Trusted HelpDesk to Jira Service Management data migration service
Encrypted dialogues, safe servers, newest authorization ways
Automated process, no operations downtime, avoiding any workflow breaks
Deal pricing to ensure a function + fee balance
Customers among different areas choose us
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Start your transition by assessing Source data, procedures, and apps. Evaluate data cleansing and field matching to the Target. Develop a migration strategy, featuring the agenda and reps training.
Security and Compliance Review
Confirm data complies with security standards. Grant permissions and access controls to secure the transition.
Migration
Data Mapping and Customization
Connect data fields between the Source and Target. Handpick pre-built custom capabilities from the menu or discuss specific customization for the record transition.
Demo Migration
Do a free trial Demo to figure out how the transition solution functions. Examine results and adapt settings as needed.
Data Verification
Check all transmitted data in the Target is genuine, complete, and appropriately structured.
Full Data Migration
Migrate all chosen data, containing tickets, contacts, attachments, and closely connected information.
Delta Migration
Capture any fresh or updated data that altered for the duration of the Full data transition.
Interval Migration*
Data migration can be halted and restarted to accommodate your schedule, with zero interruption. You can stop up to five times for a duration of five days each, coordinated by our sales team during operating hours.
Post-Migration Phase
Go Live
Roll out the Target for all customer service agents. Decommission the Source if necessary and secure data backups.
What Records Can You Migrate from HelpDesk to Jira Service Management ?
With our Migration tool, you can painlessly import or export hefty portions of diverse data entities to or from HelpDesk to Jira Service Management. Here’s the list of entities you can import applying automated tool without any assistance from tech support team.
Do you look for distinguishing HelpDesk to Jira Service Management import demands?
Drop us a line for a custom data migration.
| HelpDesk objects | Jira Service Management objects | |
|---|---|---|
| Help desk | ||
| Agents | Users | |
| Customers | Customers | |
| Tickets | Issues | |
Why migrate with Help Desk Migration?
Zero downtime
Import data seamlessly - preserve workflows intact and aid customers continuously.Enhanced efficiency
Seamlessly shift data and map standard and custom fields with the smart Migration Wizard.Easy ticket migration
The Migration Wizard moves tickets and all connected records, ensuring the data structure unalterred on the Target.Always here for you
Our support agents is equipped to assist you using chat, email, or phone.Detailed movement framework
Our team will establish a clear plan for data import, providing a efficient process and protected records.Pre-built options and customizations
Decide on automated options or request personalization, and we'll verify your data is on point.
How Does HelpDesk to Jira Service Management Data Migration Make It?
Our automated migration solution empowers you export and import records in five simple actions. However, if you have distinct needs or a special data structure, feel free to go with a custom way.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Boost Your HelpDesk to Jira Service Management Import
with These Functions
Have a smooth data transfer experience that meets your company’s needs. The Help Desk Migration service provides functions to handle you to succeed your customer service records migration in the painless way.
Bypass attachments
Does your new support service platform deliver small data storage? Omit attachments, specially if your historical data doesn’t suffer a loss of its value without them. The data import and export time will drop remarkably.
Choose a additional tag to the imported tickets
Add more tags to the moved tickets — so, you won’t confuse them with the existing. You may further categorize the tickets by qualifying tags like ‘lost,’ ‘closed,’ or ‘stop replying.’
Employ the attachment option to Migrate inline images
Import the images added into tickets as attachments. The migration time might go up, but the images will stay along on a targeted support service platform.
Demo with custom data: Pick 20 entities for export
If you need to check how certain entities will look like in the desired help desk solution, kick off this free custom Demo and choose 20 entities for a free test.
Transfer newest records first
Choose this option to move your newest records in a chronological order, from most recent to oldest. This out-of-the-box feature is applicable to Full Migrations.
Fix on your target business. We'll take care of the heavy lifting
Our automated migration service offers a powerful solution, whether you’re migrating your customer service operations from HelpDesk to Jira Service Management. With just a few clicks, your help desk platform will be ready to perform on a targeted solution — no need to suffer any stoppage!
Data migration meets security standards
The Migration Wizard will ensures your data security during all phases of the migration process. We provide supreme customer service records defence incorporating proven modes, containing regulatory compliance, suitable server safekeeping, and frequent security tests.
Move ahead with the migration app that customers praise
Thousands of efficient data exports and plenty of awards and positive reviews can vouch for the high standard of Help Desk migration service. And our pursuit of excellence does not terminate there. As long as our mission is to encompass most of your data migration requests, we keep developing our tool and regularly enhance it with new capabilities.
Apply clear mapping to deal with all your needs
Spare yourself the time-consuming task of adding wanted fields or data entities during HelpDesk to Jira Service Management migration. Our app allows you map data fields and adapt your data migration. You retain the structure of your data with minimum work.
Choose a appropriate time for data migration
Choose the most appropriate time to start the help desk data import process. Moreover, Help Desk Migration Delta migration feature will allow you to export the currently updated data entities after the historical data was imported. Then, relax and allow our service do the rest.
Contact to our savvy support representatives
Don’t worry about trying to cope with issues while performing your Supported Platform migration. Our support team is in place to assist you with any problems. With multiple accomplished data import and export expertise, they can settle any issue joined with your help desk migration or even provide help throughout the entire migration.
Your Help Desk Data Import and Export is the Whole Way Along
Help Desk Migration app provides every import options with no damaging on security. We commit to the recent requirements, set constant improvements, and invariably check all systems.
We apply a rigid 2FA access policy
Our Migration Wizard secured your business records from unauthorized acquiring access with 2FA authentication. What’s more, only your agents with admin rights can migrate your HelpDesk data. With these safety functions in place, you won’t have to worry about information leak.
3-level business data protection
We enable three layers of business records safety: physical (we protect our hosting facilities against any intrusion), network (we secure our networks against digital attacks), and app (we take care of your data within our data migration service from forbidden log in).
Follow protection principles
We take care of your business records based on all critical security standards. Our Help Desk Migration service possesses an extensive list of compliance, and we are expanding it. Nowadays, we correspond to GDPR, CCPA, HIPAA, PCI (Level 1), and other data safety principles.
How much does HelpDesk to Jira Service Management data migration cost?
How much will you need to invest in the switch from HelpDesk to Jira Service Management? The price will largely build upon the data volume you want to move, the complexity of your demands, and the options you’ll use or custom work you’ll inquire. Start a Free Demo to test the Migration Wizard performance and learn how much your data switch will cost.
Run a Demo to get the priceFeedback motivates us advance our solution: Some words from Help Desk Migration customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Find out the way to prepare for Jira Service Management data migration
Prepare for Jira Service Management data migration by checking an in-depth step-by-step guide
All-packed HelpDesk to Jira Service Management Migration in a Couple Clicks
Migrate your records from HelpDesk to Jira Service Management efficiently and with no disordering your ultimate objective of resolving your customers’ concerns.
More tips and tricks about data import
Interested to learn more? Our knowledge base is constantly updating information on customer service advancement and help desk business data import and export. Explore it today!
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