HelpShift to Gorgias
migration service
Trouble-free , no special know how or coding required. A complete HelpShift to Gorgias data migration instrument.
HelpShift to Gorgias
The best HelpShift to Gorgias tool made for you
There’s no need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.Save on your time and money
Avoid the system analysis and script development processes. Simply pick customer info you need to move and set off with the transition immediately.Simple transition process
No tech expertise needed. Just pick what data will go to the target solution and observe the magic happening.Data structure maintenance
Move your help desk records in full to make sure that no ticket has lost vital customer support information.Automated tool
Scared that you’ll need advanced skills to migrate your customer service data? Don’t be as we made sure that our tool interface simple to use as possible.
Connect the platforms, pick records, click ok, and the migration is ready!
Data maintenance
Your information migrates unite , you can take our word.
Every email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction archive.
Robust protection
Your information is safe and sound with us. Not even all our team members can access to your credentials or other information.
You may rest assured that with HDM no data breaches are possible.
Data mapping
Select information that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, it will be possible to select anything you might ever need.
Step-by-step instructions
If you are new to data migrations, there’s no need to be concerned. Useful and simplified on-screen prompts will help you migrate your information accurately.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
Customer service as priority
As a data import service provider, we work to propose the most effective migration tool. Yet, our priority is customer support quality.
Proven by our many five-star user reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to migrate data from HelpShift to Gorgias
Strong privacy of your information
The migration is carried out over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to move your customer care to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus letting you be sure that the data end up being in the right places in Gorgias.Next
Retained relation between object and people
When migrating your records from HelpShift to Gorgias we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from HelpShift to Gorgias
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from HelpShift to Gorgias work
-
Get ready
Start off by creating Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from HelpShift to Gorgias.
-
Link HelpShift
Fill out the form with required credentials to allow our data migration tool to retrieve data from your current help desk.
-
Connect Gorgias
Do the same action to integrate our service with the new help desk and thereby make it possible to import the records.
-
Select objects
Select the information you want to migrate and set the ticket fields mapping, so the records could be migrated according to your needs
-
Migrate small amount of data
Test out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
-
Migrate to Gorgias all data
Once everything's validated, determine a quiet time with the minimal load on the support staff and begin migrating from HelpShift to Gorgias.
Your data is in good hands
We take the safety of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert perform your Gorgias import
Our team would be more than happy to perform a custom migration if you have particular requirements.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101
How to Get Started with Your Help Desk Migration Project Plan
First-class customer service is that one thing on which the whole business depends. Business owners of both small companies and large enterprises pay attention to…
Data Migration 101
An Introduction to Cloud to Cloud Migration
Every time someone mentions the words “cloud data migration” we just can’t help but think about a company that is currently moving all their stuff…
Help Desk System Reviews
What An Internal Help Desk Ticketing System Exactly Is?
Typically, companies use help desk software so not a single customer issue slips through the cracks. But did you know that about 50% of the…