Help Desk Migration partner of Intercom

HubSpot Service Hub to Intercom data migration made simple

Encrypted dialogues, secure servers, advanced authorization methods

Automated process, no operations downtime, excluded workflow drops

Bargain pricing to ensure a function + charge balance

Our customers

Customers across various sectors trust us

Automattic Cmyk Arkansas tech university Cosmos Thule Petplan Minerva

Data migration timeline: 1-2 weeks

Preparation

Project and Requirements Evaluation

Start your transition by assessing Source records, workflows, and apps. Evaluate data cleaning and field mapping to the Target. Make a transfer plan, including the framework and user training.

Security and Compliance Review

Ensure data complies with security standards. Configure permissions and access settings to secure the transition.

Preparation

Migration

Data Mapping and Customization

Map data fields between your Source and Target. Select pre-built custom features from the set or request unique tailored adjustments for the data migration.

Demo Migration

Do a free trial Demo to see how the transfer tool works. Examine results and change mapping as necessary.

Data Verification

Review all transmitted data in the Target is precise, fully captured, and appropriately structured.

Full Data Migration

Migrate all selected data, including tickets, contacts, attachments, and related information.

Delta Migration

Capture any new or updated data that altered at the time of the Full data transfer.

Interval Migration*

Data migration can be paused and resumed to match your outline, with zero interruption. You can stop up to five times for five days each, organized by our sales squad during business hours.

Migration

Post-Migration Phase

Go Live

Launch the Target for all customer service agents. Decommission the Source if necessary and protect data backups.

Post-Migration Phase

What Kind of Data Can You Migrate from HubSpot Service Hub to Intercom ?

With our Migration tool, you can easily import or export big volumes of diverse data entities to or from HubSpot Service Hub to Intercom. Check out the selection of records you can migrate incorporating automation service by yourself from tech service reps.

Do you require particular HubSpot Service Hub to Intercom migration inquirements?

Let's discuss your requirements for a personalized data migration.

HubSpot Service Hub objects Intercom objects
Help desk
Users Admins
Companies Companies
Contacts Users and leads
Tickets Conversations
Knowledge Base
Categories Collections
Subcategories Sections
Articles Articles
Get Started

Why migrate with Help Desk Migration?

  • Zero downtime
    Shift data smoothly - ensure workflows running smoothly and assist customers continuously.
  • Enhanced efficiency
    Effortlessly shift data and map standard and tailored fields with the intelligent Migration Wizard.
  • Streamlined ticket migration
    The Migration Wizard moves tickets and all connected records, preserving the data structure intact on the Target.
  • Dedicated support service
    Our support team is equipped to navigate you by means of chat, email, or phone.
  • Comprehensive movement planning
    Our team will establish a clear plan for data import, securing a seamless process and secure records.
  • Pre-built options and customizations
    Pick pre-built options or request personalization, and we'll ensure your data is correct.

How Does HubSpot Service Hub to Intercom Data Migration Go?

Our automated migration tool empowers you export and import data in a few simple actions. However, if you have specific requirements or a special data structure, feel free to select a custom mode.

Connect platforms

Connect your source and target platforms

Map and match data

Specify how your data should be transferred

Test-drive

Start a Demo to access the replication tool and its results

Full Data Migration

Start or plan your data transition

Boost Your HubSpot Service Hub to Intercom Import
with These Functionalities

Share a smooth data replication experience that corresponds your business requirements. The Help Desk Migration service delivers functionalities to enable you to complete your help desk data import in the smooth approach.

  • Skip attachments

    Does your new platform present compact data storage? Skip attachments, specially if your current data doesn’t suffer a loss of its value without them. The data migration time will drop significantly.

  • Add a new tag to the migrated tickets

    Are you going to work a existing platform during data import? To lessen chaos, add extra tags to the migrated tickets to identify them from the existing ones.

  • Migrate inline images as attachments

    Don’t want to leave behind images set in into the tickets? You can export and import them to the new platform as attachments.

