LiveChat to Help Scout
migration service
Extremely easy , no special skill set or programming required. A complete LiveChat to Help Scout data migration tool.
LiveChat to Help Scout
The best LiveChat to Help Scout tool made for you
There’s no need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Avoid complex data audit and tool development processes. Simply pick what data you need to transfer and start the transition right away.Simple transition process
No tech expertise required. Just select what data will go to the target solution and enjoy the wonders happening.Data structure maintenance
Move your help desk data in full to make sure that no ticket has lost essential customer service information.Simple and easy procedure
No need to worry about scripting or continuously control each piece of info transferred.
Just attach your source and target, choose what you want to take to a new database and let the Migration Wizard do the rest for you.
Data maintenance
Your customer data migrates unite and we mean it.
Every email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction archive.
Robust protection
Your customer data is safe and sound with us. Not even all our staff members have access to your credentials or records.
You may rest assured that with HDM no data breaches will take place.
You control the process
Take complete control of your information with our in-app data mapping solution. Select what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.
Step-by-step instructions
If this is your first migration, there’s no need to be concerned. Useful and insightful on-screen instructions will help you migrate your information accurately.
There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.
Customer service as priority
As a data import service supplier, we aim to offer the best possible migration tool. However, our priority is customer service.
Proven by our many five-star user reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to migrate data from LiveChat to Help Scout
Strong privacy of your data
The migration is done over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to move your customer care to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus helping you to make sure that the data end up in the right places in Help Scout.Next
Retained connectivity between object and people
When migrating your records from LiveChat to Help Scout we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from LiveChat to Help Scout
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from LiveChat to Help Scout work
-
Get ready
Start by creating Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from LiveChat to Help Scout.
-
Link LiveChat
Complete the form with necessary credentials to permit our data migration tool to retrieve information from your current help desk.
-
Link Help Scout
Repeat the same action to connect our service with the new help desk and thus make it possible to import the information.
-
Select objects
Choose the information you want to migrate and set the ticket fields mapping, so the data could be transferred according to your preferences
-
Migrate small amount of data
Test out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
-
Migrate to Help Scout everything
Once everything's validated, find a quiet time with the minimal load on the support department and begin migrating from LiveChat to Help Scout.
Your data is in good hands
We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro perform your Help Scout import
Our team would be more than happy to perform a custom migration if you have specific requirements.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101
Leverage the Benefits & Save Money on a Help Desk System
If you are using (or used) a help desk system of any kind, you probably know that expenses can reach as low as 50 bucks…
Help Desk System Reviews
The Many Pitfalls of Free Help Desk Software
There are many different help desk systems out there. Some are paid others are free, and there are those that are crowdfunded. So, which one…
Data Migration 101
Post Migration Checklist – Here’s What You Should Do
So you’ve successfully managed to move your stuff from one platform to another but have this funny feeling that you are missing something. Turns out…