Kayako to Jira Service Management data migration done simply
Encrypted communications, safe servers, up-to-date authorization ways
Automated approach, no time-out, avoiding any workflow drops
Fair pricing to guarantee an opportunity + fee balance
Businesses across different sectors confident in us
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Begin your transfer by determining Source data, procedures, and integrations. Review data filtering and field alignment to the Target. Develop a transmit plan, featuring the timeline and customer service reps training.
Security and Compliance Review
Confirm data complies with security requirements. Grant permissions and access controls to protect the movement.
Migration
Data Mapping and Customization
Connect data fields among the Source and Target. Opt for automated custom capabilities from the list or ask for distinct personalization for the data transition.
Demo Migration
Run a trial Demo to check how the replication solution works. Verify results and alter settings as required.
Data Verification
Verify all migrated records in the Target is genuine, complete, and properly formatted.
Full Data Migration
Transmit all chosen records, consisting of tickets, contacts, attachments, and correlated data.
Delta Migration
Net any fresh or updated records that tweaked for the duration of the Full data migration.
Interval Migration*
Data transmit can be halted and restarted to cohere your outline, with no downtime. You can pause up to five times for five days per pause, adjusted by our sales squad during business hours.
Post-Migration Phase
Go Live
Roll out the Target for all agents. Turn off the Source if required and save data backups.
What Sorts of Records Can You Import from Kayako to Jira Service Management ?
With our Migration Wizard, you can with ease import and export huge volumes of differing data types to or from Kayako to Jira Service Management. Here’s the selection of records you can import implementing automation service without any assistance from tech experts.
Do you need specific Kayako to Jira Service Management import demands?
Let us know about a customized data migration.
| Kayako objects | Jira Service Management objects | |
|---|---|---|
| Help desk | ||
| Agents | Users | |
| Organizations | Organizations | |
| Users | Customers | |
| Conversations | Issues | |
| Knowledge Base | ||
| Categories | Categories | |
| Sections | Folders | |
| Articles | Contents | |
Why transmit with Help Desk Migration?
Without downtime
Transfer data seamlessly - preserve workflows efficient and support customers without hassle.Enhanced efficiency
Seamlessly migrate data and arrange predefined and tailored fields with the automated Migration Wizard.Easy ticket transfer
The Migration Wizard shifts tickets and all related data, ensuring the data structure consistent on the Target.Always here for you
Our support agents is prepared to assist you using chat, email, or phone.Detailed transfer framework
Our migration experts will create a well-defined plan for data import, providing a efficient process and secure records.Flexible customizations
Select automated options or inquire about specific adjustments, and we'll make sure your data is accurate.
How Kayako to Jira Service Management Data Migration Performs
You can do data migration in five simple moves, using our automated migration service. If you’re trying to organize a elaborate data structure, feel free to go with our tailored mode. We’re all set to fulfill your distinct needs.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Advance Your Kayako to Jira Service Management Move
with These Functions
Use a tailored data transfer experience that corresponds your company’s requirements. The Help Desk Migration service provides features to enhance you to achieve your help desk data import in the automated and secure manner.
Bypass attachments
Does your desired support service platform deliver small data storage? Skip attachments, especially if your current data lose no track of processes without them. The migration time will decrease significantly.
Choose a additional tag to the imported tickets
Are you going to use a existing platform during data migration? To reduce chaos, use tags to the migrated tickets to highlight them from the left ones.
Employ the attachment option to Import inline images
Import the images added into tickets as attachments. The data import time might take more time, but the images will never disappear along with the current a expected platform.
Demo with custom data: Pick 20 entities for migration
Avoid any guessing. Make sure you comprehend entirely what the entities will look like at the end of you’ve imported them. Our Demo with custom data lets you appoint 20 entities for a test migration.
Fix on your main goals. We'll take care of the heavy lifting
Our automated migration tool delivers a productive solution, whether you’re migrating your customer service operations from Kayako to Jira Service Management. With just a few clicks, your support service solution will be live on a new solution — no need to tolerate any interruption!
Data import and export with confidence
Our Migration Wizard takes care of your records is secure throughout the migration process. To assure the utmost security of your records whether they are in import or at rest, we use tested practices. Here is contained conducting frequent security analysis, reserving our servers safe, meeting diverse regulations, and more.
Use the migration service that clients recommend
With numerous successful data migrations performed by us, our migration service has earned lots of service-linked awards and inspiring reviews. Besides, we grow our functions. We move ahead to advance our solution and offer useful options to cover we’re involving nearly all of your import and export requests.
Apply intuitive mapping to deal with all your needs
Set yourself free from the long-lasting work of adding lacking data types or data entities along Kayako to Jira Service Management migration. Our service lets you map fields and transform your data import and export. You get to preserve the system of your business data with minimal job.
Pick a convenient time for data import
Start by the help desk data import whenever it fits into your operations. Start by migrating historical data and later move ahead to the Delta option to import your during migration changed tickets. Then, relax and allow our importing tool make the rest.
Talk to our savvy support team
Don’t worry about dealing with issues when running your Supported Platform data migration. Help Desk Migration customer service pros is in place to guide you with any setbacks. With years of experience importing records, Help Desk Migration team are well-skilled to provide a successful import/export of your data.
Your Help Desk Data Import and Export is Protected at Each Stage
Help Desk Migration app provides endless import features without damaging on security. We commit to the fresh requirements, set proper upgrades, and unfailingly check all facilities.
We apply a stringent two-factor access policy
Our Migration Wizard applies two-factor access. On top of that, your company representatives can only export Kayako records if they possess admin rights. Linked, these safety measures remove the risk of information leak.
We employ 3-layer
We offer three levels of business data protection: physical (we protect our data hosting facilities against any intrusion), network (we protect our networks against cyber abuse), and app (we take care of your business data within our migration platform from prohibited access).
Follow protection regulations
Help Desk Migration service commits to highest security levels, providing maximum protection for your business records. We correspond to HIPAA, CCPA, PCI DSS Level 1, GDPR, and other crucial data protection standards. And our broad compliance list continues getting expanded.
How much does Kayako to Jira Service Management data migration cost?
How much will you need to invest in the switch from Kayako to Jira Service Management? The price will mostly lean on the business data volume you need to migrate, the complexity of your requirements, and the features you’ll use or customizations you’ll request. Start a Free Demo to test the Migration Wizard performance and figure out how much your migration will cost.
Run a Demo to get the priceFeedback inspires us advance our tool: Several thoughts from Help Desk Migration customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Find out the way to prepare for Jira Service Management data migration
Prepare for Jira Service Management data migration by checking an in-depth step-by-step guide
All-packed Kayako to Jira Service Management Migration in a Couple Clicks
Import your data from Kayako to Jira Service Management conveniently without disrupting from what truly matters — working out your clients’ requests. Our Wizard carries out all the work behind the scenes when you simply enjoy running customer service your chosen platform.
Get more tips and tricks about data import
Interested to learn more? Our resources is constantly updating information on customer service improvement and help desk records migration. Take a look at it!
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