  • Check out our Demo with custom records by moving 20 entities

    If you expect to check how particular entities look like in the expected customer service tool, schedule this free custom Demo and pick 20 entities for a test.

  • Migrate newest records first

    Choose this castomization to import your most recent records in a chronological order, from newest to oldest. The feature applies only to Full Migration.

Your Help Desk Data Import is Protected at Every Step

Using Help Desk Migration tool, you’ll never have to worry about security of valuable records. We properly check all systems and make advancements, so that your business data is safe based on the recent recommendations.

We use a rigid 2FA authentication policy

Our Migration Wizard uses 2FA authentication. Moreover, only your business reps with admin access rights can import your HubSpot Service Hub records. United, these safeguards terminate the risk of data leakage.

We use 3-layer

Help Desk Migration comes with three layers of business records security. At the physical level, we safeguard our data hosting equipment from any attacks. At the application level, we block any illegal log in to your business data on our platform. And, last but not least, on the network layer, we protect our networks from cyber attacks.

Fulfill security regulations

Our Help Desk Migration service fulfills to top ranking security fundamentals, providing maximum security for your data. We are compatible with HIPAA, CCPA, PCI DSS Level 1, GDPR, and other key data protection standards. And our wast compliance set is getting expanded.

How much does HubSpot Service Hub to Intercom data migration cost?

How much will you need to invest in the switch from HubSpot Service Hub to Intercom? The price will largely build upon the business data volume you want to move, the complexity of your specifications, and the options you’ll choose or custom work you’ll request. Run a Free Demo to check the Migration Wizard performance and find out how much your migration will cost.

Run a Demo to get the price

Feedback motivates us elevate our solution: Several thoughts from Help Desk Migration customers

Download checklist

Find out the way to prepare for Intercom data migration

Prepare for Intercom data migration by checking an in-depth step-by-step guide

Frequently Asked Questions

Kickstart the migration by preparing your Intercom account and dedicating time to charting your data migration plan. Choose a suitable day and document the essential adjustments required in HubSpot Service Hub and Intercom before initiating the Free Demo Migration. Following the completion of the Demo Migration, assess the migration reports. For a more detailed step-by-step overview, consult our Intercom Data Migration Checklist.

Need help with your HubSpot Service Hub to Intercom migration? We have you covered with multiple support options. Choose from our selection of support packages: Standard, Premium, and Signature. Each package offers different levels of assistance to facilitate your migration journey.

Alternatively, our Concierge Migration Service provides personalized guidance, ensuring a seamless transition from HubSpot Service Hub to Intercom. Select the support package that suits your needs and preferences to achieve a successful migration.

The duration of the migration from HubSpot Service Hub to Intercom is influenced by the volume of data and attachments, along with the API limits assigned to your Intercom and HubSpot Service Hub accounts. The migration will be expedited if your API limits are set at a higher level.

When preparing to move to Intercom, there are specific tasks to complete. First, set up teammates and teams on Intercom to align with your HubSpot configuration. Also, make sure to disable notifications and configure custom fields for conversations. These actions are crucial for a seamless transition to Intercom. For more information, consult the Intercom Data Migration Checklist.

By default, you have the choice to migrate individual records or perform a comprehensive migration from HubSpot Service Hub. For instance, you can selectively transfer agents or contacts based on your requirements. However, if you decide to migrate tickets, all related information, such as agents, customers, and companies, will be migrated as well. The same principle extends to articles, including folders and categories.

Once you finish the Free Demo, you can preview a portion of the migrated data from HubSpot Service Hub to Intercom. Access reports that detail the migrated, skipped, and failed data. From these reports, you can copy the IDs of the source and target records and compare them in the respective platforms. If you need more information regarding the skipped data, feel free to contact our support team.

Full HubSpot Service Hub to Intercom Migration in a Few Clicks

Migrate your business records from HubSpot Service Hub to Intercom conveniently and without disordering your supreme objective of addressing your customers’ matters.

More additional resources about data migration

Willing to know more about help desk business records migration and customer service upgrading? Look at our knowledge base.

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