Kustomer to Gorgias data migration made painlessly
Encrypted communications, safe servers, leading authorization approaches
Automated process, no operations downtime, no workflow drops
Fair pricing to provide a function + rate balance
Businesses across different industries confident in our solution
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Start your transition by reviewing Source records, modus operandi, and integrations. Evaluate data cleaning and field alignment to the Target. Develop a migration scenario, that covers the agenda and reps coaching.
Security and Compliance Review
Confirm data complies with safety regulations. Set permissions and access settings to protect the transition.
Migration
Data Mapping and Customization
Connect data fields amongst your Source and Target. Settle on automated custom features from the set or ask for unique customization for the record movement.
Demo Migration
Do a trial Demo to figure out how the transfer app operates. Examine outcomes and modify settings as needed.
Data Verification
Verify all transmitted data in the Target is accurate, fully captured, and properly structured.
Full Data Migration
Migrate all required data, involving tickets, contacts, attachments, and correlated data.
Delta Migration
Capture any newest or updated data that altered for the time of the Full data migration.
Interval Migration*
Data migration can be interrupted and restarted to match your outline, with no downtime. You can stop up to five instances for five days per pause, organized by our sales team during operating hours.
Post-Migration Phase
Go Live
Roll out the Target for all customer service agents. Deactivate the Source if necessary and protect data backups.
What Kind of Entities Can You Migrate from Kustomer to Gorgias ?
With our Migration Wizard, you can with no bother import or export massive amount of diverse records entities to or from Kustomer to Gorgias. Here’s the details of record types you can migrate applying automated tool by yourself from tech service reps.
Do you need nonstandard Kustomer to Gorgias import needs?
Let's discuss your requirements for a custom data migration.
| Kustomer objects | Gorgias objects | |
|---|---|---|
| Help desk | ||
| Users | Agents | |
| Customers | Customers | |
| Conversations | Tickets | |
Why migrate with Help Desk Migration?
Zero downtime
Transfer data without disruption - keep workflows efficient and aid customers effectively.Enhanced efficiency
Seamlessly migrate data and set up standard and tailored fields with the smart Migration Wizard.Easy ticket migration
The Migration Wizard moves tickets and all related records, keeping the data structure consistent on the Target.Always here for you
Our support agents is equipped to guide you via chat, email, or phone.Detailed movement framework
Our team will create a comprehensive plan for data import, ensuring a hassle-free process and safe records.Pre-built options and customizations
Select pre-designed options or seek personalization, and we'll make sure your data is on point.
How Does Kustomer to Gorgias Data Migration Perform?
You can run records import in five simple steps, applying our automated migration app. However, if you have unique requirements or a unique data structure, feel free to choose a custom way.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Boost Your Kustomer to Gorgias Move
with These Features
Have a tailored data transfer experience that meets your business preferences. The Help Desk Migration service delivers functionalities to empower you to achieve your customer service records movement in the painless approach.
Migrate content versions of your help center
Take your multilingual knowledge base to your target help desk system easily! Apply our “Migrate content translations” functionality and transfe translated language versions of each article automatedly.
Bypass attachments
Does your new help desk solution offer limited data storage? Bypass attachments, specially if your current data drop none of its value without them. The migration time will go down greatly.
Choose a extra tag to the imported tickets
Add extra tags to the moved tickets — in such a way, you won’t mistake them with those existing. You may further classify the tickets by adding tags like ‘lost,’ ‘closed,’ or ‘stop replying.’
Migrate inline images as attachments
Export the images embedded into tickets as attachments. The migration time might take more time, but the images will never disappear along with the source a targeted customer service tool.
Test drive our Demo with custom records by moving 20 entities
Avoid any guessing. Make sure you recognize absolutely how the entities will look like at the end of you’ve imported them. Help Desk Migration’s Demo with custom data lets you pick 20 entities for a test transfer.
Transfer newest records first
Choose this castomization to transfer your newest records in a chronological order, from most recent to oldest. This out-of-the-box capability is exclusive to Full Migrations.
Don’t greenlight data migration to lead away you from your work
Our automated migration service delivers a productive tool, whether you’re migrating your help desk operations from Kustomer to Gorgias. With just a couple of clicks, your help desk platform will be ready to work on a chosen platform — no need to bear any break!
Data migration with confidence
Our Migration Wizard ensures your data is safe throughout the migration process. To guarantee the utmost guard of your records whether they are in migration or at rest, we apply established practices. Here is encompassed running frequent security audits, reserving our servers protected, following several commands, and more.
Use the migration service that customers praise
With numerous successful migrations under our belt, Help Desk migration service has earned many service-associated awards and gratifying reviews. And our goal of high quality does not cease there. Since Help Desk Migration's goal is to take in all your data migration requirements, we remain developing our solution and regularly add to it with fresh capabilities.
Apply clear mapping to deal with your most complex needs
Our service will spare you from copy-pasting business data or setting absent data types throughout Kustomer to Gorgias migration. So you can map regular and custom ticket fields, or otherwise modify your data migration right in our Migration Wizard. This will preserve the starting system of your data simply on your part.
Choose a convenient time for data migration
Start by the help desk migration anytime it fits into your business processes. Start by moving historical records and continue with move ahead to the Delta opportunity to import your most recently updated records. Then, relax and empower our solution do the rest.
Contact to our tech-savvy support agents
Are you having difficulties with your Supported Platform migration? Our service team is all set to work with you with any setbacks. With plenty of successful data migration expertise, they can fin a solution to any issue related to your customer support migration or even present help along the entire data migration.
Your Help Desk Data Import or Export is Protected at Each and Every Stage
Help Desk Migration app offers every migration features without damaging on safety. We commit to the fresh standards, make constant advancements, and unfailingly audit all systems.
We apply a stringent 2FA authentication policy
Help Desk Migration Wizard shields your business data from illegal getting access with 2FA authentication. On top of that, users can only export Kustomer data if they possess admin rights. Linked, these safeguards avoid the dangers of data leak.
We use 3-layer
Help Desk Migration comes with three layers of data security. At the physical level, we safeguard our hosting equipment from logical and physical intrusion. At the app layer, we forbid any prohibited entry to your records on our platform. And, finally, on the network level, we protect our networks against cyber attacks.
Compliance with safety fundamentals
We secure your data based on all integral security standards. Help Desk Migration service carries an extended portfolio of compliance, and we keep enlarging it. Nowadays, we meet the demands and requirements of GDPR, CCPA, HIPAA, PCI (Level 1), and other data security principles.
How much does Kustomer to Gorgias data migration cost?
How much will you need to invest in the switch from Kustomer to Gorgias? The price will largely build upon the business data volume you need to move, the complexity of your specifications, and the options you’ll use or custom work you’ll inquire. Run a Free Demo to test the Migration Wizard performance and figure out how much your migration will cost.
Run a Demo to get the priceFeedback inspires us improve our solution: Several thoughts from Help Desk Migration clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Find out the way to prepare for Gorgias data migration
Prepare for Gorgias data migration by checking an in-depth step-by-step guide
All-packed Kustomer to Gorgias Migration in a Couple Clicks
Migrate your data from Kustomer to Gorgias simply with no disarranging from what actually matters — setting right your customers’ matters. Our Wizard manages all the work behind the scenes while you simply enjoy applying your chosen platform.
More information about data import
Willing to learn more about help desk data import and export and support service improvement? Check out our resources.
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