do the rest.
Work with a support pros you can completely depend on
Are you confronting hardships with your Supported Platform data import and export? Help Desk Migration customer support representatives is in place to work with you with any tasks. With lots of well-done data export/import experience, they can fin a solution to any task connected with your support service data migration or even present assistance along the whole data import.
Your Help Desk Data Import or Export is Secured at Every Step
Help Desk Migration tool enables endless import functions without compromising on security. We regularly test all servers and make updates, so that your data is shielded according to the latest requirements.
We employ a firm two-factor access policy
Help Desk Migration Wizard shields your business data from illegal getting access with two-factor access. What’s more, your agents can only import from LiveChat records if they got admin rights. Combined, these safeguards eliminate the risk of data leak.
We employ Three-layer
We deliver three layers of business data protection: physical (we take care of our data hosting facilities against physical and logical attacks), network (we secure our networks against cyber abuse), and application (we protect your business records within our migration service against unsanctioned access).
We comply with safety principles
Help Desk Migration service corresponds to highest security levels, delivering maximum protection for your business records. We correspond to HIPAA, CCPA, PCI DSS Level 1, GDPR, and other integral data security fundamentals. And our extended compliance list continues getting enlarged.
What is the cost of your LiveChat to Help Scout data migration?
And now to the burning question. How much will it cost to switch from LiveChat to Help Scout? The cost will mostly depend on the records volume you need to migrate, the complexity of your specifications, and the features you’ll choose or customizations you’ll inquire. Set a Free Demo to test the Migration Wizard work and learn how much your data switch will cost.
Run a Demo to get the priceReviews helps us advance our service: Few thoughts from our customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Find out the way to prepare for Help Scout data migration
Prepare for Help Scout data migration by checking an in-depth step-by-step guide
Packed LiveChat to Help Scout Import in a Few Clicks
Export your business records from LiveChat to Help Scout without difficulty without disturbing from what really matters — fixing your clients’ issues. Our tool does all the work behind the scenes whilst you simply enjoy working with your selected platform.
Get more guides about data migration
Willing to know more about help desk records import and export and support service enhancement? Surf our help section.
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