Help Scout to Gorgias data migration made automatedly
Encoded chats, secure servers, latest authorization ways
Automated approach, don't have downtime, avoiding any workflow drops
Reasonable charging to provide a feature + fee balance
Companies among many niches choose us
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
To begin a customer service data migration, estimate your Source's data, workflows, and integrations. Think about data cleansing and analyzing the Source’s mandatory and personalized field counterparts on Target. Generate a thorough transfer approach that contains outline, cource of action, and employee coaching.
Security and Compliance Review
Make sure all data organization complies with industry security standards. Set up requried permissions and access controls for the replication process.
Migration
Data Mapping and Customization
Align records fields amongst the Source and Target. Decide on pre-built custom capabilities from the list or schedule the personalization to adjust the records replication to your distinct business needs.
Demo Migration
Carry out a free test Demo with a limited data set to figure out how the transfer solution operates. Check the trial outcomes and modify mapping as you wish.
Data Verification
Carefully study the transferred data in Target. Approve that all records are correct, complete, and appropriately formatted.
Full Data Migration
Shift all required data, embracing tickets, contacts, attachments, and correlated data.
Delta Migration
Net any newest or updated data that changed for the duration of the Full transfer process.
Interval Migration*
Data replication can be cutoff and resumed to meet your business agenda, providing continuing customer service with zero downtime. You can stop it up to five times, each lasting no more than five days, and our sales crew coordinates the process for the time of set operational hours.
Post-Migration Phase
Go Live
Present the Target for all reps. Disable the Source if needed, assuring data backups are stored securely.
What Sorts of Entities Can You Migrate from Help Scout to Gorgias ?
With Help Desk Migration app, you can efficiently migrate hefty volumes of different data entities to or from Help Scout to Gorgias. Review the parameters of data entities you can import or export implementing automation without extra help from tech support agents.
Do you want peculiar Help Scout to Gorgias migration demands?
Let us know about a personalized data import.
| Help Scout entities | Gorgias entities | |
|---|---|---|
| Help desk | ||
| Users | Agents | |
| Customers | Customers | |
| Conversations | Tickets | |
Why transmit with Help Desk Migration?
Your business runs on data, and your customers’ history intact is essential:. When you migrate with Help Desk Migration, you get:
Without downtime
Stay operational while transmitting. Your processes won’t skip a beat, so you can continue helping customers without skipping a beat.Increased efficiency
Our automated, secure Migration Wizard delivers a seamless transmition process. Effortlessly map both standard and custom fields.Seamless ticket transmiting
The Migration Wizard provides that tickets and their related data are moved while preserving their original structure in the Target.Expert support
Need help? Our dedicated support crew is ready to help via live chat, email, or phone whenever you require it.Defined data relocation planning
Our managers will create a logical plan for your data transfer that involves all the points, so everything goes easily. Thus, you can bypass any issues during the migration, and your data will be secured.Flexible customizations
Use pre-built options or fine-tune your transmititng by requesting customization. Whether it's data filtering or field adjustments, we'll ensure your data lands just right.
How Does Help Scout to Gorgias Data Migration Run?
You can carry out data import in five simple actions, using our automated migration app. However, if you have unique needs or a unique data structure, feel free to choose a custom way.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Elevate Your Help Scout to Gorgias Export
with These Opportunities
Leverage a automated data replication experience that matches your company’s requirements. The Help Desk Migration service brings features to enable you to succeed your support service records transfer in the automated and secure manner.
Leave behind attachments
Does your future customer service tool enable small data storage? Skip attachments, particularly if your historical data doesn’t suffer a loss of its value without them. The data import and export time will scale down greatly.
Apply a extra tag to the migrated tickets
Are you going to work a current help desk system during data export? To reduce mess, add tags to the imported tickets to separate them from the left ones.
Take advantage of the attachment feature to Migrate inline images
Export the images inserted into tickets as attachments. The data export time might take more time, but the images will stay along on a desired platform.
Demo with custom data: Handpick 20 entities for transfer
Don't waste your time on doubts. Prove that you recognize thoroughly what the entities look like after you’ve migrated them. Help Desk Migration’s Demo with custom data empowers you select 20 entities for a test transfer.
Move newest data first
Select this feature to transfer your newest records in a chronological flow, from most recent to oldest. This automated capability is exclusive to Full Migrations.
Put mind to your crucial tasks. We'll take care of the heavy lifting
Our automated migration tool delivers a productive app, whether you’re migrating your customer support operations from Help Scout to Gorgias. With just a few clicks, your help desk platform will be ready to work on a targeted platform — no need to accept any interruption!
Data import and export complies with security requirements
The Migration Wizard will covers your data security during all phases of the migration process. We provide maximal customer service records defence using proven modes, along with regulatory compliance, proper server safekeeping, and regular security analysis.
Select the migration solution that customers love
Lots of goal-achieved data import and exports and a lot of awards and favorable reviews can confirm the quality of our migration service. What’s more, we grow our functions. Help Desk Migration team go ahead to grow our tool and move forward fresh features to cover we’re comprising nearly all of your data migration requirements.
Benefit from easy mapping to cover all your needs
Help Desk Migration tool will set you free from copypasting help desk data or creating lacking fields at the time of Help Scout to Gorgias migration. Now you can map standard and custom-made ticket fields, apart from that change your data import and export right in our tool. This will leave unchanged the original system of your records effortlessly on your part.
Pick a fitting time for data migration
Pick the most fitting time to set up and start the help desk data import workflow. Additionally, our Delta feature will empower you to migrate the currently changed data entities after the historical customer support data was moved. Then, relax and empower our solution do the rest.
Work with a support pros you can completely count on
Don’t worry about facing hardships when running your Supported Platform data migration. Help Desk Migration customer support pros is in place to guide you with any tasks. With multiple mastery moving records, Help Desk Migration experts are well-qualified to guarantee a successful import of your data.
Your Help Desk Data Import and Export is Secured at Each and Every Step
Help Desk Migration tool ensures every import features without compromising on security. We commit to the recent recommendations, make constant advancements, and invariably examine all systems.
We employ a firm 2FA access policy
Our Migration Wizard secured your business data from unwanted getting access with 2FA access. Besides, only your company representatives with admin rights can import your Help Scout data. With these safety features in place, you won’t have to worry about information leakage.
We employ Three-layer
Help Desk Migration ensures 3 layers of records security. At the physical level, we cover our data hosting equipment from logical and physical breach. At the app layer, we cease any unsanctioned access to your records on our service. And, finally, on the network layer, we protect our networks against cyber abuse.
We fulfill safety fundamentals
Help Desk Migration service corresponds to leading security levels, providing maximum safety for your business records. We are compatible with HIPAA, CCPA, PCI DSS Level 1, GDPR, and other crucial data safety levels. And our extended compliance list is getting expanded.
What is the cost of your Help Scout to Gorgias data migration?
And now to the burning question. How much will it cost to switch from Help Scout to Gorgias? The cost will largely depend on the business data volume you want to transfer, the complexity of your requirements, and the options you’ll choose or customizations you’ll request. Set a Free Demo to test the Migration Wizard work and learn how much your data switch will cost.
Run a Demo to get the priceReviews helps us level up our service: Several thoughts from our customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Find out the way to prepare for Gorgias data migration
Prepare for Gorgias data migration by checking an in-depth step-by-step guide
Packed Help Scout to Gorgias Import in a Few Clicks
Export your business records from Help Scout to Gorgias painlessly without disturbing from what really matters — sorting out your clients’ requests. Our tool carries out all the work behind the scenes whilst you simply enjoy running customer service your new platform.
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