Secure HelpShift to Gorgias data migration services
Encoded conversations, secure servers, leading authorization approaches
Automated approach, no operations downtime, avoiding any workflow drops
Bargain charging to provide an opportunity + rate balance
We’ve acquired the trust of brands among areas
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Begin your transition by reviewing Source data, modus operandi, and integrations. Examine data filtering and field mapping to the Target. Produce a movement tactic, including the timeline and customer service reps coaching.
Security and Compliance Review
Verify data adheres to safety regulations. Grant permissions and access settings to protect the transmit.
Migration
Data Mapping and Customization
Align records fields amongst the Source and Target. Decide on automated custom options from the list or request unique personalization for the data migration.
Demo Migration
Start a test Demo to see how the replication app performs. Analyze results and change mapping as required.
Data Verification
Review all transmitted data in the Target is genuine, fully captured, and properly organized.
Full Data Migration
Shift all chosen data, involving tickets, contacts, attachments, and associated data.
Delta Migration
Net any fresh or updated data that tweaked for the time of the Full data movement.
Interval Migration*
Data replication can be halted and resumed to cohere your outline, with no downtime. You can halt up to five times for five days each, organized by our sales team during business hours.
Post-Migration Phase
Go Live
Deploy the Target for all customer service agents. Deactivate the Source if required and store data backups.
What Entities Can You Import from HelpShift to Gorgias ?
With Help Desk Migration service, you can efficiently import and export significant piles of different data entities to or from HelpShift to Gorgias. Inspect the parameters of data types you can migrate implementing automation service by yourself from tech pros.
Do you require certain HelpShift to Gorgias migration demands?
Let's discuss your requirements for a nonstandard data import.
| HelpShift entities | Gorgias entities | |
|---|---|---|
| Help desk | ||
| Agents | Agents | |
| Users | Customers | |
| Issues | Tickets | |
Why transmit with Help Desk Migration?
Without downtime
Shift records smoothly - preserve workflows operational and serve customers without hassle.Increased efficiency
Easily transfer data and set up predefined and tailored fields with the out-of-box Migration Wizard.Organized ticket migration
The Migration Wizard imports tickets and all associated records, ensuring the data structure unchanged on the Target.Personalized support
Our support reps is equipped to navigate you using chat, email, or phone.Thorough movement planning
Our migration experts will develop a comprehensive plan for data import, providing a hassle-free process and reliable data.Flexible customizations
Pick automated options or seek specific adjustments, and we'll guarantee your data is preserved.
How Does HelpShift to Gorgias Data Migration Go?
You can perform data import in a few simple steps, using our automated migration solution. If you’re managing a elaborate data structure, feel free to select our adjusted mode. We’re in place to follow your distinct needs.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Elevate Your HelpShift to Gorgias Migrate
with These Functionalities
Receive a seamless data replication experience that meets your business objectives. The Help Desk Migration service offers features to empower you to accomplish your customer service data import in the automated and secure route.
Omit attachments
Does your future help desk platform present small data storage? Leave behind attachments, particularly if your historical support service data drop none of its value without them. The data import time will scale down significantly.
Create a additional tag to the migrated tickets
Are you going to use a source platform during data import? To reduce chaos, apply tags to the exported tickets to distinguish them from the remaining ones.
Test drive our Demo with custom records by copying 20 entities
If you expect to check how handpicked entities look like in the targeted help desk, run this free custom Demo and appoint 20 entities for a import.
Import newest data first
Select this feature to import your most recent records in a chronological flow, from newest to oldest. The capability is applicable only to Full Migration.
Focus on your target tasks. We'll take care of the heavy lifting
Whether you’re migrating from HelpShift to Gorgias, call into play our automated migration solution. It will permit you to migrate all your records to a future system in just a couple of clicks. Thus, you will be able to get your import or export completed quickly without putting urgent processes on the back burner.
Data import and export with security standards
Help Desk Migration Wizard includes measures for ensuring your data is safe throughout the migration process. We deliver maximum business data protection using proven modes, along with regulatory compliance, accepted server safeguarding, and frequent security analysis.
Go with the migration tool that customers recommend
With multiple efficient data import and exports performed by us, Help Desk migration service has earned lots of service-related awards and approving feedback. And our striving towards high quality does not end there. Because our aim is to involve all your data migration needs, we keep advancing our app and constantly add to it with new functioning.
Use clear mapping to cover all your needs
Help Desk Migration solution will rescue you from copy pasting business data or adding lacking fields at the time of HelpShift to Gorgias migration. So you can map typical and custom-made data fields, apart from that change your data migration right in our tool. You sustain the structure of your records with minimum job.
Pick a suitable time for data migration
Start by the help desk data migration whenever it fits into your business processes. Additionally, Help Desk Migration Delta migration function will let you to import the most recently changed entities after the historical customer support data was exported. Then, relax and let our migration app make the rest.
Work with a support representatives you can completely count on
Are you fighting difficulties with your Supported Platform data import and export? Help Desk Migration support representatives is in place to help you with any setbacks. With lots of well-done data export/import expertise, they can sort out any hardship related to your help desk data import or even supply help along the total data migration.
Your Help Desk Data Import or Export is the Whole Way Long
Employing Help Desk Migration solution, don't worry about security of valuable records. We properly scan all facilities and make improvements, so that your business data is guarded according to the recent recommendations.
We enforce a strict 2FA access policy
Help Desk Migration Wizard applies 2FA access. On top of that, your agents can only migrate HelpShift records if they got admin access. With these security functions in order, you don't worry about data leakage.
3-level business data security
We deliver three layers of records protection: physical (we protect our data hosting equipment against physical and logical attacks), network (we take care of our networks against cyber harm), and application (we protect your data within our migration service from unsanctioned entry).
We follow security fundamentals
Help Desk Migration service accomplishes to top ranking security levels, providing utmost greatest safety for your data. We meet the demands and requirements of HIPAA, CCPA, PCI DSS Level 1, GDPR, and other major data security standards. And our wast compliance set continues getting large.
What is the cost of your HelpShift to Gorgias data migration?
And now to the burning question. How much will it cost to switch from HelpShift to Gorgias? The cost will largely lean on the business data volume you need to transfer, the complexity of your requirements, and the options you’ll use or customizations you’ll request. Run a Free Demo to check the Migration Wizard performance and find out how much your data transfer will cost.
Run a Demo to get the priceReviews encourages us elevate our tool: Several words from our customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Complete HelpShift to Gorgias Import in a Few Clicks
Migrate your business data from HelpShift to Gorgias conveniently with no disordering from what actually matters — addressing your clients’ requests. Help Desk Migration Wizard does all the work behind the scenes whilst you simply enjoy running customer service your selected platform.
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