HelpDesk to Jira Service Management
migration service
Smooth , no special expertise or coding required. A complete HelpDesk to Jira Service Management data migration software.
HelpDesk to Jira Service Management
Your best tool for HelpDesk to Jira Service Management data migration
No need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.Save on resources
Skip the platform analysis and code development processes. Just choose the records you need to migrate and set off with the transition immediately.Effortless migration
No special knowledge or skill needed. Just choose what data will go to the new system and see the miracle happening.Record completion
Migrate your help desk records in full to ensure that no ticket has lost critical customer support details.Simple and easy process
You don’t have to bother about coding or continuously watch each record moved.
Just attach your source and target, pick what you need to take to a new database and allow the system do the remainder.
Data dependency
Your information migrates complete , you can take our word.
Each email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction history.
Data protected
Your information is safe and sound with us. Not even all our employees can see your credentials or other information.
You can rest assured that with HDM no hacker attacks will take place.
Record mapping
Choose records that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center articles, it will be possible to pick just about everything you might actually need.
Simple & effective
In just a few clicks it is possible to choose what goes where, when it starts, and in what order.
Our software considered customer experience as a priority and ensured that you will be able to use the system to its fullest.
Customer priority
As a migration service provider, we strive to deliver the most effective migration tool. Nevertheless, our priority is customer support quality.
As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from HelpDesk to Jira Service Management
Strong security of your information
The migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to transfer your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus letting you ensure that the records end up being in the right destinations in Jira Service Management.Next
Maintained relation between object and people
When migrating your data from HelpDesk to Jira Service Management we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from HelpDesk to Jira Service Management
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from HelpDesk to Jira Service Management work
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Prepare
Start off by setting up Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from HelpDesk to Jira Service Management.
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Connect HelpDesk
Fill in the form with requested credentials to allow our data migration tool to retrieve information from your current help desk.
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Link Jira Service Management
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the information.
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Choose objects
Select the records you want to migrate and set the ticket fields mapping, so the records could be moved based upon your preferences
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Migrate small amount of data
Try our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to Jira Service Management everything
When everything's tested, find a quiet time with the least load on the support team and start migrating from HelpDesk to Jira Service Management.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your Jira Service Management import
Our staff would be more than happy to run a customized migration if you have special needs.
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